Baierl Subaru
Pittsburgh, PA
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First new car Baierl subaru was not the closest to me but had 2 cars that sparked my interest. All the staff was very friendly, easy to approach and easy to talk t Baierl subaru was not the closest to me but had 2 cars that sparked my interest. All the staff was very friendly, easy to approach and easy to talk to. I had a great carbuying experience with the help of Kari King. She knew what I wanted to spend and was not pushy at all. She did everthing she could to get the car for a price I was comfortable with. I would return for another vehicle in the future or recommend Baierl to someone. More
Wonderful experience! We can honestly say this was our best new car buying experience ever! Kari worked hard to get us the deal we wanted on a new Forester. She was very pe We can honestly say this was our best new car buying experience ever! Kari worked hard to get us the deal we wanted on a new Forester. She was very personable and did not pressure us into making a hasty decision. She even updated our new address for our driver's license while we were in her office and got our new insurance card for us. Most of all, she stayed late (after the dealership had closed at 9 pm) to show us all the features and functions of our new Forester. Thanks Kari, we love our new Subaru! More
2nd Subaru This is my first cross-trek I have purchased and my second Subaru. I was in a hurry to get things taken care of and Baierl Subaru was very accommodat This is my first cross-trek I have purchased and my second Subaru. I was in a hurry to get things taken care of and Baierl Subaru was very accommodating to my time schedule and helping me find the vehicle that i was looking for and take care of me. Also good about follow up calls checking in to see how the vehicle was holding up afterwords. More
Thanks for nothing I took the time to fill out the car finder to find the car I wanted in the color I wanted. They found the car for me and told me it would be in next w I took the time to fill out the car finder to find the car I wanted in the color I wanted. They found the car for me and told me it would be in next week. I was also given a price quote. However, upon arriving to test drive I was notified after that the car they located hours before was already sold. Now not only do I not have the car I want ,but they were unable to find me it also. More
No Diaper Changing Station in the Mensroom I was in to have my Subaru serviced. I have no complaints with the service, they fixed my problem. However, I chose to wait while they did the work. I was in to have my Subaru serviced. I have no complaints with the service, they fixed my problem. However, I chose to wait while they did the work. Unfortunately I can only come in on my days off, which also means I have my daughter with me. They do provide a quiet room with toys to entertain little ones, but I needed to change her diaper. Despite being large enough to support one, there was no place to change my daughters diapers. I didn't check or ask if there was one in the women's room. Please install a diaper changing station in the men's room so that's dads with kids can properly care for them while we wait. Do this and this rating would easily be a 5! Thanks! More
A great car buying experience This is the second car I've purchased from Baierl, also from salesman Frank Fortunato. He is a true straight shooter and a pleAsure to deal with. I've This is the second car I've purchased from Baierl, also from salesman Frank Fortunato. He is a true straight shooter and a pleAsure to deal with. I've already recommended him to a close friend. More
Excellent customer service Had previously purchased a subaru from.this dealership and enjoyed the experience. So it was no surprise when i needed an upgrade, after looking onlin Had previously purchased a subaru from.this dealership and enjoyed the experience. So it was no surprise when i needed an upgrade, after looking online at prices it's the dealership i headed to again. Mike Goessler was my salesman, what a knowledgeable and funny guy! He made the process pretty much stress free. Lori in finance also helped make the process "pain free" - loved not feeling pressured into anything. I got the pleasure throughout the process to also speak/interact with Bob, such a hands on and helpful guy! More
New car experience John Snyder was great. He was very helpful, friendly and honest. We would recommend him highly. Took his time helping us find the right car. John Snyder was great. He was very helpful, friendly and honest. We would recommend him highly. Took his time helping us find the right car. More
Outstanding! Fair! Honest! Personable! No Pressure! John Modaffari was our sales person. What an outstanding guy! We had purchased a new Forester from him a year and a half ago. We wanted to deal with h John Modaffari was our sales person. What an outstanding guy! We had purchased a new Forester from him a year and a half ago. We wanted to deal with him when we purchased our new Outback last week. There is absolutely no hint of pressure from John "Mod." I had researched the price on the web and I got a more than fair price. Lori Siwy was the person in the Finance Office. Again, no pressure. Just the facts on the Warrenties available. You could choose or not choose. We are very pleased. (Our experience at the Service Center, on the Forester, has also been outstanding). Thanks John! Thanks Lori! Thanks Baierl Subaru. By the way, I totally love the new Outback! More
Everyone should buy a subaru from here. This was a really easy and smooth experience. John "mod". Is very knowledgeable of the subaru products. He answered all my questions. I'm a busy worki This was a really easy and smooth experience. John "mod". Is very knowledgeable of the subaru products. He answered all my questions. I'm a busy working mom, with a very limited amount of time. John was very through, he understood and got what I needed, it was a quick process for the trade in appraisal. A smooth and easy transaction overall. If your shopping for a subaru shop with John "mod". More