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Baierl Subaru

Pittsburgh, PA

4.5
967 Reviews

9545 Perry Highway

Pittsburgh, PA

15237

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Showing 967 reviews

September 27, 2022

I had a great experience at this dealership. Happy to have purchased my new vehicle here and am impressed by how smoothly the process went. More

by krob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Salati
Dec 19, 2022 -

Baierl Subaru responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Baierl Subaru Team

September 19, 2022

Michael Gloesser and Kari King provided me with a great experience in buying my new 2023 Subaru Outback. Their knowledge and concern for my buying concerns helped to make the process enjoyable and stress f More

by chrj482
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goessler, Kari King, Jordan Smith
Sep 21, 2022 -

Baierl Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

September 14, 2022

Tom Cuteri in sales was extremely helpful in finding me a new vehicle in the current shortage environment (2022) and Jack Lieb in finance was very helpful. More

by rafatena
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jack Lieb
Sep 16, 2022 -

Baierl Subaru responded

Hi Rafatena, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 14, 2022

Great experience at Baierl Subaru from start to finish. Tom Cuteri was very helpful in sales making himself very available and ensuring that I knew everything about my vehicle. Jack Lieb in financing expla More

by drloedding
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Cuteri
Sep 17, 2022 -

Baierl Subaru responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 04, 2022

Both the staff and the selection of vehicles was top notch. Had a problem at another dealership and Baierl Subaru more than made up for the negative experience through extra effort to earn our business More

by deweyshuge
Recommend Dealer
Yes
Employees Worked With
Candice Borza, Jack Lieb
Sep 05, 2022 -

Baierl Subaru responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

September 04, 2022

I have only good things to report about my experience at Baierl Subaru with all the employees and especially Patrick Shutrump. Patrick was the salesman who helped me find the best car for my needs. I really More

by sbuttonq2c
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Shutrump
Sep 05, 2022 -

Baierl Subaru responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

September 02, 2022

Recently purchased a new car. Ended up being available much sooner than anticipated. Good experience overall. More

by bzimm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Shutrump
Sep 05, 2022 -

Baierl Subaru responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

August 18, 2022

Baierl Subaru made my purchase of a used car incredibly easy. Once I indicated interest online I immediately heard from the manager and then salesman Michael Salati. I arranged for a test drive that aftern More

by Satisfied customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Salati, 5 stars, Jordan Smith
Aug 20, 2022 -

Baierl Subaru responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 11, 2022

My car was towed there and sat for a week. When I called after a week and asked for an estimate of when they would look at it , I was told they couldn't give me an ETA on a towed in vehicle. A More

by Hayes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kayla Mitchell
Aug 13, 2022 -

Baierl Subaru responded

Hi Hayes, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to our Subaru Service Manager, Frank Smith, 412-356-7051, franksmith@baierl.com and we will do our best to make this better.

July 23, 2022

Kara was very helpful in our automotive buying experience. We knew which model and extra features we wanted and she did not push us to add extra packages. Kara was also quick to respond to our em More

by vaeddy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kara Sheedy
Jul 25, 2022 -

Baierl Subaru responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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