
Baierl Honda
Wexford, PA
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Exceptional Customer Service The team at Baierl Honda was efficient, kind, and knowledgeable in their field !! The wait was a bit long . The excellent customer service and friend The team at Baierl Honda was efficient, kind, and knowledgeable in their field !! The wait was a bit long . The excellent customer service and friendliness of the staff made up for it !! More
Awesome! Very easy to schedule my appointment. Everyone was so nice and accommodating. I ended up leaving with a different car. Cory was great to work with! Very easy to schedule my appointment. Everyone was so nice and accommodating. I ended up leaving with a different car. Cory was great to work with! More
Routine Maintenance I appreciate the service. I think the mechanics are skilled. I liked the text messages as well but I did get some messages that seemed irrelevant. I appreciate the service. I think the mechanics are skilled. I liked the text messages as well but I did get some messages that seemed irrelevant. For example, I received a text message that the car was not ready but I had already picked it up and left. Also, I got an email about how to pay but I already paid when I was there. In general I liked being kept informed on the progress. I liked the convenience of waiting at the location also. Thanks. More
Excellent service All the staff were very helpful and i would go back to this service center again because of their great customer based care - thank you All the staff were very helpful and i would go back to this service center again because of their great customer based care - thank you More
Thorough and painless. Was upset that I didn't hear from Dave, who was assigned to do the work, until I picked up my car. Had specfied I wanted to be called if charges would Was upset that I didn't hear from Dave, who was assigned to do the work, until I picked up my car. Had specfied I wanted to be called if charges would be more than $50. I 'knew" they would be calling as I was getting an inspection/emissions and having a problem with a "low tire pressure" light that wouldn't go off. When I went to pick up finished car later that day was presently surprised the bill was under $50. There had been no reason for Dave to call. Yet, they had spent alot of time resolving the fire pressure light. Had car up on rack and made sure no tires were losing air. Could not get light to go out so they rebooted the system. Success! No charge! More
Service Everything was great. The staff was friendly and very helpful with my car and it going through the oil consumption testing and making sure it was take Everything was great. The staff was friendly and very helpful with my car and it going through the oil consumption testing and making sure it was taken care of. More
State Inspection The work was done in a timely manner based on information provided and my need to have the car back quickly. Dan kept me apprised of what needed to b The work was done in a timely manner based on information provided and my need to have the car back quickly. Dan kept me apprised of what needed to be done and the cost of the recommended work. More
We appreciate Joe’s assistance Joe is my service advisor and has always done an outstanding job coordinating our service work. We appreciate his friendliness and quick response to Joe is my service advisor and has always done an outstanding job coordinating our service work. We appreciate his friendliness and quick response to any issues that may occur during service. More
everything was great got there on time and job was finished when we were told in advance it would be.and was comfortable in the spacious waiting area. got there on time and job was finished when we were told in advance it would be.and was comfortable in the spacious waiting area. More
Great experience! This has been about the best experience I have had with a car dealer. This is my third CR-V - great car - but the first that I have obtained from Baie This has been about the best experience I have had with a car dealer. This is my third CR-V - great car - but the first that I have obtained from Baierl. The salesman, Jamie, went over all of the features of the car during the test drive and again when I came to pick up the vehicle. There is a lot to know with all the electronics and sensing features, and he explained them in great detail and helped me set the options that I wanted. He was professional. friendly, and very knowledgeable. I would highly recommend him, and will consider him again when I am ready for another car. More