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Baierl Honda

Wexford, PA

4.4
1,312 Reviews

10432 Perry Highway

Wexford, PA

15090

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Showing 1,312 reviews

August 05, 2021

I’m in tears. Baierl Honda, you have completely ruined wonderful experience of purchasing a new car. Service that we have received has been completely unacceptable. I would not wish the same on anyone. More

by irina.gonchar
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jon Thomas, Lindsay Baierl
Aug 16, 2021 -

Baierl Honda responded

We’ve received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your visit.

August 02, 2021

A very easy experience. Art was very helpful and relaxed. He answered all of my questions and the whole process went very quickly. I would definitely work with Art Morgan and Baierl Honda again. More

by agraham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Morgan
Aug 05, 2021 -

Baierl Honda responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Charles Massart | General Manager

July 31, 2021

This was a cash deal with some negotiating on a used car and that is not my complaint. My issue is it’s been almost two weeks and never got one follow up call from anyone. Gives the impression no one cares More

by Tdfernandez
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Another Patrick
Aug 03, 2021 -

Baierl Honda responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, Charles Massart | General Manager

July 30, 2021

Baierl Honda had a great selection of used Honda Civics and listened to my needs. Art wanted to make the process easy! He made sure I knew insurance would be impacted, explained the difference of certifi More

by Kate W.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Morgan
Aug 03, 2021 -

Baierl Honda responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Charles Massart | General Manager

July 16, 2021

Had a very stress free transaction with my purchase of a 2015 Honda Pilot. I worked with Art Morgan who is very personable and was able to answer all questions. The whole process was a bit quicker than I ex More

by luv2fishpa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Morgan, Aaron Catania, Corey Davison
Jul 22, 2021 -

Baierl Honda responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Charles Massart | General Manager

July 14, 2021

No fuss - easy going - Art was patient with our questions and presented viable alternatives. Doing an online search through various websites Baierl Honda was constantly better by several thousand dollars ove More

by mjshop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Morgan
Jul 19, 2021 -

Baierl Honda responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Charles Massart | General Manager

June 30, 2021

We purchased a HRV from Baierl Honda. Art made the process easy. He was personable and honest with us as we bought our Honda. One of the reasons we choose Baierl is because their hours match our wo More

by thomsonangela022
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Morgan
Jul 06, 2021 -

Baierl Honda responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Charles Massart | General Manager

June 22, 2021

I recently purchased a Honda Accord from Baierl Honda. Sales Manager, Art Morgan, was extremely helpful in deciding which vehicle to purchase. The dealership has a wide variety of used Hondas and a no-pr More

by trevhall3
Recommend Dealer
Yes
Employees Worked With
Art Morgan
Jun 25, 2021 -

Baierl Honda responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Charles Massart | General Manager

May 26, 2021

I worked with Art Morgan and he was kind, honest, personable and knowledgeable, honestly he was one of the main reasons i purchased my car. I felt a strong connection with him and appreciated his ca More

by bjwoodworth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Morgan
Jun 01, 2021 -

Baierl Honda responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Charles Massart | General Manager

May 19, 2021

I worked with art morgan and purchased a preowned honda accord and it was an incredible experience I knew what I wanted to do and what I wanted to pay and he didnt try to stay me off. They locked in my dea More

by Matthewgrosse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Morgan, Corey Davison
May 24, 2021 -

Baierl Honda responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Charles Massart | General Manager

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