Baierl Honda

I bought a used Honda Pilot at Baierl Honda this weekend and I'm very pleased with the customer service I received. I was greeted promptly and friendly on the lot by Mike Suttor and he took me right to the and I'm very pleased with the customer service I received. I was greeted promptly and friendly on the lot by Mike Suttor and he took me right to the car I asked about. We took a test drive and I was very impressed with the condition of the car. Mike and the Sales Manager were honest and upfront about the condition of the car and were able to work with me to get the price I needed. I enjoyed the whole experience and will recommend Baierl to others in the future. More

I am writing this review because I had a very positive experience at your dealership today. I had visited with little interest in purchasing a new vehicle today, but left with a new 2013 Honda Accord. T experience at your dealership today. I had visited with little interest in purchasing a new vehicle today, but left with a new 2013 Honda Accord. This was due to the professionalism of the Sales Consultant Mike Suttor. Mike was well informed, and discussed options with me in a manner that was very comfortable and reassuring. I could tell I was dealing with someone with a high degree of integrity. I will refer others to your dealership and Mike because of my experience. More

This dealership is outstanding. Dan Branningan was the greatest. He was very friendly and the whole purchasing process was easily the greatest car purchase experience I have ever encountered in all my ye greatest. He was very friendly and the whole purchasing process was easily the greatest car purchase experience I have ever encountered in all my years of purchasing cars. The service team behind the scenes even noticed a scratch in the hood that they could not take out at that exact time so they brought me a brand new car to replace that one making sure everything was perfect. This shows me how dedicated Baierl Honda is to taking care of its customers. My experience in this purchase will have me shopping for Honda's for life with Dan Branningan getting my call every time. More

Vinnie was a very personable and seemingly well educated sales consultant that worked with me to get me the best deal possible on the used Honda I was looking at. He was considerate of the time I had to mak sales consultant that worked with me to get me the best deal possible on the used Honda I was looking at. He was considerate of the time I had to make my purchase and went over the Honda's previous service record and the work that was done to it before it was put up for sale. I felt comfortable with what I had purchased and that the dealership inspected it thoroughly before offering it as a used vehicle. More

I can't speak highly enough of Jamie! If Jamie Lawing is a representation of Baierl Honda as a whole, then I am excited and look forward to dealing with everyone there for the lifetime of my vehic Lawing is a representation of Baierl Honda as a whole, then I am excited and look forward to dealing with everyone there for the lifetime of my vehicle and beyond. My wife and I bought not one but two vehicles and we couldn't be more pleased with the quality of the vehicles, and the friendly service we were and continue to be provided. I am not sure if the way Jamie treated us is standard for Baierl Honda or not but he went well beyond any other car dealer/sales consultant I have ever dealt with. We were treated with great respect and felt like great friends. Jamie spent way more time than he needed to to make sure that we got what we wanted and that we were familiar with every aspect of our vehicles, the day we picked them up, before we drove off the lot. Our phones were paired, we knew how to work all the buttons, use the bluetooth, the navigation, Pandora, hands free, trip computer, economy mode, knew about the gas mileage, what oil to use, etc. When we picked up our second vehicle, a Pilot Touring, Jamie spent over two hours with my wife and I teaching us all about the vehicle and all the systems. He certainly didn't have to spend that time. Oh and did I mention we got a great interest rate and a great price? Again, I am not sure if all the sales consultants are like Jamie, but I am thoroughly impressed with Baierl Honda! Looking tor a new vehicle? Go to Baierl Honda! More

Bill Wildman was a pleasure to work with. He is extremely friendly honest and very knowledgeable. I truly enjoy the sales experience from beginning to end as a result of working with Bill. I beli extremely friendly honest and very knowledgeable. I truly enjoy the sales experience from beginning to end as a result of working with Bill. I believe Bill is an asset to the organization and I'd certainly return to purchase a car from Honda if I have the opportunity to work with Bill again. This is my second purchase from this dealership and this was definitely a great experienced which well exceeded my expectations from my previous sales experience. Aaron Catania was also a pleasure to work with. We had limited time to close our deal and Aaron remained extremely mindful of that and was extremely helpful in determining the proper extended warranty for our vehicle. More

My experience with Dave, as well as the finance guy Rocco was outstanding. Everything was explained thoroughly and all our questions were answered. Dave even came in on his day off, after a root canal just b was outstanding. Everything was explained thoroughly and all our questions were answered. Dave even came in on his day off, after a root canal just because that was what was convenient for us. I would definitely recommend this dealership. More

My husband and I just bought a 2013 Honda Accord EX. We love the car!! The Baierl Honda new sales experience was very positive. Chuck Surman (Sales) is professional and provided outstanding customer serv love the car!! The Baierl Honda new sales experience was very positive. Chuck Surman (Sales) is professional and provided outstanding customer service. Kudos to Chuck Surman and Baierl Honda! More

Nate's extensive knowledge of all Honda models & how they met my needs along with my financial ability made my experience smooth & fun. I was able to purchase a car that I really like,can afford & under they met my needs along with my financial ability made my experience smooth & fun. I was able to purchase a car that I really like,can afford & understand how to operate :)-- in one visit with him!! Since my purchase, Nate has contacted me before my maintenance is due, which is amazing....even taught me how to use some of the hidden gages over the phone! My only suggestion for the dealership would be upgraded coffee & tea...Obviously, I'm a very PLEASED customer & will recommend Nate & Baierl to anyone in need of a new or used car. More

BEWARE of this dealership. My mom who's 71 had never owned a new or newer car in her life. As her daughter, it was my mission to find her a great car at a great price. I found a car at Baierl Honda an owned a new or newer car in her life. As her daughter, it was my mission to find her a great car at a great price. I found a car at Baierl Honda and spoke with Dan Brannigan who at first seemed very friendly over the phone. Needless to say it was all part of the salesman act. Although my mom was able to get a decent price on her used 2010 civic, there were some things wrong with the car that they promised to take care of. There was a rust spot on her hood and a decent scratch in the bumper and her radio did not work. She was promised a new radio (which never happened) and they also said they would fix the rust spot on her hood and the scratch on the bumper. My mom had to wait weeks before we could even get anyone to help us. Then they finally got her radio working and we were finally able to schedule an appointment to get her hood and bumper fixed. All the while we were working with Chuck Simmons, who is the sales manager, who supposedly said he would take care of everything and has done nothing to help. My mom took her car to get fixed and instead of fixing her hood the correct way all they did was add touch up paint to her hood and they never fixed the scratch on her bumper. If that was the case, they could have given us the paint and we could have done it ourselves rather than wait weeks to have it fixed especially when we thought they would fix it correctly. When I called Chuck to get an answer he never called me back. This dealership is horrendous and I would NEVER recommend them to anyone buying a new or used car. All they wanted was to get her money and as soon as they did they didn't give a crap about what was wrong. This was the worst car buying experience for my mom and the sad part is this will be the only one in her lifetime. Too bad it had to be like this. More