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Baierl Honda
Wexford, PA
1,312 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,312 reviews
August 08, 2013
My family is not new to the Baierl dealerships or to Baierl Honda. I visited looking for a new CR-V and had the pleasure of having Jim Eisengart be my sales consultant. I felt very at ease from the fi Baierl Honda. I visited looking for a new CR-V and had the pleasure of having Jim Eisengart be my sales consultant. I felt very at ease from the first visit for a test-drive to picking up my new CR-V. Jim's knowledge of the equipment and features was excellent and let me feel comfortable in my new CR-V the day I drove it home. The entire process from application to pick-up was outstanding! And I have to add, I picked it up on my birthday and it was waiting in the lot with a big red bow ... doesn't get any better than that! Will definitely keep on referring people to Baierl Honda and be a returning customer myself. Thank you! More
by JanHonda1
Employees Worked With
James Eisengart
August 07, 2013
Jamie was so friendly to my mom and I. He made my buying experience extremely easy and fun. I will definitely stop here first when looking for another vehicle. experience extremely easy and fun. I will definitely stop here first when looking for another vehicle. More
by dianacox3975
Employees Worked With
Jamie Lawing
July 31, 2013
Today was my first service experience at Baierl Honda for my 2012 CR-V. My Service Advisor was Shauna Hawkins and she was professional, efficient, and knowledgable. The cost for an annual service was exter my 2012 CR-V. My Service Advisor was Shauna Hawkins and she was professional, efficient, and knowledgable. The cost for an annual service was extermely fair. Between Shauna, the service work done and cost, I could not be happier. I highly recommend Baierl Honda Service. More
by gpkolling
Employees Worked With
Shauna Hawkins
July 28, 2013
Happy with the selection at Baierl and service on our other car. (Acura) Salesman Dave DeVos was friendly and thorough and was willing to work with us to get a deal done. other car. (Acura) Salesman Dave DeVos was friendly and thorough and was willing to work with us to get a deal done. More
by joedestio
Employees Worked With
Dave Devos
July 24, 2013
Dan was great. He was patient with us as we looked at several different CR-V's and he did a great job getting us a price that we could afford. It was a great experience and we will definitely look at Ba several different CR-V's and he did a great job getting us a price that we could afford. It was a great experience and we will definitely look at Baierl in our future vehicle needs. Thanks! More
by flandersst1
Employees Worked With
Dan Brannigan
July 11, 2013
I was mailed a "Trade in/Trade Up" promotion and contacted Baierl regarding my 2009 Honda Civic. Spoke with Jamie. Wasn't sure I would be a candidate for this promotion, so I asked him to crunch and contacted Baierl regarding my 2009 Honda Civic. Spoke with Jamie. Wasn't sure I would be a candidate for this promotion, so I asked him to crunch some numbers to me regarding the payoff on my current Civic and a new car. The following day, I didn't hear back from him, so I called and left a voice mail. After 5 hours and no reply back, I e-mailed your web site about my displeasure and Sales Manager, CT, contacted me. I told him I was upset that Jamie didn't think enough to contact me back and said that it didn't appear that Baierl was interested in my business, to which CT said "that is not the case at all. I'm heading out to meet my wife for dinner" and I will definitely contact you tomorrow. Tomorrow came and went and never heard back from CT. Nice customer service from a Sales Manager! And this was not my first incident with your dealership. Have had the worst customer service from the Service Department also. You people could learn a lot from a Honda Dealership in Las Vegas, NV that I dealt with for 9 years when I lived there. Off-the charts, best customer service I have ever had. Of course the joke to all this is that I am now completely turned off for Hondas and I went and purchased a brand new 2014 vehicle elsewhere. So your idiot salesman and sales manager lost a sale. Oh yeah, and my Civic that I traded in sold in two days!!!!! Maybe you need to reevaluate your staff. I intend to inform everyone that I know about your horrible dealership and the horrendous customer service you provide. 4.9 rating for Customer Service???? What a joke!!!! Oh yeah, I don't expect you would post MY review on your web site since it only tells how pathetic your dealership is. But hey that's okay. I plan on bashing you on Twitter, Facebook and anywhere else I can bad mouth your horrific organization. Loving my brand new 2014 non-Honda!!!!! LOL More
by diwhite
Employees Worked With
CT, Jamie Lawing
July 08, 2013
My daughter had purchased a vehicle and recommended Baierl to me. Was greeted upon entering the dealership and met with the sales consultant immediatley. Nate Hout was professional and courteous. The p Baierl to me. Was greeted upon entering the dealership and met with the sales consultant immediatley. Nate Hout was professional and courteous. The process of purchasing my vehicle was a pleasant experience. More
by engdew
June 28, 2013
Baierl Honda provided a completely positive, professional new car shopping experience. The Sales Manager & Salesman were extremely knowlegeable about the cars, themselves, but also regarding the leasing plan new car shopping experience. The Sales Manager & Salesman were extremely knowlegeable about the cars, themselves, but also regarding the leasing plans & options. They were able to get us out of our existing lease early, and into a new 2013 CRV. The salesman's delivery of the car was terrific! He took all the time we needed to explain, demonstrate, and answer questions regarding our car. We would strongly recommend Baierl Honda to all of our friends who are looking for a professional, intelligent, and fair dealership. More
by psuzman
Employees Worked With
Jeff Nock, Jamie Lawing
June 27, 2013
SALESPERSON RICH STOKOSKI WAS VERY FRIENDLY , AND SALESPERSON RICH STOKOSKI WAS VERY FRIENDLY , AND EXPLAINED THE PROCESS AND THE CAR FEATURES TO ME. WE TOOK QUITE A WHILE TO GO OVER ALL THE NEW SALESPERSON RICH STOKOSKI WAS VERY FRIENDLY , AND EXPLAINED THE PROCESS AND THE CAR FEATURES TO ME. WE TOOK QUITE A WHILE TO GO OVER ALL THE NEW FEATURES THAT I WASN'T FAMILAR WITH. HE MADE THE EXPERIENCE GO SMOOTH, AND I LEFT SATISFIED. . More
by jcyg
June 26, 2013
Mike doesn't resort to any of the tricks car salesman commonly use. There's no bullying, sly jabs about your trade-in, or confrontational tactics with him---just good listening and a low-key demeanor. Bu commonly use. There's no bullying, sly jabs about your trade-in, or confrontational tactics with him---just good listening and a low-key demeanor. Buy your car from him if you're looking for a Honda. He truly worked with me on the price of my new car and didn't try to sell me anything I didn't need. Buying a car is never easy, but it's at its best when you work with Mike. Highly recommended. More
by MM3
Employees Worked With
Mike Suttor
