Baierl Honda

Virgin at buying/leasing my own car. The Baierl name is a familiar one to those who grew up and lived in the North Hills. At 58,and recently divorced, I had never made my own decision reg The Baierl name is a familiar one to those who grew up and lived in the North Hills. At 58,and recently divorced, I had never made my own decision regarding a car. I had made several calls to local dealerships, including Baierl. Jimmy G. was friendly,patient with my questions, and invited me to stop in and check things out. So I did. I knew from my own research that the 2015 Civics would fit the bill. Anxious over being approved for financing, I was really all not that stressed. I simply did not have that "oh no,I'll be so embarrassed." The financing was approved.. So thankful. I have the 36,000 mile warranty, and bought the luxe package. In the past I would have felt pressured to purchase those, but not this time. I did not want to price negotiate; I wanted to make informed decisions and I did. Jimmy the Greek...good guy,excellent representative of Baierl Honda. More

1st Honda Purchase-- Great Sales Team Your Sales Team is excellent. Starting with and mostly credited to Ryan Shank. His attention to explaining all the details of my new CR-V was outstand Your Sales Team is excellent. Starting with and mostly credited to Ryan Shank. His attention to explaining all the details of my new CR-V was outstanding. He took plenty of time to answer all of my questions. His quick action in finding the exact SUV that I wanted at another Honda dealer 130 miles away was highly commendable. In less than 24 hours I was driving out with my new vehicle. Jeff Nock's assistance in explaining my options of payments was clear and to the point. Neither of these gentlemen placed any pressure on me. They made sure I understood all details and options. I really liked the newer sales approach from old-time sales technique of asking me upfront how much I wanted to pay. They outlined my multiple options on paper and then let me decide. Additional praises should go to Aaron Catania who not only explained every form that needed completed for the sale but also was an excellent salesperson in detailing the maintenance agreement options. I purchased the 7 year Driver Plus+ Platinum Contract. More

Old Honda Accord EX owned for 17 great years. George Tanner was the best Sales man. My Sister bought a Honda Accord from him 5 yrs. ago, and I felt very at ease buying a 2015 Honda Accord EX from George Tanner was the best Sales man. My Sister bought a Honda Accord from him 5 yrs. ago, and I felt very at ease buying a 2015 Honda Accord EX from him last week. Thanks George and Aaron for a solid sale and a very Happy new Honda owner. More

Good salesman - not so good sales manager & finance person We bought a new Honda CRV from Baierl Honda last week. Jim Eisengart was our salesman & he was very good. We would recommend him. However, the sa We bought a new Honda CRV from Baierl Honda last week. Jim Eisengart was our salesman & he was very good. We would recommend him. However, the sales manager, CP Horn and the finance person, Chris, we weren't as pleased with. The sales manager tried the old "This offer may not be available tomorrow" routine. A good dealership should honor a quote for a day or two to allow customers time to consider the offer before making a decision. The finance manager was so stressed out that he was rude to us. He quoted an interest rate & when we told him that it was higher than the salesman had quoted he became very agitated. His rationale was that the higher interest rate amounted to only a few extra dollars a month & he couldn't understand why we weren't happy with the rate. We would expect the dealership to get the very best financing available for the customer, but it was only after our refusal to accept the finance rate quoted that Chris was able to find a lower rate. (And he was able to get the lower rate within minutes - go figure.) Customer satisfaction should be the dealership's # 1 priority, Chris didn't give us the impression that the customer came first. More

First Honda Purchase - Great Experience I bought a certified Honda CRV EX-L from Baierl Honda, and had Art Morgan as my salesman. Art was extremely helpful, not only in helping me pick out I bought a certified Honda CRV EX-L from Baierl Honda, and had Art Morgan as my salesman. Art was extremely helpful, not only in helping me pick out the right Honda, but also in helping me select the right car that suited my needs. He was really patient with me and took the time to ensure that he understood exactly what my needs and wants were when it came to buying a new car. He made sure that the car I was buying would be a good fit for now and for the near future. All information about the car's functions, features, history report, and warranty options were made very clear to me; so, I felt well informed when I decided to buy the CRV. Overall, I had a great car buying experience, and would highly recommend Art Morgan to anybody looking to buy a car. More

amazing experience Walked in knowing what I wanted and ken and rich made it happen. No pressure and they seemed happy to help. They worked very hard to get the deal I ne Walked in knowing what I wanted and ken and rich made it happen. No pressure and they seemed happy to help. They worked very hard to get the deal I needed.made it a great experience. Would recommend to anyone More

New car purchase Jim Gregorakis was a pleasure to work with. He explained all the functions of the car and did not try to sell us anything we did not need or want. Jim Gregorakis was a pleasure to work with. He explained all the functions of the car and did not try to sell us anything we did not need or want. More

Love my CR-V I want to thank Chris Lipnicky for helping me with the purchase of my new Honda CR-V. Chris also went above and beyond to help me retrieve a car seat I want to thank Chris Lipnicky for helping me with the purchase of my new Honda CR-V. Chris also went above and beyond to help me retrieve a car seat for my grandson. He is truly an amazing person. I'm definitely a Honda customer. See you in 3 years. Sincerely, Theresa C. More

Good experience Called about a CRV we saw on-line...set up an appointment. Dan took good care of us. Relaxing experience, no pressure. Very knowledgeable about the ve Called about a CRV we saw on-line...set up an appointment. Dan took good care of us. Relaxing experience, no pressure. Very knowledgeable about the vehicle and its features. Made us feel like valued customers. Mike explained the extra warrantees available and gave us an affordable option that fit our needs. Overall, great experience!! Love our CRV!!! :)) More

Outstanding Service I recently purchased a 2015 Honda Accord. Ken Dash was my salesman. Five weeks prior to my purchase, I was in the Baierl Honda show room looking at I recently purchased a 2015 Honda Accord. Ken Dash was my salesman. Five weeks prior to my purchase, I was in the Baierl Honda show room looking at the new vehicles when Ken approached me to see if I had any questions. After he thoroughly answered my questions, I informed him that my current Chevy was being serviced by Honda. Ken went to my vehicle and came back with an estimate of a trade-in value, and a new Honda Accord vehicle estimate based on what I was looking for in a new Honda. Five weeks later, I contacted Ken to test drive a Honda Accord. Ken was professional, friendly, and very thorough with his explanations. Buying this vehicle was enjoyable. I never felt pressured at any time during this buying experience. I felt that Ken went the extra mile. I strongly recommend Ken Dash to my family and friends. More