Baierl Ford

" More Than I Hoped For " I can not say enough about my experience at Baierl Ford. I had been to another local Ford dealer that I had purchased 3 vehicles from, and I was very I can not say enough about my experience at Baierl Ford. I had been to another local Ford dealer that I had purchased 3 vehicles from, and I was very unhappy with their customer service. In-fact I almost decided to keep my current truck. Then I got a call from Mike Riederer. From the first phone call I knew something was different. It was like a breath of fresh air. I was looking for a very specific vehicle. We sat down and went over a few F150's none of which I was interested in. I thought okay thats it, I guess I will have to wait till they get one in, and then Mike suggested we build the exact vehicle I wanted and order it directly from the factory. I thought those days were long gone!! I never knew this was an option. So we sat down built my vehicle exactly the way i wanted it. Six LONG weeks later it arrived, exactly the way I wanted it. Mike kept me posted the entire time, from the day he ordered it, to its estimated arrival time, to the day it arrived. I can not say enough about Mike and the customer device I received, I felt like I was buying it from some one in my family. Every thing was exactly as promised and then some. And I think it was Kevin in finance was awesome also!! There were no surprises along the way!! You guys did a great job. Great job guys!! I can't thank you all enough! Thanks again Mike and Kevin you made my dream come true. More

Buying made pleasant and easy I was pleasantly surprised with my dealing with Mike and the Baierl Team. Mike was very patient and showed me several cars and I test drove a few. He I was pleasantly surprised with my dealing with Mike and the Baierl Team. Mike was very patient and showed me several cars and I test drove a few. He answered every question and made recommendations. He gave me a fair price and didn't play any games like so many dealers do. I've dealt with the Baierl Service Department in the past, and knew that service wouldn't be an issue, but my first visit to the salesroom was more than I expected. Thank you Mike! More

Very good buying experience We dwelt with Patrick Dugan and Larry Hiwiller at Baierl Ford, both were very helpful and knowledgeable. Both made good suggestions and recommendatio We dwelt with Patrick Dugan and Larry Hiwiller at Baierl Ford, both were very helpful and knowledgeable. Both made good suggestions and recommendations. We are pleased with our new F250 and would highly recommend both of these Salesmen. More

A very pleasurable experience in the end My experience at Baierl Ford in Zelienople, PA ended up being one of the best car buying experience I have had in my lifetime. I explained to the fir My experience at Baierl Ford in Zelienople, PA ended up being one of the best car buying experience I have had in my lifetime. I explained to the first salesman that approached me that I heard good things about the Fusion, but knew nothing about them and would like some information about them. I never sat in one or driven one. The first salesman kept questioning what I wanted. I told him over and over that I wanted to know about the Fusion. He ended up getting me very angry and frustrated. I told him I would like to see another salesman or I was leaving. Another salesman, Patrick Dugan, introduced himself to me. I made the same statement regarding I heard good things about the Fusion, but knew nothing about them. Patrick showed me various Fusions. He demonstrated various features. We test drove the Fusion. Patrick explained everything imaginable about the Fusion. We looked at other Ford models. Patrick was very knowledgeable about Fords. I explained to him that I was also looking at another make/model car and that I would not a decision immediately. I told him that I would be back on Saturday to look at the Fusion again and that I would keep him informed of my decision making process. He respected that. When I returned that Saturday, he allowed me to test drive the particular Fusion I was interested in. He went over and answered all questions I had. I told him I would have a decision made the first of the week. Monday morning I gave Baierl a price I was willing to pay. They said they would agree to that price. I asked if I could stop in that evening to see the vehicle one last time before I made my decision. Patrick suggested I take it for another test drive. I told him I was also going to look at the other car I was interested in purchasing that evening. I told him I would keep him posted on my decision. The next day, I told Patrick that I decided to go with the Fusion. Patrick Dugan made my car purchasing experience a pleasurable one. Thank you, Patrick! I have owned my Fusion for a year now. I really like it. Gas mileage is great for local and highway travel. I have had two service appointments at Baierl. The service department guys are all friendly. They get you in and out in a timely manner. More

Very helpful and full of personality Very please with Patrick Dugan's sales technique. He had all the answers to our questions. We love our new car. Thanks Patrick! The Watsons Very please with Patrick Dugan's sales technique. He had all the answers to our questions. We love our new car. Thanks Patrick! The Watsons More

Made the whole process easy. We dealt with Larry Massella he was very helpful and quick to respond. When we picked the car up larry had the day of and Patrick Dugan also was Very We dealt with Larry Massella he was very helpful and quick to respond. When we picked the car up larry had the day of and Patrick Dugan also was Very polite and helpful . I would highly recommend these two salespeople. Thank you More

Superb Experience We had a great experience at Baierl Ford and strongly recommend them! Andy Henry was wonderful to deal with,was professional yet very friendly and at We had a great experience at Baierl Ford and strongly recommend them! Andy Henry was wonderful to deal with,was professional yet very friendly and attentive as were the sales and finance managers. We love our new Escape and could not be happier with our choice of vehicle and dealership. More

Baierl Ford made buying easy I received a quick response via email and phone. I meet up with Rich and the truck was ready to look at. Rich was not pushy and which made negotiation I received a quick response via email and phone. I meet up with Rich and the truck was ready to look at. Rich was not pushy and which made negotiations go quick. My overall experience with Baierl was great and I will definitely be buying from them again. Thank you!! More

JohnF Spoke with Patrick Dugan first via emails and phone calls. Patrick was quick on responding back through emails and returning calls. When we met him a Spoke with Patrick Dugan first via emails and phone calls. Patrick was quick on responding back through emails and returning calls. When we met him at the dealership, he was very professional, polite and down to earth. Felt very comfortable dealing with him. Great personality for dealing with the public! Patrick knew his trucks inside and out. If he was not sure on the answer he would be honest and find out the information. He never gave us the run-around on anything. I would highly recommend this dealership AND Patrick Dugan! More

Honest, seamless and enjoyable car buying experience Patrick Dugan at Baierl Ford was honest, helpful and made our car buying experience simple. My husband and I have purchased many cars and by far we ha Patrick Dugan at Baierl Ford was honest, helpful and made our car buying experience simple. My husband and I have purchased many cars and by far we have never been so pleased with how seamless the process was with Patrick. He asked questions to xxxxx what we really needed in a car as opposed to our outlandish desires and came to a realistic compromise to help make our dreams a reality! He and the dealership stuck to the basics of being real and working hard to earn our business ..... and they did! Thanks Patrick, we'll be back! More