Baierl Chevrolet
Wexford, PA
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My wife and I visited Baierl in hopes of buying a new car. After speaking with a representative who told me that they had two used Jetta's on the lot, I packed up the car and drove 45 minutes to the dea car. After speaking with a representative who told me that they had two used Jetta's on the lot, I packed up the car and drove 45 minutes to the dealership. Upon arriving, they tell me that they no longer have those cars available, and that I should find something else on their lot. Not a big deal, but a bit discouraging. After three hours, my wife and I had only test drove two cars. We spent about two of those hours waiting on our rep to find keys, find the car itself, or wait around to tell us that the car we wanted to drive was in the shop (this happened two times). The final straw was when our salesperson got a call on her cell that she had another customer coming in at 2pm... It was 1:30pm. So instead of passing us to another salesperson, or canceling her other customer, she asked us to put a deposit down for a car that we had never even drove, and then ditched us (not before offering me $2,000 less than any other dealership for my trade in). We left furious, drove directly to North Star Chevy an purchased a car in less than the amount of time it took us to test drive one car at Baierl. I would not recommended this place to anyone. Poor customer service, poor organization, poor selection, and terrible pricing. More
I asked if you could replace THREE V BELTS on my 1978 camaro 305 motor. First of all... Francis was a very polite dude, nothing wrong with him. He informed me that the belts were discontinued and I wou camaro 305 motor. First of all... Francis was a very polite dude, nothing wrong with him. He informed me that the belts were discontinued and I would have to goto a parts store to purchase the belts, then bring them in to have your mechanic put them on. I had NO PROBLEM with that. THE PROBLEM I HAD WAS WHEN HE QUOTED ME A PRICE!!!! ONE HUNDREAD AND SEVENTY FIVE DOLLARS TO REPLACE THREE V BELTS!!!!! ARE YOU PEOPLE KIDDING ME! NOW I SEE WHY CHEVY WENT BANKRUPT. I WORK RIGHT ACROSS THE STREET FROM YOUR CORPORATION AND THAT WILL BE THE LAST TIME I CALL YOU PEOPLE FOR ANYTHING FOR MY CAR! I think you people were expecting ME to pull you out of debt..... POOR POOR pricing for a "STRUGGLING" company! More
I have worked with Baierl Honda in Wexford many times. After someone hit my van they did a great job with new panels and a perfect color match. Dean Winner (Honda Service manager) has always gone to g After someone hit my van they did a great job with new panels and a perfect color match. Dean Winner (Honda Service manager) has always gone to great lengths regarding service and diagnosing a number of vibrational issues with my Odyssey. All in all a great experience. More
Very poor service quality. They were never able to Very poor service quality. <br><br>They were never able to balance the tires of my brand new Odyssey (4 visits). Eventually, Flynn tires did it in 10 Very poor service quality. <br><br>They were never able to balance the tires of my brand new Odyssey (4 visits). Eventually, Flynn tires did it in 10 minutes.<br><br>It took 3 visits to assemble a hitch receiver and to put the rear bumper right. <br><br>It took two extra visits to stop an oil leak after the first 7500 miles service.<br><br>If you care about your car, take it to a different dealer.<br> More