Baierl Acura

The entire staff was very friendly and worked with me to get to a price that we were both comfortable with. The buying process was simple and they found a great loan for me. Ryan Casselberry spent a signi get to a price that we were both comfortable with. The buying process was simple and they found a great loan for me. Ryan Casselberry spent a significant amount of time with describing the functionality of the vehicle which was very helpful. More

My husband and I both leased new Acuras from Baierl Acura last week. I have leased with Baierl for years, but my son talked his dad into coming over from the "dark" side (he was a previous Chevy owner for last week. I have leased with Baierl for years, but my son talked his dad into coming over from the "dark" side (he was a previous Chevy owner for years)! I have dealt with Matt in the past for my prior RDX. Since I knew I was going with another RDX, I didn't really need to hear the "specs" speech, but Matt informed me of features of the car I never knew existed on my prior one. As I drive the car more, I can't wait to try out the "newly discovered" tech features. When we drove both vehicles, my husband had a lot of questions. Matt was extremely knowledgeable about the differences throughout the whole fleet of sedans, mainly between the TL and the ILX. Because he was so informative, my husband chose the ILX. I drove it yesterday myself and absolutely love it. I'm so glad my son was able to convert his dad into being an Acura owner. More

Sales side of doing the deal was good. After the usual dickering, agreed upon a price. Business side of getting car was poor. Took 2-1/2 hours due to business manager problems with prior customer. dickering, agreed upon a price. Business side of getting car was poor. Took 2-1/2 hours due to business manager problems with prior customer. Arrived at scheduled time of 3 p.m. to pick up car and didn't get out of dealership until 5:30 p.m. Felt sorry for salesman as he tried to do everything possible to make us comfortable, while we were waiting. Not the normal business manager, but he blamed problem on internet being down. Company has to have a better system that accounts for this type interruption. If this hadn't occurred would have rated overall experience better. More

My Subaru is 18 years old, and I always wonder if I should spend the money to fix it, or consider buying another car. Because Fred Kress and the Service Technicians are so experienced and knowledgeable should spend the money to fix it, or consider buying another car. Because Fred Kress and the Service Technicians are so experienced and knowledgeable, I rely on them for expert advice -- and I get it, along with courteous, friendly service, which also extends to the van service driver who takes me to and from the service center. More

Shawn was the reason I came to the dealership. He was attentive, responsive and improved my overall buying experience. Ken was very knowledgeable and helpful in making the decision. Ken was patient and attentive, responsive and improved my overall buying experience. Ken was very knowledgeable and helpful in making the decision. Ken was patient and took time to explain all of the intricacies of the new Acura. He was top notch and did not rush us even though it was after normal hours on a Saturday! Everyone went above and beyond! The trip from the South Hills was worth it! I highly recommend Baierl! More

My husband and I have purchased multiple vehicles from the Baierl Automotive group, specifically Honda and Acura. While our experience has always been good, our most recent Acura purchase was exceptional the Baierl Automotive group, specifically Honda and Acura. While our experience has always been good, our most recent Acura purchase was exceptional. We made the family decision to consider a trade on my existing Acura, purchased only two years ago, because of the changes to the new model year that made this decision a desirable option. We were introduced to Fred Orendi who went out of his way to make us feel welcome and entertain our first round of questions. Conversely, Ken McCosby was the ever professional with us, taking us on a test drive and providing great feedback on the new features of the 2014 RDX. He could not have been more helpful. Once the purchase price and agreement were complete, we interacted with John Al who managed the paperwork. He was very professional, enthusiastic and did a great job outlining the additional services available to us. We cannot say enough about how wonderful this purchase and consumer experience were for us. The whole interaction was first rate and the Acura team are first class. The Baierl Automotive group and leadership team should be proud of the new team that has been assembled at Acura. We would not hesitate to recommend others to buy through Acura or any of the dealership, with confidence in knowing their experience would undoubtedly be the same. This Acura represents our 9th purchase through Baierl but this is the first time I've been compelled to take a moment to comment on our experience. They've been good, but this one was top notch! The Sestilis More

Ken made the buying process easy. He was very knowledgeable about the product I would recommend him to anyone looking to buy a new or used car. knowledgeable about the product I would recommend him to anyone looking to buy a new or used car. More

Mary Beth Belsito made this a very positive experience. She is my far the best car sales person I have dealt with and is a asset to the Baierl Dealership. I hope to buy another car from her and will recomm She is my far the best car sales person I have dealt with and is a asset to the Baierl Dealership. I hope to buy another car from her and will recommend her to my friends... More

Matt Wilson was very knowledgable and was very courteous.. He is definitely a non pressure salesman and is always willing to assist his customer in any way...we would surely recommend Matt to any courteous.. He is definitely a non pressure salesman and is always willing to assist his customer in any way...we would surely recommend Matt to anyone interested in an Accura automobile . Matt also has a great sense of humor and is very easy to talk to. He spent a lot of time with us which we appreciated...! More

Bob Erb was great salesman. He stayed past normal business hours to get us our new RDX. We went there looking for a used car and bought a brand new one! business hours to get us our new RDX. We went there looking for a used car and bought a brand new one! More