Baierl Acura

Fantastic Car Buying Experience Matt and the team at Baierl Acura did a great job with our recent purchase of an Acura RDX. Baierl Acura is a fair, kind, and professional environmen Matt and the team at Baierl Acura did a great job with our recent purchase of an Acura RDX. Baierl Acura is a fair, kind, and professional environment and their team members were wonderful to work with. More

New RDX We leased a new Acura RDX from Baierl and were surprised at how easy it was. We love the car, and received a good value on our trade-in as well. The We leased a new Acura RDX from Baierl and were surprised at how easy it was. We love the car, and received a good value on our trade-in as well. The process was so much better than all other previous car buying experiences! More

Purchasing made easy!! This is our second Acura we purchased at Baierl Acura. I always felt comfortable without any pressure to buy here. The sales people are very polite, c This is our second Acura we purchased at Baierl Acura. I always felt comfortable without any pressure to buy here. The sales people are very polite, courteous and treat you like family. The business manager went the extra mile in getting us the rate we needed. More

Raising above expectations. When I began shopping for a new vehicle I was in contact with 4 dealerships, two of which were Acura dealerships, which I eventually decided to buy. A When I began shopping for a new vehicle I was in contact with 4 dealerships, two of which were Acura dealerships, which I eventually decided to buy. All of my price negotiations were done via the phone, a major convenience to me. I called Baierl Acura and ended up speaking with Tim Wilson and began discussing pricing and options for the the MDX that I wanted, however, when Tim first got back to me with a number for the MDX he was not the lowest that I received. One key point that I took from our conversations was how personable Tim was, and how at ease he made me feel through the process, this, as well as his zero pressure sales approach, was key to my eventual decision to negotiate and purchase from Baierl Acura. The Acura dealer that I first attempted to do business with seemed to do nothing to better my purchase price or interest rate, and the salesman made me feel like I was inconveniencing him in asking them to work with me to reach a more agreeable number. At this time I was reminded with how at ease I felt in discussing the MDX with Tim and decided to give him the opportunity to earn my business. I called Tim and discussed with him my current situation with another dealer and told him where I wanted to be with my purchase price. Within a half hour we were in agreement with what I felt was a great price, and told him I would be up that afternoon. Once I got to Baierl, thats when I was sold as a long time customer. The exact MDX that I wanted was parked washed and waiting for me to arrive, and the entire team that assisted in my purchase seemed to do everything they could do to better my purchase as well as my interest rate, which they did. During this whole easy process, at no time did I feel pressured, and quite to the contrary I felt like my needs were the most important for them, especially Tim's, at the time. In short, if this one experience from Tim and his team represents the service and courtesy I can expect from Baierl, I will now be along time patron of Baierl. More

great experience Robert Urb was freindly and helpful. He went over everything very pateintly. The office manager was also helpful. All in all it was a great experie Robert Urb was freindly and helpful. He went over everything very pateintly. The office manager was also helpful. All in all it was a great experience. More

Another Great Purchase Experience This was my third Acura from Baierl and my second through Tim Wilson. Tim is easy to deal with, straightforward and honest, and overall the kind of pe This was my third Acura from Baierl and my second through Tim Wilson. Tim is easy to deal with, straightforward and honest, and overall the kind of person it's really pleasant to buy a car from. The overall Baierl approach, with a "best offer first" strategy, makes it easy to complete the purchase. I had done a lot of prior research and knew what would be a good offer, so getting that up front made the whole process much more pleasant. Everything went smoothly. got the offer from Tim, went to look at a different car that was the alternative choice, came back to see Tim, and was into the new car. They handled all the stuff with my old lease, saving me a pile of time. I expect to be back to see Tim when it's time for the next car. More

Acura TSX Purchase We bought a very nice Acura TSX. Mary Beth was an excellent sales woman...she was very friendly, professional and did more than a great job in providi We bought a very nice Acura TSX. Mary Beth was an excellent sales woman...she was very friendly, professional and did more than a great job in providing us with service. Mary went above and beyond in making us happy with the deal and in every aspect was excellent. We will be going back to purchase another vehicle from Mary because we were very happy and satisfied with the service. Mary Beth and Baieler are highly recommended to buy from. Thanks! More

This is my 5th Acura, 4th with Baierl Acura, 1st time with Tim Wilson and wouldn't use any other person in the future. Tim went as far as to mark the new features of my 2014 MDX that I didn't have with with Tim Wilson and wouldn't use any other person in the future. Tim went as far as to mark the new features of my 2014 MDX that I didn't have with my 2007 MDX...now that is service with a smile! More

I recently bought a used TSX at this dealership and I was pleasantly surprised by the friendliness of their staff. Initially, my wife and I were considering several other vehicles at Lexus (North Hills) and pleasantly surprised by the friendliness of their staff. Initially, my wife and I were considering several other vehicles at Lexus (North Hills) and another Acura dealership (in McMurray?). We stopped by the lot at Baierl a little after closing to see a few of the new and used vehicles they listed on their website. During our meanendering about the lot, the used car manager Shawn Ludwig approached us and asked if he could answer any of our questions. Not only did her personally answer many of our sometimes technical questions (including syncing his cell phone to a car to demonstrate a feature), he personally reviewed a complete list of the inventory with us, and then took us on a test drive of the vehicle that we were the most interested in. Most importantly, he did all of this well after the dealership was closed and he never pressured us to buy...or even leave the dealership because it was getting late. Without a doubt the only reason we purchased a car at Baeirl Acura was because of our positive interaction with Shawn. He was graceful in his approach and consistently patient with us. Both he and the financial guy we worked with (Sims?) always spoke in a frank manner about the money involved in our transaction (trade value & purchase price), which further made buying the car an enjoyable experience. My only complaint about this dealership is the facility seems somewhat out of date and there is not a lot of space in the lot. During business hours we struggled to find a parking spot and ultimately left the dealership to shop somewhere else. The other Acura dealerships in the area and the Lexus dealership down the road clearly have comparably superior facilities, at least in their appearance. Its a good thing for Baeirl that their staff at this dealership made up for an obvious handicap when given the chance. More

This was our first Acura purchase after many purchases with Baierl Honda. We have loved our Honda's performance and reliability, but we visited the Acura store to check out the RDX as we were looking for with Baierl Honda. We have loved our Honda's performance and reliability, but we visited the Acura store to check out the RDX as we were looking for a small SUV with a 6 cylinder engine. We made an appointment with Tim Wilson after our initial visit on a Saturday late in the day, all the sales people had appointments or were meeting with clients. Tim took the time to show us the product, test drove and asked for our opinions, likes/dislikes. We were looking at several other vehicles at other dealerships and it came down to the vehicle we loved and a dealership that we are familiar with. Our experience with the Honda service department has been very good and we expect we'll receive similiar treatment at Baierl Acura. Jim Donegan More