Baierl Acura

Hassle free sales process Had a hassle free car buying experience. Did nice test drive, then came back a month later and picked up with same sales person. Completed sales proce Had a hassle free car buying experience. Did nice test drive, then came back a month later and picked up with same sales person. Completed sales process about as efficiently as possible. More

Great Experience! Bought two cars in six days at Baierl Acura. One new, one used. Do I need to say anything more! Seriously it was great experience. I did my homewo Bought two cars in six days at Baierl Acura. One new, one used. Do I need to say anything more! Seriously it was great experience. I did my homework and shopped other dealers but they did not even come close. I live in the South Hills but it was worth the drive to the North Hills. I have already told my friends and acquaintances that they need to check out Baierl before they buy their next vehicle. Carl and Rocco were great! Lee Baierl you should be proud. More

Excellent Experience I had the pleasure of working with Tim Wilson and his team at Baierl Acura. This is the fourth car that I got through the dealership and I do not look I had the pleasure of working with Tim Wilson and his team at Baierl Acura. This is the fourth car that I got through the dealership and I do not look elsewhere when buying a vehicle. Their customer service and experience is hands down the best in the business. More

All around great experience! We shopped several higher end SUVs and had a variety of experiences from unpleasant to annoying to great. Working with Ken and the Baierl Acura deale We shopped several higher end SUVs and had a variety of experiences from unpleasant to annoying to great. Working with Ken and the Baierl Acura dealership was an all around great experience - no pressure sales, good product, attention to customer needs, requests and details, service of the very few things that had to be taken care of on a new vehicle and a high level of courtesy and professionalism from everyone we dealt with made the entire experience a great one. More

Transparent, Clear and Friendly We have been reviewing options for a while and felt that Matt and Sims were able to work with us in a fair and friendly manner to come up with a solut We have been reviewing options for a while and felt that Matt and Sims were able to work with us in a fair and friendly manner to come up with a solution that fit our needs. There was no pressure or stress for us in the decision making process and the communication was clear throughout. Appreciate the experience guys - easily the best car buying experience we have had so far !! best of luck for 2015. More

Our experience Carl was very good with follow up without being pushy. He listened to us and read our reactions very well. Sims was also very thorough with the financ Carl was very good with follow up without being pushy. He listened to us and read our reactions very well. Sims was also very thorough with the financial side. More

Overall Great Experience! I've been shopping for a new car a while now. Went to several dealers and finally really decided on the Acura RDX. Went to a local dealer here in Ohio I've been shopping for a new car a while now. Went to several dealers and finally really decided on the Acura RDX. Went to a local dealer here in Ohio and they were very judgmental as I'm young and really didn't want bothered with me. This is when I reached out to Bariel Acura in Pittsburgh (about 1/hour from me). I sent an e-mail showing interest and Matthew Wilson got back with me that same day even though it was a Sunday. Later that week I went to the dealership and asked for Matt and he was busy with another customer (my fault for not calling first) so he got me all setup to talk to another salesman Ryan Casselberry. Ryan was great he we were able to go for a test drive in the car and the negotiation process was pretty painless. No back and fourth trips to the manager. He was very up front and honest. He kept in contact with me via e-mail but was never a pest. He even was able to negotiate a little more off the MSRP via my e-mail and get a Acura remote start put in my new car ($600 value) for free. This was very exciting for me as I really love the remote start and I was really going to miss it from my previous vehicle. When I came back to look at the RDX again Ryan was able to accommodate another test drive and fill out the paperwork all on short notice. He was never pushy and always very nice when visiting the dealership. Then pickup was a breeze Ryan and Matthew had everything coordinated and Matthew was able to show me around the new car and get things set up to my liking he even informed me to e-mail him anytime if I had any new car questions and or concerns and he could help me through it. Overall, I have to say I am very happy with my new car and was very happy to deal with Ryan and Matthew. They are a great team (I'm very happy I made the hour drive) and make car buying a little less painless and nerve-racking. I look forward to a continued relationship with Baierl Acura and Matt and Ryan with my future car buying needs. More

Great Experience! My wife and I arrived not really having a plan. Didn't even think we'd be buying a car. And we were up front about that. Despite the small chance of My wife and I arrived not really having a plan. Didn't even think we'd be buying a car. And we were up front about that. Despite the small chance of an immediate sale, Ken McCosby was very friendly, attentive and more than patient with us as we went through a couple of test drives and weighed our preferences. Ken was extremely knowledgable about the Acura line as well as other lines. Sim was another pro on the finance side. He got us a killer finance rate and walked us through our options so we could make an informed decision on deal structure, warranty, maintetance, etc. In the end, we bought the car we wanted and could not be happier. More

Thanks Baierl Acura! My husband & I are long-time Baierl customers & we just recently purchased a 2015 Acura RDX. From the test drive all the way through, everyone involve My husband & I are long-time Baierl customers & we just recently purchased a 2015 Acura RDX. From the test drive all the way through, everyone involved help to make it just what you'd hope a car buying experience should be. We couldn't pick up our vehicle until after work so we didn't get there until early evening. Special thanks to Mary Beth Belsito for her friendliness, personal attention & for taking the extra time to walk us through the how-to's of the great tech package that came with our vehicle-part of which took place outside in the freezing cold & on her birthday no less! Also thanks to Sims Miess for handling the business end of the transaction & for being so personable & nice to talk to. We will definitely return to Baierl again & we'll also recommend them to our friends & family. Again, many thanks all! More

almost great I purchased a used acura. John treated me very well- with the same courtesy you would exoect if buying a new high end car. The vehicle was just as adv I purchased a used acura. John treated me very well- with the same courtesy you would exoect if buying a new high end car. The vehicle was just as advertised online and the price was fair. The only glitch in the whole process was a bottleneck at the finance manager who does the paperwork. This did result in a longer than expected experience. John and Ryan were both great -from a very fast returned email to the purchase. Overall a nice experience at Baierl. More