Baierl Acura
Wexford, PA
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Great experience! Bought my new Accura MDX today and couldn't be happier!! Todd took the time to show me how to use all the options on the car. Also made buying a new Bought my new Accura MDX today and couldn't be happier!! Todd took the time to show me how to use all the options on the car. Also made buying a new car anxiety free! I would highly recommend him to anyone. I would also highly recommend this dealership to anyone also. Everyone there was friendly and helpful. More
Service that's too rare these days Driving home late last night in my three-month old RDX, what sounded like a metal-on-metal sound started in my left front tire. First thing the next Driving home late last night in my three-month old RDX, what sounded like a metal-on-metal sound started in my left front tire. First thing the next morning I called the dealer service department and was told that, if I wanted a loaner car, I would need to wait three days but, if I couldn't wait, I could bring the car in as soon as I could get there. About 20 minutes later I arrived at the dealership and met Service Consultant John Henline. John was personable, courteous, and efficient, taking the relevant information and paging Dave to drive me home. Total time elapsed from the time I got to the dealership until we were on the road home, 10 minutes. A little over an hour later, later I get a call from John that the problem was a stone that got into the wheel and was clanging around inside. It was removed, no damage, no charge, and Dave and another service person would be at my home in about 30 minutes to deliver the car. Sure enough, 30 minutes later they showed up with my repaired and, washed, RDX. Total elapsed time from when I dropped off a clanging, dirty car until a fixed, clean one was back in my garage, less than two hours Great responsiveness, great service. Both John and Dave are outstanding representatives of the Baierl Brand. More
Enjoyable and Easy Car Purchase The staff was friendly and accommodating, honest and straightforward. Tim was knowledgeable and very helpful in answering our questions and informing The staff was friendly and accommodating, honest and straightforward. Tim was knowledgeable and very helpful in answering our questions and informing about the car and its features. We are very happy with our car and experience at Baierl Acura. More
Love my new car Great experience for a top quality car! Easy car buying experience. I will recommend them to all my friends and family. Hope to be able to buy an Great experience for a top quality car! Easy car buying experience. I will recommend them to all my friends and family. Hope to be able to buy another Acura in the future with them. More
We Love our new Acura We went to Baierl today with the perception to purchase a '12 ZDX. After test driving the vehicle it was not the car that we wanted. Being that we ha We went to Baierl today with the perception to purchase a '12 ZDX. After test driving the vehicle it was not the car that we wanted. Being that we have always been loyal to a different dealer was very hesitant to purchase from Baierl at first. After running the numbers we were proudly surprised that we could afford a new '15 MDX/tech around the same price. I thank you to Lauren, John and Rocco for helping us with the purchase. I would definitely recommed Baierl to family and friends for any future purchases for a vehicle. More
Best Experience Yet-5th Time buying a vehicle Had a perception coming into buying a 2015 Acura MDX that Baierl would not give a good price, well I was wrong. Being a PITT alum (BSBA-2005) I really Had a perception coming into buying a 2015 Acura MDX that Baierl would not give a good price, well I was wrong. Being a PITT alum (BSBA-2005) I really wanted to purchase from Baierl due to his support to PITT. I sent out emails to 7 Acura dealerships in the area (15237) and Lauren (Internet Sales) got back to me with the best price. They honored the couple deals that were going on during March that I received via email as well. There was no destination charge or processing fees after the fact of the price I received, just like Lauren stated no hidden charges just Tax & Title. Carl was very friendly and made the process enjoyable. The new sales system they recently installed did not want to input my trade, but eventually did, think I memorized my VIN# by the end. Was very satisfied with the offer I received for my trade in as well. Overall my wife and I really enjoyed the experience, if looking for an Acura and live in PITTsburgh would strongly recommend Baierl Acura. Mindy & Robert (Purchase Date: March 31, 2015) Hail To PITT More
Very Positive Experience I just recently dealt with Ryan, Rocco, Simms and Melody at Baierl Acura while purchasing a CPO TSX. All are friendly and truly expert at what they do I just recently dealt with Ryan, Rocco, Simms and Melody at Baierl Acura while purchasing a CPO TSX. All are friendly and truly expert at what they do. Additionally, I saw absolutely nothing that I thought could be improved upon at Baierl Acura; it appears to be an extremely well-run dealership. Overall, a very positive experience! More
Easiest Car Buying Experience We Have Ever Had This is the 4th vehicle we have purchased from Baierl Acura. It could not possibly be easier than dealing with the team there. We have purchased all This is the 4th vehicle we have purchased from Baierl Acura. It could not possibly be easier than dealing with the team there. We have purchased all of the cars from Ken McCosby and its a pleasure dealing with him every time. We do not understand by all dealerships and sales reps do not follow the model of Baierl Acura. More
We are "FAMILY". They treated us like FAMILY On March 19, 2015, my wife (Dorothy) and I had the opportunity to meet Salesman Carl Gasper, Jr. while in the process of looking at cars in the Baierl On March 19, 2015, my wife (Dorothy) and I had the opportunity to meet Salesman Carl Gasper, Jr. while in the process of looking at cars in the Baierl Acura lot. Carl stress the importance of family and the Bairel code for dealing with customers. Carl made us fell like we were part of the Baierl Family. (Joe & Dorothy Baierl) lol. If the survey was rated on 1 to 10. Carl and Sims Meiss, Baierl Business Manager would both receive 11 from the Smith's family. Thanks Carl and Sims. I look forward to seeing both of you again in the near future. More
Solid experience I have bought 3 vehicles from Baierl Acura and have been impressed each time with the vehicle and overall experience. I was especially satisfied with I have bought 3 vehicles from Baierl Acura and have been impressed each time with the vehicle and overall experience. I was especially satisfied with Carl. He even got me a fresh water before I left while helping me move my personal items. I would highly recommend Baierl Acura and Carl!! More