Baierl Acura

Easy Decision We came to the dealership looking for a specific used car. Our Salesman, Bob Erp, was very helpful in getting answers to our questions. It was a quic We came to the dealership looking for a specific used car. Our Salesman, Bob Erp, was very helpful in getting answers to our questions. It was a quick and painless experience and we drove a way with car we were looking for. More

Pleasant and easy Bob and Ryan were friendly to deal with. There was no pressure from them and my trade in dollar was very good. I am happy with the car and payment d Bob and Ryan were friendly to deal with. There was no pressure from them and my trade in dollar was very good. I am happy with the car and payment defently. More

Excellent turnaround and help in decisionmaking process I had already had in mind what car I wanted, but TIm helped me choose the specific package I needed. It was a bit late in the day but the entire team I had already had in mind what car I wanted, but TIm helped me choose the specific package I needed. It was a bit late in the day but the entire team at Baierl was able to get me into the new vehicle the day I came in. My second vehicle from Baierl and certainly not my last. More

great buying experience All of the salesmen were very helpful when purchasing my car. I have a very busy schedule, and made several visits to the dealership before eventuall All of the salesmen were very helpful when purchasing my car. I have a very busy schedule, and made several visits to the dealership before eventually purchasing the car. Regardless of when I stopped in, there was always a friendly and helpful salesman who answered all of my questions and took the time to go over the car with me. It was great that the salesmen where able to work together to make my buying experience a breeze. More

Ease of purchase Thanks to Ryan for making my new Acura a breeze to buy. Had a answer for anything I asked him he even told my wife about a RDX she liked he stated an Thanks to Ryan for making my new Acura a breeze to buy. Had a answer for anything I asked him he even told my wife about a RDX she liked he stated any info she needed he was quite informed. I stopped at the dealer when he was not there so I went home and came back later just for him and it was worth it. Now the rest of the dealerrship was quite different, not a smile or greeting from anyone else nothing from the sales manager or general manager , first purchase from this dealereship loved the ln and out part of it but it was funny how bland everyone else was.. I guess its all about the money Thank Ryan I love the car. More

Great dealer ship with a great product I've never written a review so for me to do this is out of the ordinary to say the least. However, I'm not writing this because I've had one good expe I've never written a review so for me to do this is out of the ordinary to say the least. However, I'm not writing this because I've had one good experience. I'm writing this because I've had more than I can remember. I drove a 2008 Acura MDX to 185k. I bought this at another dealer, but was always impressed with the service at Baierl, so I would only allow them to work on my car. Every time a maintenance reminder came on, I had it serviced. They never gouged me with the price, or recommended things that didn't need servicing. They were always straight forward and honest. Rod at the service desk always helped me, and always made sure I had a loaner so my busy schedule wouldn't be interupted. So, when I decided to purchase another MDX, Baierl was the obvious choice. Sims helped me secure a fair loan, and gave me an amazing deal on my Acura for trade. Carl helped me find, and ultamatly purchase, a 2012 certified MDX, and even worked with me on the price to make sure it fit my financial perameters. After driving the car I found a couple of sounds that drove me a little crazy. The blower mother had a high pitch sound, and I felt a vibration in the peddles at higher speeds. Many other dealers would've brushed me off, but not Baierl. They out me in a brand new loaner, apologized for the issues and said "when you pay this much for a car, it shouldn't annoy you" they replaced the blower motor, and a wheel bearing in the front. Now my car is 100% up to my high standards. I look forward to servicing my new car with them, because they've always taken car of me. An amazing dealership with professional staff, and top notch customer service. Is travel back to Pittsburgh, even if I lived in Texas to purchase my next car with them. Best Regards, Ken Taber More

very positive Tim took his time with us to go over all the features in the set-up of our car we purchased & called in a few days to inquire how things were going Tim took his time with us to go over all the features in the set-up of our car we purchased & called in a few days to inquire how things were going More

SALESMAN WAS AWESOME. SERVICE AND PARTS EHHH My salesman was really nice and did everything he could to make the experience a good one. Unfortunately I had ordered extra parts for my car and the My salesman was really nice and did everything he could to make the experience a good one. Unfortunately I had ordered extra parts for my car and the service and parts department did not give me as good as an experience as expected. They forgot to order necessary parts, took a longer time to get my car back to me, and the parts I received were faulty and I had to pay for replacement parts that I shouldn't have had to pay for. More

Quick, easy, best price Thanks to Matt and the team at Baierl Acura for giving me the best price and finding the car I wanted in only a few days. Really nice people working h Thanks to Matt and the team at Baierl Acura for giving me the best price and finding the car I wanted in only a few days. Really nice people working here all around. Thanks guys! Looking forward to dealing with you again. More

Great Car and Great Staff This is the first time we have purchased a vehicle from Baierl Acura and it was a very pleasant experience from beginning to end. From PJ having all This is the first time we have purchased a vehicle from Baierl Acura and it was a very pleasant experience from beginning to end. From PJ having all 3 vehicles that we wanted to test drive, at one location and all warmed up on a very frigid morning and responding to all my e-mails in a very efficient manner to Todd being the second most patient man I know (my husband is first) while explaining to me the numerous options on my Acura ILX, I must say that Baierl has a wonderful sales staff that provides a friendly, knowledgeable, stress free, no pressure car buying experience which is exactly what we were looking for. I highly recommend them to anyone who is in the market for a new vehicle. I know we will be back! More