Baierl Acura

Terrific experience buing 2015 TLX SHAWD I started looking at this car in Sept 2014 and finally bought June 2015. Bob Erb great to deal with over multiple visits, test drives and phone calls I started looking at this car in Sept 2014 and finally bought June 2015. Bob Erb great to deal with over multiple visits, test drives and phone calls. High recommended --no pressure and a great deal. Quoted their best price up front, no real haggling necessary. More

'12 Acura MDX Was looking for a used MDX to replace our '06 Odyssey Shopped very hard with all the local dealerships, initially all through the web Looking for th Was looking for a used MDX to replace our '06 Odyssey Shopped very hard with all the local dealerships, initially all through the web Looking for the right vehicle, with the specifications that we desired I'll admit, Baierl was the second dealership I visited. The first, claims to be a "no haggle pricing", their price was much higher & their trade offer was well below market. They would not negotiate @ all. Visiting Baierl, the price as listed for the vehicle was already @ or below market & they were willing to work with me on the trade to make the deal more attractive. Was an easy car buying experience & would work with them again. More

pleasant staff, good selection I went into the dealership with a car in mind. The car was no longer in their inventory, but they found similar models in the same price range and wer I went into the dealership with a car in mind. The car was no longer in their inventory, but they found similar models in the same price range and were able to match me with a better fit than the one I intended to purchase. Internet communication was swift and informative. Manager was easy to talk to and the salesman was not pushy but knowledgeable. Also, I'm loving my car so far and am reassured by the amenities offered by this dealership. Two thumbs up. More

My New Acura experience After visiting another Acura Dealer in the area I must say it was like night and day between them and Baierl. I wanted a 2016 RDX and the first Dealer After visiting another Acura Dealer in the area I must say it was like night and day between them and Baierl. I wanted a 2016 RDX and the first Dealer did not want to bother checking what vehicles were coming in or Dealer Trades. It was so different with Baierl Acura. From the initial call they were all about finding me the exact car that I wanted and a good price. My first contact was with Lauren Graves the Internet Sales manager who was so nice and responsive. When I came in she introduced me to the Sales Consultant Bob Erb who went out of his way to find me the exact car as soon as possible. That was important since I was soon losing my company Car and had a vacation planned. When I picked up the car Bob met me with a handshake before even coming into the Dealership. He also took as much time as I needed to explain all the operating features of the car and offered to help me later with any questions I might have. Needless to say I would definitely say my buying experience was a very positive one. More

Great service and knowledge I just purchased a new 2016 Acura MDX. I cannot stress enough how good Ken McCosby was in making my purchase go smoothly. First and foremost, he's an I just purchased a new 2016 Acura MDX. I cannot stress enough how good Ken McCosby was in making my purchase go smoothly. First and foremost, he's an honest guy and I felt comfortable with him and his style right away. He knew all the details and intricacies of the advanced technology that is in this car. He helped me pair my phone, put in stations I will use the most, and other things. He dotted every "I" and crossed every "t". I was the best car buying experience I've ever had. This guy is quality all the way. if the dealerships service is at least half of this, I will be happy. Of course I hope it's just like this and I will update my review after I have my first service experience. More

Great hometown experience for a 2016 RDX Very friendly and informed staff from beginning to end. No slick pitches. Definitely interested in me beyond the sale. Online staff also very helpfu Very friendly and informed staff from beginning to end. No slick pitches. Definitely interested in me beyond the sale. Online staff also very helpful at the beginning. More

No Pressure and Very Understanding The salesman I dealt with was Bob Erb. Bob was very helpful, pleasant to work with and at no point did I feel pressured to make a decision on purchasi The salesman I dealt with was Bob Erb. Bob was very helpful, pleasant to work with and at no point did I feel pressured to make a decision on purchasing the car. The business manager, Sims Miess, was very helpful in securing a good price on my loan. I shopped around independently and when I found a better deal from my bank, he was able to call and match the interest rate. Like all other dealers, they try to sell you all the overpriced additional coverages like warranties, special wax and leather protections after you agree to purchase the vehicle. Just have to stand firm and deny any additions that aren't necessary. Additinally, I heard rubbing coming from the front brakes about a month after I purchased my used TSX. I simply set up an appointment online, dropped the car off, used Baierls shuttle service to and from work and picked up my car at lunch the same day. The front brake pads weren't properly sliding off the disc so the repair was covered under warranty. The service center was extremely easy and hassle free. More

Great experience buying a new 2015 RDX I scheduled visits and/or stopped by no less than 7 dealerships (various makes/models) and my experience at Baierl Acura was far and away the most sat I scheduled visits and/or stopped by no less than 7 dealerships (various makes/models) and my experience at Baierl Acura was far and away the most satisfying. I initially made contact through Lauren Groves via their internet sales department and worked with Tim Wilson during the on site visits. Both are fantastic to work with and I felt no pressure to make a quick decision, which I greatly appreciated as I did spend some time shopping around (see comment above regarding 7 dealerships). I used a pre-negotiated program through my work to determine the selling price of the new car, but I did have a vehicle to trade and I felt the offer made on that trade-in was very fair. Overall, a really great experience with Tim, Lauren, and Baierl in general. More

Ken and our MDX The experience was pleasant, relaxed, and not pushy. Ken worked hard to find the correct vehicle to suit our needs and wants. He allowed us to make The experience was pleasant, relaxed, and not pushy. Ken worked hard to find the correct vehicle to suit our needs and wants. He allowed us to make accessory decisions without any pressure. We were very pleased. Ken is very knowledgable about all of the aspects of the new car functions. More

Do you want to take the Car home today? Yes Matt Willson Thank you for the pleasant car buying experience and let's not forget Rocco You both made it work - THANKS for the team effort. - Ro Matt Willson Thank you for the pleasant car buying experience and let's not forget Rocco You both made it work - THANKS for the team effort. - Rose & Charles Woolley More