Baierl Acura

Purchased 2016 Acura RDX After 13 Years Driving An Acura TL Recently I closed on the purchase of a 2016 RDX AWD with the AcuraWatch package. I had the pleasure of working with Ken McCosby on it, and after 2 te Recently I closed on the purchase of a 2016 RDX AWD with the AcuraWatch package. I had the pleasure of working with Ken McCosby on it, and after 2 test drives, 2 long conversations, numerous questions, and a fair negotiation, we agreed on a price with which we are both happy. It was a pleasure to work with Ken because of his professionalism, his product knowledge, his personality and the Acura product itself. Also in Baierl's favor is its great service department. I have taken my 2003 TL to them for service for the 13 years I've owned my TL, and I have to give them 4.5 to 5 stars in this area. Kudos to Chris, Rod and the others (who's names I unfortunately do not know) for their great work which enabled me to give them such a high rating. Their service was another major factor in my decision to purchase this vehicle from Baierl Acura. More

Mary Beth Belsito is the reason we leased at Baierl Acura!! Wexford is not the closest Acura Dealership but the right sales person makes all the difference! Mary Beth was super efficient. She happened to answer Wexford is not the closest Acura Dealership but the right sales person makes all the difference! Mary Beth was super efficient. She happened to answer the phone and made me want to take a trip to Wexford. She was friendly and helpful and not pushy. When we took a test drive it was like riding with a friend. She pointed out the benefits and really worked for us. She did everything a great sales person should do. Mary Beth is the reason we chose to drive close to 1 hour to do our first lease on a new 2015 TLX at Baierl Acura. More

Purchase / Service of New MDX Outstanding experience. My 7 year-old Honda Odyssey had 147K miles. While I had been waiting for the 2016 Honda Pilot to be released, I had also been Outstanding experience. My 7 year-old Honda Odyssey had 147K miles. While I had been waiting for the 2016 Honda Pilot to be released, I had also been researching Acura vs. Audi vs. BMW vs. Mercedes. I narrowed the search to the Pilot, Acura MDX, and Audi Q7. Service reviews on the Q7 had me leaning towards the Pilot vs. Acura MDX. I drove the Pilot the first day it hit the lot of the Honda dealer very close to where I live and was very impressed. But, before I was ready to commit, I wanted to test drive an MDX. I chose Baierl simply because it was the closest Acura dealer to where I live. Via the Baierl website, I sent in an e-mail request to set up a test drive. I received a quick reply and had my test drive scheduled for that same night. When I arrived at the dealership, the Sales Manager introduced me to Carl Gasper, Jr. He treated me like family throughout the process. He is very down-to-earth and pleasant to deal with. Despite nearly giving him a heart attack during my test drive and underimpressing him with my total ineptitude in attempting to figure out how to use the computerized bells and whistles on the MDX, he remained extremely patient and cordial. I was ultimately presented with an exceptionally fair deal; Less than I expected for the new MDX and more than I expected for my trade-in. I took ownership of my new MDX the next evening and subsequently took it back to Baierl so that the purchased accessories that I ordered could be put on. The process could not have been easier. I was provided with an new MDX loaner and received my MDX back the next day. Carl even assisted me with questions I had on additional accessories and helped coordinate the service appointment before, during, and after. I would certainly recomment Baierl Acura and Carl Gasper to anyone considering the purchase of an Acura. More

Car Salesmen that are F-U-N yah really Of course you gotta be fun to have fun but low pressure & real people from Tim Wilson to Rocco Sanchilli & others. Ask Tim about the Jeff Gordon test Of course you gotta be fun to have fun but low pressure & real people from Tim Wilson to Rocco Sanchilli & others. Ask Tim about the Jeff Gordon test ride I took him on. LOL. More

Pleasant experience. Not too much pressure. I had a very positive experience buying my car. Carl was willing to let me drive several cars to ease my mind about the one I wanted. He didn't pres I had a very positive experience buying my car. Carl was willing to let me drive several cars to ease my mind about the one I wanted. He didn't pressure my one way or another. He's a nice guy and very easy to talk to. When his client with a scheduled appointment showed up, he immediately sent Ryan to work on making the deal. We negotiated a bit and quickly came to a happy medium. Carl set my mind at ease about the service after the sale. If they treat me half as well in the future, I'll be a happy customer. Christine Cunha, the business manager, was very helpful in transfering my personalized plates. She went out of her way to help me out! More

Acura TLX 2015 I really appreciate the Baeirl Acura sales team for helping me to buy the new TLX 2015. Mary Beth Belsito and Rocco Sanchilli and Ryan Casselberry, bo I really appreciate the Baeirl Acura sales team for helping me to buy the new TLX 2015. Mary Beth Belsito and Rocco Sanchilli and Ryan Casselberry, both sales professionals with Baierl Acura are competent sales people who truly respect their customers. This is my first experience with Baierl Acura and I am happy that this dealer got my business. More

Wonderful experience After our auto was totaled in an accident, our search was on for a replacement vehicle. On the internet, we found the particular auto we were interest After our auto was totaled in an accident, our search was on for a replacement vehicle. On the internet, we found the particular auto we were interested in at Baierl Acura in Wexton, PA. Mr. Ryan Casselberry from the dealership returned my call, and was very helpful in answering my questions. When I asked him exactly the condition, he detailed every flaw and sent pictures by email. On June 22, 2015, my wife and I flew to Pittsburgh, and Mr. Casselberry picked us up at the airport (45 minute drive from the dealership). The flaws were even less minor than I had pictured in my mind. The paperwork was rapidly handled, and everyone we meet was very courteous. Upon completion , my wife and I began our journey home. I can't sat enough of Mr. Casselberry's professionalism and integrity. More

We got very good experience We went Acura to purchase a vehicle. We were very pleased with our experience with the sales team. Especially we liked every single effort of Mr.Carl We went Acura to purchase a vehicle. We were very pleased with our experience with the sales team. Especially we liked every single effort of Mr.Carl Gasper, Jr in explaining about the vehicle.At the end of our test drive he explained every aspect of the vehicle functionality. We were totally convinced about his motivation and excitement towards the customers. That's is part of the reason why we purchased the vehicle. John Cain helped us with the test drive and explaining technical details about the vehicle. It was great help. Ryan Casselberry helped us with our phone connections and navigation system on the day of our purchase. Overall we had wonderful experience on purchasing vehicle from Acura.Thanks to all for their help More

very pleasant and easy to deal with Matt was super nice dealing with us. We had checked with one other dealership that we used on our previous 2007 MDX. The one reason we bought from Bai Matt was super nice dealing with us. We had checked with one other dealership that we used on our previous 2007 MDX. The one reason we bought from Baierl Acura was a service experience with had with our previous MDX. that Baierl Acura assisted us with. That helped us in choosing Baierl for our new 2016 MDX. Everyone was very pleasant to deal with at the garage. More

listened nd took care of my wants in a car I cant say enough about how well I was treated at Baierl Acura in Wexford. From the time I walked through the door to test drive the new TLX and Ryan I cant say enough about how well I was treated at Baierl Acura in Wexford. From the time I walked through the door to test drive the new TLX and Ryan Casselberry, salesperson, asked me what I was looking for, the attention, time and service paid to me was wonderful. Ryan listened to what I was looking for and really did "hook" me up in a vehicle and car payment that I couldn't imagine was possible. Ryan was there during the test drive, the negotiations, the purchase, as I drove out t the door in my new car and then in followup. He spent a lot of time with me teaching me the tech package which I certainly appreciated. And today..6 weeks later.. I love my new TLX. Thank you Ryan and Baierl Acura.. I m a happy girl !!! P.S. Fred Orlandi was very nice and helpful too!! :) More