Baierl Acura
Wexford, PA
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No Hassle Purchase I recently purchased an Acura MDX from Baierl. Carl Gasper made the process quick and painless. My trade was valued at a reasonable price. Carl was I recently purchased an Acura MDX from Baierl. Carl Gasper made the process quick and painless. My trade was valued at a reasonable price. Carl was friendly and knowledgable regarding the features of the car. I highly recommend Baierl Acura and Carl Gasper. More
Amazing Service I am so pleased that I decided to come to Baierl Acura. I was on Autotrader.com and I saw a vehicle that I was interested in. I then called the numb I am so pleased that I decided to come to Baierl Acura. I was on Autotrader.com and I saw a vehicle that I was interested in. I then called the number on the add and first spoke with Ryan Castleberry and he was very professional after talking to him about my situation. He then called me back and made arrangements for me to test drive the vehicle and paired me up with another sales person to ensure that everything went smooth. After arriving at the dealership, I spoke with Carl Gasper who took me out for the test drive. After all of the paperwork was submitted, he assured me that everything would be taken care even with the issues I had been having going to other dealerships. Carl Gasper was very polite, professional and knowledgable about the entire process. Working with him was truly a pleasure. Josiah Lenzi answered any and all questions that I had during the finance portion and made me feel at ease. I am so pleased at this experience that it has truly put a smile on my face. More
ripped off on a Q certified tide Dealership fired used car manager that approved my deal. Had car 10.5 months. Purchased car with 55 k miles cadillac with all the bells and whistles. Dealership fired used car manager that approved my deal. Had car 10.5 months. Purchased car with 55 k miles cadillac with all the bells and whistles. BCM goes supposedly the warranty I was told about was not included. Shame on me for not being or having a attorney with me. Called multiple times to current used car manager but no return calls. Finally spoke with a Baierl family member and was pretty much told "sorry tough xxxx". Her words were sorry you misunderstood. More like sorry your taking one for the team!! You got screwed over and that's that. Documentation says " you don't have a warranty "no matter what the old used car manager said. To finish this nightmare off. I go to pick my car up and they said they pulled my car around for me. Here is somebody else's car sitting there with the keys in it ready to go. Once they did bring mine around I was missing my spare key and both key fobs. The service side did their best management failed. I don't know her personally but as a customer I feel I was treated poorly. More
Great Purchasing Experience I recently purchased an Acura from Baierl. They were extremely helpful and fair throughout the process. My trade was valued at a reasonable price and I recently purchased an Acura from Baierl. They were extremely helpful and fair throughout the process. My trade was valued at a reasonable price and the new vehicle was aggressively priced. The entire process was very expeditious and everyone involved was very customer oriented. I really appreciated their straightforwardness and honest. KLH More
Great Experience My sales consultant Matt Willson was very knowledgable of the Acura product line and was very friendly. He went out of his way to make the experience My sales consultant Matt Willson was very knowledgable of the Acura product line and was very friendly. He went out of his way to make the experience comfortable and pressure free. Josiah Lenzi in Financing Dept. was great and surprised me by getting me a better rate than was originally given. He also took the time to thoroughly explain all the forms, that were need to complete the sale. The overall experience was wonderful and I highly recommend giving Baierl Acura a try, for your next car needs. More
Great (and easy) car buying experience This is the second time I've purchased a vehicle through Baierl Acura and couldn't be more pleased with the responsiveness, service, and attention the This is the second time I've purchased a vehicle through Baierl Acura and couldn't be more pleased with the responsiveness, service, and attention the team provided especially Bob Erb, Josiah Lenzi and Lindsay Baierl. In addition, the service team there has been very customer focused and is always overly helpful attentive to my needs while my car is being serviced. We love our Acura and Baierl Acura! More
Great CPO purchase Matt Wilson took great care of me. Patient and spent a lot of time to ensure my out of state purchase experience went well. He was thorough in the p Matt Wilson took great care of me. Patient and spent a lot of time to ensure my out of state purchase experience went well. He was thorough in the process and never made me feel rushed. There were absolutely no surprise tactics or add on charges that I wasn't aware of in advance. Thank you Matt. More
Great Experience Ken McCosby was awesome to work with. He was very patient and answered all my questions. I would recommend Baierl Acura in Wexford and Ken McCosby to Ken McCosby was awesome to work with. He was very patient and answered all my questions. I would recommend Baierl Acura in Wexford and Ken McCosby to anyone who plans on purchasing an Acura. More
Outstanding experience Carl Gasper was extremely helpful in our decision making process. We were looking at a number of different car brands but Carl was instrumental in us Carl Gasper was extremely helpful in our decision making process. We were looking at a number of different car brands but Carl was instrumental in us buying an Acura. He was extremely patient during the process and reviewed the features of the car in great detail quite a few times. Overall we are very happy with the decision; Carl is one of the best salespeople we have encountered and we would recommend him to anyone looking to buy an Acura in Pittsburgh. Josiah Lenzi, the Business Manager was also very helpful and walked us through all of the finance documentation even though it was pretty late in the night. He made it really easy for us to understand what we were signing and it was a very pleasant experience. - Rahul Kaushal More
Great Experience with Baierl Acura Highly recommend Baierl Acura of Wexford. Very good customer service. Ken McCosby was the sales agent I dealt with. Very professional and would re Highly recommend Baierl Acura of Wexford. Very good customer service. Ken McCosby was the sales agent I dealt with. Very professional and would recommend him to anyone looking for an Acura. More