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Baierl Acura

Wexford, PA

4.8
519 Reviews

11410 Perry Highway

Wexford, PA

15090

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Showing 519 reviews

February 01, 2016

No Hassle Purchase I recently purchased an Acura MDX from Baierl. Carl Gasper made the process quick and painless. My trade was valued at a reasonable price. Carl was More

by michelle16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Gasper, Jr.
January 29, 2016

Amazing Service I am so pleased that I decided to come to Baierl Acura. I was on Autotrader.com and I saw a vehicle that I was interested in. I then called the numb More

by moh5124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Casselberry, Carl Gasper, Jr. , Josiah Lenzi
January 29, 2016

ripped off on a Q certified tide Dealership fired used car manager that approved my deal. Had car 10.5 months. Purchased car with 55 k miles cadillac with all the bells and whistles. More

by UsedCustomerUsedSRX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lindsay Baierl, Ed Koch
Jan 29, 2016 -

Baierl Acura responded

Good Afternoon! First, thank you for taking the time to voice your concerns over your recent experience. We do apologize if you feel inconvenienced by this matter. I have discussed your situation with our Baierl Acura General Manager and she has informed me she has personally spoken to you to explain what your warranty covered. At the time of purchase, you would've received the option to purchase a service plan that would be in addition to your powertrain warranty. I am more than happy to discuss this further if you wish. As our motto states, We Are Driven to Be Better and it's feedback such as yours that allows us to do just that. Again, please do not hesitate to reach out should you have any questions. I thank you for your time and have a great weekend! Respectfully yours, Kate Pakler, Baierl Automotive on behalf of Baierl Acura katepakler@baierl.com

January 28, 2016

Great Purchasing Experience I recently purchased an Acura from Baierl. They were extremely helpful and fair throughout the process. My trade was valued at a reasonable price and More

by K Hill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Willson, Lindsay Baierl, Josiah Lenzi
January 23, 2016

Great Experience My sales consultant Matt Willson was very knowledgable of the Acura product line and was very friendly. He went out of his way to make the experience More

by KennedyII
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Willson, Josiah Lenzi
January 20, 2016

Great (and easy) car buying experience This is the second time I've purchased a vehicle through Baierl Acura and couldn't be more pleased with the responsiveness, service, and attention the More

by Elmo204
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Erb, Lindsay Baierl, Josiah Lenzi
January 19, 2016

Great CPO purchase Matt Wilson took great care of me. Patient and spent a lot of time to ensure my out of state purchase experience went well. He was thorough in the p More

by Rdx12016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Willson
January 19, 2016

Great Experience Ken McCosby was awesome to work with. He was very patient and answered all my questions. I would recommend Baierl Acura in Wexford and Ken McCosby to More

by Nichole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josiah Lenzi in finance., Ken McCosby
January 19, 2016

Outstanding experience Carl Gasper was extremely helpful in our decision making process. We were looking at a number of different car brands but Carl was instrumental in us More

by Rahul Kaushal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Gasper, Jr. , Josiah Lenzi
January 17, 2016

Great Experience with Baierl Acura Highly recommend Baierl Acura of Wexford. Very good customer service. Ken McCosby was the sales agent I dealt with. Very professional and would re More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken McCosby
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