Baierl Acura
Wexford, PA
Filter Reviews by Keyword
By Type
Showing 519 reviews
Professional dealer I recommend Ken McCosby to anyone who visits Baierl Dealer. He is clam, professional, and very prompt with his emails. He's very knowledgable about th I recommend Ken McCosby to anyone who visits Baierl Dealer. He is clam, professional, and very prompt with his emails. He's very knowledgable about the car and answered all of our questions during our test drive. We are ex-VW and Infiniti drivers. This is our first Acura car. He spent his time going over the details even after we purchased the car. One complaint is that customer lounge does not look good as Cochran's. I hope that the service department is as good as sales group. More
Wonderful sales experience Loved working with sales assoc. Carter Klein. He was knowledgeable, kind, and enthusiastic. It's obvious he also truly likes the vehicles he sells. An Loved working with sales assoc. Carter Klein. He was knowledgeable, kind, and enthusiastic. It's obvious he also truly likes the vehicles he sells. And didn't make me feel clueless when it came to technology. Carter took the time to listen and tried to understand my family's vehicle needs as well. More
The team of Lindsay and Bob were very helpful throughout. The team of Lindsay and Bob were very helpful throughout the buying process of our new Acura MDX. They were responsive and knowledgeable about the ve The team of Lindsay and Bob were very helpful throughout the buying process of our new Acura MDX. They were responsive and knowledgeable about the vehicle and financing options, answering all of our questions. Whether it was quick email exchanges to answer a series of questions (at all hours of the day) or an in-person demonstration of the vehicle, they were always willing to help. When we picked up the vehicle, Bob (and Josiah in financing) had everything ready to go to assure for an efficient process and then Bob took the time to walk us through all of the technology aspects of the vehicle, even pairing each of our phones to the MDX's Bluetooth system. It was another great experience with Baierl Acura. More
Friendly Courteous and Professional Had a great experience with the Bob Erb as he was professional and thorough with no sales pressure whatsoever. I would recommend anyone to visit the Had a great experience with the Bob Erb as he was professional and thorough with no sales pressure whatsoever. I would recommend anyone to visit the dealership and enjoy the experience More
Very pleasant experience Car buying can be rough. This dealership made it as pleasant and simplified as possible. Would highly recommend Carl. He appears genuine and honest an Car buying can be rough. This dealership made it as pleasant and simplified as possible. Would highly recommend Carl. He appears genuine and honest and like a friend. More
knowledgeable and helpful salesman Everyone we worked with was wonderful. Our salesman, Jeff Nock searched everywhere for the exact Acura TLX we were looking for. Carl Gasper was very Everyone we worked with was wonderful. Our salesman, Jeff Nock searched everywhere for the exact Acura TLX we were looking for. Carl Gasper was very knowledgeable and thorough going over the specific workings of the car. The whole process was pleasant and very easy. Josiah had all the paperwork ready to go upon arrival for pick up of the car. More
Pleasant Car buying experience We love Acura and this is the third MDX we have purchased. We are so happy with it. We had a wonderful buying experience with Mary Beth! My husband an We love Acura and this is the third MDX we have purchased. We are so happy with it. We had a wonderful buying experience with Mary Beth! My husband and I are still talking about how extremely helpful she was. It can be overwhelming when you purchase a Tech package and she went over in detail with us how to operate everything. She stayed past hours to ensure we understood our high tech vehicle. She's absolutely lovely and we will go back to her for our next purchase. More
Wonderful salesman and dealership experience Our salesman Carl Gasper was a pleasure to deal with. In fact everyone we encountered was friendly and very helpful and knowledgeable. Thanks Carl! Th Our salesman Carl Gasper was a pleasure to deal with. In fact everyone we encountered was friendly and very helpful and knowledgeable. Thanks Carl! Thanks Baierl! More
quick process Bought a new MDX for the first trip to a dealer. Quick and easy. I was thinking to buy a different car before stop by the dealer. Bought a new MDX for the first trip to a dealer. Quick and easy. I was thinking to buy a different car before stop by the dealer. More
Good Experience Fair price, good customer service, delivered the vehicle. Overall a very good experience, would recommend and do business again. Carl and Lindsay were Fair price, good customer service, delivered the vehicle. Overall a very good experience, would recommend and do business again. Carl and Lindsay were great to deal with. More