Baierl Acura

Experience I was very happy with my overall experience although I would like to see how my follow up meetings work out. I will contact Baierl for learnign how I was very happy with my overall experience although I would like to see how my follow up meetings work out. I will contact Baierl for learnign how to use the Technology package. More

Excellent Experience I leased an RLX from Baierl and the experience was great start to finish. The sales team really knows how to cater to the type of clientele who typic I leased an RLX from Baierl and the experience was great start to finish. The sales team really knows how to cater to the type of clientele who typically would lease or purchase an Acura vehicle. (especially when compared with Baierl Subaru dealer down the road that doesn't hide they are in it for the money only and treats everyone as if they are a number waiting in line for something they are entitled to) Great balance with the amount of talking, negotiating, etc. that kept me engaged and interested from start to finish. In the end, I was able to negotiate a great deal, receive "white glove" service every step of the way without taking a lot of my precious time (time that I need to dedicate to my consulting practice that allows myself to afford an Acura RLX). I'm looking forward to receiving the same level of customer service whenever I bring my new RLX in for maintenance throughout the term of the lease. To sum things up, I recommend Baierl Acura if you want luxury service with your new luxury vehicle at a competitive price. More

Good Experience We were very pleased with out experience. We took a test drive in an Acura RDX and were impressed. Decided on two colors we like and our salesman tr We were very pleased with out experience. We took a test drive in an Acura RDX and were impressed. Decided on two colors we like and our salesman tried to find them to no a vale. He was able to find us a third choice. Everyone we dealt was very friendly and personable. Good experience overall! More

Purchase of 2017 RDX Ken McCosby is an experienced, knowledgeable, no pressure, and honest sales person who made this purchase easy and pleasurable. John, the service ma Ken McCosby is an experienced, knowledgeable, no pressure, and honest sales person who made this purchase easy and pleasurable. John, the service manager demonstrated above board customer service and appreciation for the more than 25 years of business that I have had with Baierl Acura. Together, they structured a great deal for the car, and the entire process was seamless, professional and "as it should be". Josiah in finance is knowledgeable and very patient. I have used Acura service for all of my previous 4 Acura cars (this is my fifth), and they too are honest, professionally competent, and consumer friendly. I highly recommend Baierl to any customer considering an Acura. I would go no where else. Steve Hoffman Pittsburgh More

What an easy great experience We bought an Acura from Bairel Acura and the experience was really enjoyable. This is laid back car buying in spades. No hard selling car experience We bought an Acura from Bairel Acura and the experience was really enjoyable. This is laid back car buying in spades. No hard selling car experience here. I walked in, they let me take a test drive. Gave me a very competitive quote and we talked vehicles. If you are tired of the "negotiating" experience with back and forth, I recommend buying here. Very good experience. More

Quick, Easy and Friendly Our experience today was a really positive experience. It was quick, easy and filled with friendly people who helped us each step of the way. Each t Our experience today was a really positive experience. It was quick, easy and filled with friendly people who helped us each step of the way. Each time we make a purchase or go to Baierl for service we encounter professionals who are filled with integrity and helpful spirits. They make us feel a part of the Baierl family. We couldn't imagine a better experience! More

Great Experience I have never been through an easier car shopping experience. We took our 2009 Acura to get inspected and decided just to check out the new lineup. W I have never been through an easier car shopping experience. We took our 2009 Acura to get inspected and decided just to check out the new lineup. We left with a new lease on a 2016 Acura MDX. Carl and Josiah made the whole experience enjoyable and easy. John the manager went out of his way to talk with us and make sure we were pleased. I would highly recommend the sales and the service department at Baierl Acura. More

A+ All Around Baierl Acura treats you like gold! In particular, salesperson Robert Erb in particular was awesome throughout my entire buying process. Over my six m Baierl Acura treats you like gold! In particular, salesperson Robert Erb in particular was awesome throughout my entire buying process. Over my six months of research Bob was prompt and informative. He worked with my schedule when I had an unexpected business trip and was able to lock in my deal even though I had to delay pick up. It's been a week and he's remained in contact to ensure I'm adjusting well to my new car. Their service department is also top notch. I've been dealing with Baierl Acura for the last three years and they have won me over as a customer as long as I stay in Western PA. Confirmation calls and follow-ups every time you're there shows they really do care. The waiting lounge is classy with free snacks and drinks. I've even used their free courtesy cars if I wasn't able to wait. The luxury service compliments the luxury car very well! Thanks Bob!!! More

new lease as usual, everybody was professional, courteous and friendly. the manager went out of his way to introduce himself and to thank me for buying a near as usual, everybody was professional, courteous and friendly. the manager went out of his way to introduce himself and to thank me for buying a near More

A great experience I highly recommend Baierl ACURA in Wexford for the purchase of your next new ACURA. I was in for an oil change on my 2015 RDX, purchased August 2015, I highly recommend Baierl ACURA in Wexford for the purchase of your next new ACURA. I was in for an oil change on my 2015 RDX, purchased August 2015, when Ken McCosby approached me cordially. We started talking and eventually I requested an out the door price on a 2016 MDX. He worked up a price, that was more than I wanted to pay. He said he might be able to do better and we left it at that. About a week later I called and we worked out a deal over the phone. We went to pick it up two days later. Ken appreciated our repeat business and gave me the all weather mats for the front rear and cargo area. Ken provided me with a sheet to determine initial setup of the many features on the MDX. He went through and made all the initial settings for me. As I said, this was my second new vehicle in 6 months. The last time I worked with Tim Wilson (I believe this was his name). He also was very personable and easy to work with and helpful with the initial feature setup. I talked with several other salesmen and they were all pleasant. It seems Baierl management has set this friendly, professional attribute as a must for all of their employees. The experience goes beyond the sale. The Service Department also performed very professionally. They escorted us to the lounge area and when the service was complete, thoroughly reviewed the results with us and told us of future items that were coming due. It is easy to make a comparison between Baierl and other dealers, since in the last 6 months we also bought a 2015 Linclon . There is no comparison between the two. I did not write a review for the Lincoln dealership since there was nothing positive that I could say. I hope when I am ready for another vehicle, Ken and Tim are there or the professional, friendly quality is inbred in the sales person we engage. More