Baglier Buick GMC

Elaine D. was a great salesperson. She listened to my needs, an exceeded all of my expectations and then some. From start to finish the process was very smooth. needs, an exceeded all of my expectations and then some. From start to finish the process was very smooth. More

I went to look at a used vehicle and ended up purchasing that I now regret doing!! Now I know how Adam felt when Eve tempted him with the apple!! It all sounds good till you leave and realize you have been that I now regret doing!! Now I know how Adam felt when Eve tempted him with the apple!! It all sounds good till you leave and realize you have been bamboozled!! They were not flexible with the price and when I put a reasonable amount down it went all to the warranty!! Also found a cheaper one after purchase of this one. What a scam that was!! My salesman Adam Cheryba was no help because every time it came to price or money down had to check with sales manager who I guess I should have dealt with directly but was no help as well and I don't even no his name. So when looking run and look the other way from Baglier Automotive....I wish I did!! More

Went to look at a vehicle at this business and when we arrived several pieces were stripped from vehicle. They didn't care. They looked at previous photos and said oh yeah, don't know what happened. Veh arrived several pieces were stripped from vehicle. They didn't care. They looked at previous photos and said oh yeah, don't know what happened. Vehicle was parked back near woods, Im sure someone got some nice add ons for their vehicle. Then they would not clean it up before we got there. There was still a mess of grease where their uniform rub the vehicle while stripping parts from it. It was not the vehicle advertised at all More

Rich and Elaine made the buying process easy and stress free thank you for all your help and hard work!!my wife even purchased a vehicle free thank you for all your help and hard work!!my wife even purchased a vehicle More

Been waiting 7 1/2 months for completion of my business with this half assed establishment. READ THIS REVIEW BEFORE DOING BUSINESS WITH BAGLIER! Dont believe the 5* reviews from the gitty new vehicle owner with this half assed establishment. READ THIS REVIEW BEFORE DOING BUSINESS WITH BAGLIER! Dont believe the 5* reviews from the gitty new vehicle owners who post a review on the instruction of their salesman. BBB GAVE THIS DEALERSHIP A C- grade..This establishment is horrendous. Purchased a new gmc pick up back in October 2019. Truck was in an accident a few days after purchase. Took my truck back to Baglier body shop for repairs. 7 1/2 months later my truck is still not fixed properly. Dealership had 2 chances to repair properly and failed miserably both times. Took truck to another body shop. 42 pages of photo documentation of xxxx poor work and additional damages done to my truck. Countless lies and excuses throughout my experience with this dealership. Incompetent employees who take ZERO pride in their work riddle this establishment. Poor management team and structure that enables poor work and terrible customer service. IMO is extremely unqualified people in positions they shouldn’t be in. (Looking at you body shop manager and service manager) (No GM for establishment = zero accountability for management and management teams) Many unreturned phone calls to the cowardly owner of this establishment who hides behind his employees and failed to deal with customer complaints against management and employees. Clearly enables poor work and customer service based off his actions. xxxx, I haven’t even received an apology. Alleged they would pay another body shop to repair truck properly, but couldn’t agree on a estimate amount and would always quit commutating when nearing a conclusion to this debacle. Invoked my appraisal clause with my insurance and hired a collision consultant. A settlement was reached last week to pay me to get repairs completed. Baglier alleged they would pay, but in typical poor business fashion, Baglier quits communicating again. Insurance informs me today that they will be sending me a settlement instead. Assuming since no one at this dealership has again, not returned phone calls or emails in regards to the settlement. If you’ve had body work done at this establishment, I highly urge you to take it to another body shop to get the work looked over. If you have your vehicle at this establishment, remove immediately before these guys screw you vehicle up even more. This dealership is only interested in the sale. Learn from my mistake and do your homework. To Dennis J. Baglier and employees, I find solace in the assumption that Erie will undoubtedly be revoking your DRP based off my experiences, as well as theirs in regards to getting my vehicle repaired properly. Saving hundreds if not thousands of future customers from experiencing your poor work and customer service. A substantial blow to your business. Instead of doing the right things towards your customers in a timely manner, you have made a conscious decision to bully and produce poor work. Enjoy the fruits of your labor. Karma is a xxxxx isn’t it? More

purchase experience was fine, but after my car failed they offered the worst customer service imaginable. I was willing to buy a new car again, but I had to call numerous times just to get a quote. Whe they offered the worst customer service imaginable. I was willing to buy a new car again, but I had to call numerous times just to get a quote. When I finally got it, it was horrible and every other dealer I went to offered a better deal. More

Best car purchasing experience at Baglier GMC! Working with Justin Anderson to buy a new car was the best experience I have ever had with any car salesman. Never had to sit and wait at a desk. Just Working with Justin Anderson to buy a new car was the best experience I have ever had with any car salesman. Never had to sit and wait at a desk. Justin made communication easy over the phone and texting. He found the vehicle I wanted. Great job! More

Baglier GMC was an all around great experience. At no Baglier GMC was an all around great experience. At no time, was there any pressure into buying the truck I have been looking at. The whole process we Baglier GMC was an all around great experience. At no time, was there any pressure into buying the truck I have been looking at. The whole process went effortless. Thank you Derek for outstanding customer service. More

Excellent experience. I walked into Baglier Mazda because I wanted to look at the Mazda CX-3. My Salesman, Jeff Hartzell, went above and beyond to help me find the right v I walked into Baglier Mazda because I wanted to look at the Mazda CX-3. My Salesman, Jeff Hartzell, went above and beyond to help me find the right vehicle. He spent a lot of time with me and was very patient. I was indecisive about which vehicle to choose.. They all drive like a dream but one was too small and one was too big. He was able to find the car that would most meet my requests at Baglier Buick. He gave me great advice about leasing /financing and I can’t express enough how grateful I am for dealing with Jeff. Through Jeff I worked with some other employees, Matt Keene, Mark Keene and Adam Cheryba. They were all pleasant and helpful. I’ve had 8 brand new cars and this was my best buying experience...ever. Buy Baglier! More

Great experience! We entered the dealership with a vehicle in mind. After test drives and with help from our salesman we found a vehicle that much better suited our ne We entered the dealership with a vehicle in mind. After test drives and with help from our salesman we found a vehicle that much better suited our needs and budget. Thanks to Mark and everyone who stayed late to help us with our purchase. Was a great experience and couldn’t be happier with our new vehicle. More