Bachrodt Baraboo Motors - Service Center

Great Service Experience Accommodating on the phone to work around my schedule. Staff greeted me as I entered the service department. Were very aware of my needs and offered Accommodating on the phone to work around my schedule. Staff greeted me as I entered the service department. Were very aware of my needs and offered extended service contract without being pushy at all. Assumed nothing and extremely courteous! Convenient and comfortable waiting area. It will be a pleasure to go back. More

Always on Time The Service Center seems to run seamlessly. Appointments are available within a day or two after calling. They start working on my car the moment I ar The Service Center seems to run seamlessly. Appointments are available within a day or two after calling. They start working on my car the moment I arrive. If they estimate a two-hour wait, my car is ready in two hours. Other times they have provided a loaner car so I can go shopping. If there are any issues while working on my car, the mechanic comes out and explains the situation to me. Cost estimates are spot-on ~ no surprises. I'm very happy with the Service Center and the customer service the ladies behind the desk provide. More

Excellent service I made an appointment for service on Friday, to come in the following Monday. I received a call after 8 asking if I had forgotten. I called back at 9: I made an appointment for service on Friday, to come in the following Monday. I received a call after 8 asking if I had forgotten. I called back at 9:10 to say I had indeed forgotten. They did not berate me, but said they could come by and pick up my car in order to do the repairs right away. I was surprised and very pleased. They picked up the car, fixed it and returned it before I was done with work. No extra charge. What a great service department. More

The most helpful employees- above and beyond call of duty! I went for service on a more emergent basis. Mariah (and Stephanie) in service could not have been more helpful and more importantly, more kind. I f I went for service on a more emergent basis. Mariah (and Stephanie) in service could not have been more helpful and more importantly, more kind. I followed up with a phone call to the manager, Samantha, and simply cannot be more impressed with the kind of people they have at this dealership. This is my first visit to Baraboo Motors Group and while they are located a little further from where I live-- I will most definitely return to this dealership in the future. More

enjoyable and helpful Service at Baraboo Motors is far above excellent ,always friendly and very helpful. Samantha and Mariah have always solved any problems we have had. Service at Baraboo Motors is far above excellent ,always friendly and very helpful. Samantha and Mariah have always solved any problems we have had. Excellent service department. More

excellent service I just had some recall work done on my 2014 Ram. Just my luck a blizzard hit when they were fixing my truck BUT Baraboo Motors Service Dept. Saw to it I just had some recall work done on my 2014 Ram. Just my luck a blizzard hit when they were fixing my truck BUT Baraboo Motors Service Dept. Saw to it that I had a loaner car so I could get to work. I had another issue.with my drive train. They had both of these issues taken care of in a couple of hours. I still need to bring my truck in for the drive train thing but they told me that it wasn't anything to really worry about. I'm pleased with my interaction with the Baraboo Motors Service Center. P.S. I didn't get caught in the storm. More

Great experience! Friendly, efficient, cost effective. Staff is friendly and welcoming, highly competent and respectful of my time. Highly recommend Mariah and Samant Friendly, efficient, cost effective. Staff is friendly and welcoming, highly competent and respectful of my time. Highly recommend Mariah and Samantha as I know they will take good care of you. More

Fantastic I have to admit and will shout it to the world that my experience here was the best. From the start of the purchase they did everything right to make I have to admit and will shout it to the world that my experience here was the best. From the start of the purchase they did everything right to make me feel comfortable about my choice. Unfortunately there was a mecanical problem just a few days later but they went above and beyond to resolve the issue. Their service manager (Samantha) in my opinion deserves high honors for her customer service and satisfaction. I'll say it again...everyone I dealt with at Baraboo Motors went above and beyond to make this a pleasurable experience. Thank you More

Great service. I dropped off my vehicle for a recall appointment and staff were very friendly, prompt, and appeared competent. My vehicle was done ahead of schedule I dropped off my vehicle for a recall appointment and staff were very friendly, prompt, and appeared competent. My vehicle was done ahead of schedule and I was kept informed (by phone) regarding when my vehicle would be completed and so forth. I would recommend Baraboo Motors Group as well as return to them for service in the future. Also, the facility appeared clean, well maintained, and inviting. More

Hang Up Do you realize Sam hung up on me and I have nothing favorable to say about your customer service? I would strongly consider alternative seevice option Do you realize Sam hung up on me and I have nothing favorable to say about your customer service? I would strongly consider alternative seevice options. More