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105 Reviews of Bachrodt Baraboo Motors - Service Center
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May 01, 2017
Wow! Another great experience! Went in for my first oil change on my 2017 Chrysler 200! Service members were so sincere,caring and friendly. I enjoy talking so I may have talked the Went in for my first oil change on my 2017 Chrysler 200! Service members were so sincere,caring and friendly. I enjoy talking so I may have talked their ears off. Only minor issue was with driver side door trim coming off, I alerted them of this and they in fact fixed it! It looks great now! Hey things happen that's why we have bumper to bumper! The wait time was astonishingly fast and very little. Enjoyed the tiny comfortable lounge, coffee was good and the doughnuts too! I will continue my services with Baraboo Motors Group. I will never buy another vehicle else where. I'm a loyal customer for life, looking forward to the years of service together! Thank Baraboo Motors! The service advisor Samantha and Patrick were awesome! Very friendly and very caring! More
by Jeffrey Lloyd Horstman
Employees Worked With
Rick Frey, Samantha F
February 09, 2017
Dripping fluids Best service again!! I was treated like I bought my truck from them. I can't believe how the service dept goes the extra mile on making sure your day Best service again!! I was treated like I bought my truck from them. I can't believe how the service dept goes the extra mile on making sure your day is better. More
by pendleton197268
Verified CustomerFebruary 04, 2017
typical 5,000 mile maintenance As long at there is a Dodger dealer this close to where I live, and as long as their service department keeps treating me fairy and keeps meeting my n As long at there is a Dodger dealer this close to where I live, and as long as their service department keeps treating me fairy and keeps meeting my needs, I will continue to purchase Dodge's. I have even gone to using a Dodge rewards credit card. Thank you for treating me with professional curtesy. More
by LARRY.BROWN
Employees Worked With
Samantha F, Mariah Gooding
February 01, 2017
Professional Staff is always helpful and professional. Keep you informed and up to date on how your service on your vehicle is coming along.Staff is always friendl Staff is always helpful and professional. Keep you informed and up to date on how your service on your vehicle is coming along.Staff is always friendly as well. More
by glebo1958
Employees Worked With
Samantha F, Hunter Johnson, Richard Beyer
January 30, 2017
After the sale coverage The service department went above and beyond in assisting with the warranty repair of my recently purchased used vehicle by arranging the repair with The service department went above and beyond in assisting with the warranty repair of my recently purchased used vehicle by arranging the repair with a warranty facility and constant updates on the repairs and providing me a loaner vechile while mine was being repaired all at no cost to me. The service department showed true service after the sale More
by SMDERRA
Employees Worked With
Samantha F, Mariah Gooding
January 20, 2017
Excellent and highly satisfied Best service and friendliest staff. Highly satisfied and am glad to have my keep serviced here. Sam is an outstanding individual and is most certa Best service and friendliest staff. Highly satisfied and am glad to have my keep serviced here. Sam is an outstanding individual and is most certainly a key employee. JK More
by joekobel
Employees Worked With
Samantha F
January 11, 2017
Speachless! I had started going to Baraboo motors just a few months ago and I have had nothing about outstanding service the whole relationship with them. Their p I had started going to Baraboo motors just a few months ago and I have had nothing about outstanding service the whole relationship with them. Their performance and customer service never lacks or falls short. They are there for you at the drop of a hat and helpful in every way possible. Their prices are so reasonable and they make you just want to keep going back I will never go to another dealership again! Thank you Baraboo Motors for everything and I absolutely cannot wait for any future visits! More
by WOTRINGKENDRA
Employees Worked With
Other Employees :
Rick Schwandt, Samantha F, Mariah Gooding, Cole Parchem, Bob Hanson
December 31, 2016
Thank You! The service I received before the holidays was excellent! So thankful to have such a great and friendly dealership in the area. The people in the serv The service I received before the holidays was excellent! So thankful to have such a great and friendly dealership in the area. The people in the service reception area were so friendly and helpful! More
by L
Employees Worked With
Another emlpoyee helped me as well, but I don't remember her name. , Mariah Gooding
December 30, 2016
Awful!! I bought a 2016 Jeep Cherokee May 2016, and its been nothing but trouble for me. I bought it because it looks nice and I definitely wanted the winter I bought a 2016 Jeep Cherokee May 2016, and its been nothing but trouble for me. I bought it because it looks nice and I definitely wanted the winter package (remote start,heated seats & steering wheel) for winter. Five months later I had to replace a rotor and brake pads and now my engine light is on and that means my remote start wont work. When I had my breaks done I wasn't able to get a loaner car and for only having the car for a few months I think they should have offered me one. Also, the service department hours are ridiculous! Now, December, eight months later I have to take it in for my engine light an remote start. I called them the day my engine light went on and they told me I would have to wait a week before the can get my car in. So, I have vacation this week and thought I would just stop in and ask them if I could get a loaner car because, I didn't want to drive around with my light on and they said "no they don't have one available". Now, its freezing out and I cant even use my remote start that I am paying for. Yeah, I am very upset!! On top of all that the ladies in the service department don't care and have attitudes. I'm sorry I work with people all day every day and our business we do whatever we can to make people happy. We stay late, open earlier, squeeze them in, give gifts or whatever just to make sure they know we care. Baraboo motors has been careless the entire time!! They have all those cars on the lot they can spare one they let people take them home over night/weekend and the employees get to take them. So, why can't they make a customer happy and spare one? If they would've just did that, that would've showed me they cared at least a little, but they couldn't even do that. NEVER will I recommend this place and Never will I buy a car from them again! More
by Unhappy customer!
Employees Worked With
Mike sold me the car but hes not on here and I'm not sure of the ladies name the I spoke to in the service department.
December 21, 2016
Very good Service Came in for a new tire and with no advance appointment they got me in and changed two tires, I was out in under 30 minutes. Very nice people to do bus Came in for a new tire and with no advance appointment they got me in and changed two tires, I was out in under 30 minutes. Very nice people to do business and close to home. Recommend everyone to do your business here! More
by HUBCHEMICAL
