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Bachman Volkswagen

Louisville, KY

4.8
199 Reviews

9652 Bluegrass Parkway

Louisville, KY

40299

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Showing 199 reviews

February 24, 2018

Bought a car today. Charlie Ogle is the best salesman. This is our third VW that Charlie has sold us and we will definitely be back. It’s always a great experience. More

by Sherryajohnson2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Ogle
Feb 26, 2018 -

Bachman Volkswagen responded

Thanks for the awesome review! Charlie is a great member of our team and always makes our customers feel right at home. We are so glad to hear we were able to find the perfect VW for you. Enjoy the new ride and please let us know if we can do anything more. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

February 16, 2018

Easy transaction My 5th / 6th car from bachman.. always a good experience. I like a lack of surprises. Will be back again in the future. Thanks again More

by steve martiny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Art higgs, Tom Kennedy
Feb 19, 2018 -

Bachman Volkswagen responded

Hi Steve! So glad to hear you had a great experience. We hope you enjoy the new ride and please let us know if we can do anything more in the future. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

February 02, 2018

2 for the Money! Bachman has been able to get me into two affordable vehicles in only 10 months! the deals here are just as awesome as their staff! I highly recommend More

by Myrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Hutchings, Austin Bowling, Tom Kennedy
Feb 05, 2018 -

Bachman Volkswagen responded

Hi! So glad we were able to get you in a car just for you! Enjoy the new ride and please let us know if we can do anything else! Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

January 19, 2018

New Jetta I called ahead to Bachman Volkswagon and told them what I was looking for. I received a call back in a timely manor from Austin. He went through the o More

by HappyCamper
Friendliness
Recommend Dealer
Yes
Employees Worked With
Austin Bowling
Jan 22, 2018 -

Bachman Volkswagen responded

Thank you for the awesome review! Glad to hear you had a great experience with Austin and our team. Enjoy the new ride and let us know if there is anything more we can do. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

December 06, 2017

Great deals are to be had. Pleasant experience. Excellent and friendly staff. Drew and Byron both are top notch. I would definitely recommend working with either of them. You will not regret it! More

by Car Sense
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Redmond, Byron Sims
Dec 06, 2017 -

Bachman Volkswagen responded

Thanks so much for the review. We are glad you enjoyed your experience with our team. If there is anything we can do in the future, please let us know. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

November 24, 2017

Great Experience Carter, my salesman, was professional and courteous. Josh, in financing as well. In and out in 2 hours. I believe I got a very fair deal, where bo More

by ric3333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh, Carter Hancock
Nov 27, 2017 -

Bachman Volkswagen responded

Thanks for leaving us a review! I'm glad to hear that you had a great time working with Carter and Josh! We try to make car buying as painless as we can, and with team members like them, we find that's usually the case. I hope you enjoy your new ride and if there's ever anything we can do to help out with in the future, don't hesitate to contact us. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

October 11, 2017

Good service with a Value Good service with a good value for the used vehicle I purchased. Spent almost 4 hrs at the dealership with this purchase. Prehaps time could have been More

by Gj66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Wilson
Oct 18, 2017 -

Bachman Volkswagen responded

Thanks for leaving us a review! I'm glad to hear you had a nice time working with Larry purchasing a vehicle from us. He's a hard working member of the team and does whatever he can for our valued customers. Please don't hesitate to contact us if there's anything we can do to help out with in the future. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

September 02, 2017

Thane Christenson HARD worker who gets it right every time. Thane Christenson worked with us on our first Passat 3 years ago with a lease, and this year we came back buying instead of leasing for our second ne More

by A happy camoer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Edgar, Brian Davidson, Jason Hutchings, Thane Christenson
Sep 05, 2017 -

Bachman Volkswagen responded

Thanks for leaving us a review! I'm glad to hear that you had a great time working with Thane on purchasing a new vehicle from us! He's a very dedicated member of our team and always works hard for our valued customers. I hope that you all enjoy the new Passat and if there's ever anything we can do to help out with in the future, don't hesitate to contact us. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

June 21, 2017

Great Experience Found a Passat on Carguru that I liked at this dealer. I contacted Alex through Bachman's website. Ended up buying a different car from them. Alex, Dr More

by Kubota57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex internet sales, Josh finance, Drew Redmond
Jun 22, 2017 -

Bachman Volkswagen responded

Thanks for leaving us a review! 900 miles is a long way to go for a vehicle! I'm glad to hear that you had a great experience working with our team on finalizing the deal and purchasing the Passat. I hope you enjoy it and if there's ever anything we can do to help out with in the future, don't hesitate to contact us. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

June 18, 2017

Great Car, Great Experience Comfortable buying experience, straightforward pricing and financing. It was a difficult decision to replaced my Saab, but Thad made the experience le More

by 502dm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thane Christenson
Jun 19, 2017 -

Bachman Volkswagen responded

Thanks for the review! While it's definitely upsetting to have to let go of an old and favorite ride, I'm so glad to hear that you had a great time working with our VW team. I hope you continue to enjoy your new vehicle just as much as the Saab and if there's ever anything you might need, don't hesitate to contact us. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

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