Back

Bachman Volkswagen

Louisville, KY

4.8
199 Reviews

9652 Bluegrass Parkway

Louisville, KY

40299

Directions

By Type

Showing 199 reviews

September 29, 2019

Great Drew Redmond helped me with getting a new car and was absolutely great! Drew was very knowledgeable and patient with me during the whole process. More

by Rachel T.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Redmond
Sep 30, 2019 -

Bachman Volkswagen responded

Rachel, thank you for taking the time to leave us a review. We greatly appreciate your 5 star rating. I am happy to hear that Drew took such good care of you. If there is anything else we can do for you, feel free to reach out to me directly. Sincerely, Henry Allen - General Sales Manager - henrya@bachmanautogroup.com

August 09, 2019

New car purchase I have had a wonderful experience at Bachman Volkswagen. Drew was very helpful, knowledgeable and I am thrilled with my new car VW Tiguan purchase. More

by Mittens20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Talreja
Aug 15, 2019 -

Bachman Volkswagen responded

Thank you for taking the time to leave us a review. We greatly value your 5 Star Rating. I am happy to hear that you had such a good experience with Drew. If there is anything else we can do for you, please do not hesitate to ask. Enjoy your new Tiguan! Sincerely, Henry Allen - General Sales Manager - henrya@bachmanautogroup.com

August 07, 2019

Very helpful - no pressure! Great experience with Bachman VW! Very helpful and accommodating staff. Jesse helped me find the exact car I was looking for and it was priced right. More

by Natalie C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Smith
Aug 15, 2019 -

Bachman Volkswagen responded

Natalie, thank you for taking the time to leave us a review. We greatly value your 5 Star Rating. I am happy to hear that Jesse was able to find you what you were looking for. If you need anything else from us, please do not hesitate to ask. Sincerely, Henry Allen - General Sales Manager - henrya@bachmanautogroup.com

August 03, 2019

Honest and welcoming As a Hispanic in USA I have had many experiences where I have been treated differently. People at Bachman, specially our sales person, Drew made me f More

by Dojeda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Edgar, Drew Talreja
Aug 06, 2019 -

Bachman Volkswagen responded

Thanks for leaving us a review! Glad to hear you had a such a great experience with our team. If there is anything else we can do for you, please let us know. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

July 26, 2019

They changed us 364.00$ to tighten intake manifold bolts. We went in because the car wouldn't start sometimes. They said they fixed it and charged us 415.60. A week later and it is not starting every time More

by VWreview
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Talked with Jennifer, Roy Will, Keith Meredith, Paul Andersen
Jul 29, 2019 -

Bachman Volkswagen responded

Thank you for bringing this to our attention. I have forwarded your information and review over to our managers. If there are any additional concerns, please let us know. Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

July 10, 2019

Job well done! Bachman’s customer service really is excellent! They always do a great job and I appreciate them. Roy really stepped up in taking care of me. More

by aharvie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Will, Byron Sims, Paul Andersen
June 25, 2019

Excellent sales experience I recently purchased a Jeep Cherokee through Bachman VW in Louisville, KY. My sales representative was Byron Sims who was a pleasure to work with. The More

by Layman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron Sims
June 23, 2019

Very Pleased! We have purchased our second VW from Les Hudson, Les had always been helpful to take the time to help us find what we are looking for. Keith Meredith More

by VWfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Les Hudson, Keith Meredith
May 31, 2019

Second To None!! Our THIRD purchase from Bachman VW and our SECOND with Byron. Byron found us the Atlas we wanted and had it delivered promptly the same week. As alw More

by WolfpackF4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Wilson, Byron Sims
Jun 06, 2019 -

Bachman Volkswagen responded

Thanks for leaving us a review! Glad to hear you had a such a great experience with our team. If there is anything else we can do for you, please let us know. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

April 23, 2019

A painless experience We were helped to a new car by sales representative Shawn, who was very honest, very helpful, and very knowledgeable of the products. Giving us specs More

by Gabbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Ramsey
Apr 24, 2019 -

Bachman Volkswagen responded

Thanks for leaving us a review! Glad to hear you had a such a great experience with our team. If there is anything else we can do for you, please let us know. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

...
5
...