Bachman Volkswagen

Easy trade Traded my Subaru for a VW Jetta and the whole experience went smoothly. Thanks to James Thomas, Christian Tolentino and the finance guys. The only dow Traded my Subaru for a VW Jetta and the whole experience went smoothly. Thanks to James Thomas, Christian Tolentino and the finance guys. The only down side was that the car was dirty. Even after I pointed out the filthy headliner above the drivers door and on the drivers side of the upper console, it still was not clean when I drove off the lot. Cleaned it myself when I got home. Not a huge deal, but when you buy a car it should st least be clean. Overall a great place to buy a car. More

Great Experience! We bought a 2013 VW Beetle. This was our first purchase at Bachman. Thane Christenson was great to deal with and very helpful. Would buy from again. We bought a 2013 VW Beetle. This was our first purchase at Bachman. Thane Christenson was great to deal with and very helpful. Would buy from again. More

Recent visit at Bachman Auto Group Today I brought my 2001 Jetter VW into Bachman Auto Group for work that needed to be done.. I met Kevin Turner for the first time today.... He turned Today I brought my 2001 Jetter VW into Bachman Auto Group for work that needed to be done.. I met Kevin Turner for the first time today.... He turned what could have been a negative experience into a very positive one.. He is the "best".. He is a major asset to Bachman Auto Group and definitely to VW of America... He was caring and very patient,,,I am hearing impaired and he took the time to explain everything to me.. I wouldn't dream of going anywhere other than Bachman Auto Group Louisville, Ky 40299 I moved here 8 years ago from New York and have only brought my car to Bachman.. Thank you, Kevin Turner More

Drew Resmond and Bachman VW are the best! !! UPDATE !! Since my first time at Bachman and working with Drew I have been back to purchase my wife a 2016 Passat, and today we put in an order !! UPDATE !! Since my first time at Bachman and working with Drew I have been back to purchase my wife a 2016 Passat, and today we put in an order for my 2013 Jetta TDI replacement. With VW's recall of all TDIs, I was worried about making sure I had a car ready to goatee my buyback. I talked to Drew and he had me come in to figure out what I'd be happy with. I ended up placing an order for a 2017 GTI, should be here in a couple of months. Needless to say, I still feel the same about Bachman VW and Drew Redmond. I will continue to do all of my car buying business through Drew, he understands what buying a car should be like. If you buy a VW anywhere in Louisville I feel sorry for you. The best car buying experience I have had. I came across a good deal they had listed on a 2013 Jetta TDI and decided to go check it out. They were open and upfront about everything throughout the whole process. Drew, our salesman, was young and personable. He seemed to genuinely want what was best for us, not just another commission in the book. He was patient with us and our kids, 6 and 3, and did everything he could to work with our schedule. They allowed our kids to play in Herbie, the highlight of their day. I highly recommend checking out Bachman VW for your next vehicle, and talk to Drew Redmond when you get there. He went the extra step to call a week later and check on us and the car, and has earned my future business. More

Exceeded our Expectations Once Again This is our 4th purchase/lease with the Bachman Group, and once again they were able to help us find our perfect car at the right price. Drew delivere This is our 4th purchase/lease with the Bachman Group, and once again they were able to help us find our perfect car at the right price. Drew delivered excellent customer service, made the process fun and easy, and went above and beyond to get us the best deal available. Bachman and Drew continue to earn our loyalty, and we highly recommend their services. More

Service with a thumbs up! I was looking at used Jettas online and came into the store to possibly purchase one. I brought my grandpa, who is hard to impress, and he raced about I was looking at used Jettas online and came into the store to possibly purchase one. I brought my grandpa, who is hard to impress, and he raced about the customer service and friendliness of Drew the entire way home. I ended up staying late to make a decision and purchased a new car instead of used because it was more bang for my buck! More

Great experience Amazing helpful associates. I felt like I left there having made the right choice. No pressure and they are in it for your best interest. Amazing helpful associates. I felt like I left there having made the right choice. No pressure and they are in it for your best interest. More

Wonderful service Recently I had a tire issue and had went back to the tire company I purchased from ( a very well known tire store) who believe it or not.. Couldn't fi Recently I had a tire issue and had went back to the tire company I purchased from ( a very well known tire store) who believe it or not.. Couldn't find the slow leak.. I had a good friend who recommended Bachman Volkswagon and I took their advice! I was treated like family from the first call to getting promptly in.. They found that I had a nail inside the wall of the tire within a short time.. I knew I was going to need new tires soon, so went ahead and got all 4 done.. I was so impressed with their prompt professional service, I'd gladly recommend my family and friends to them with no hesitation! More

Talk to Drew First I can't say enough about Drew. We have purchased 4 vehicles from Drew over the past couple years. He is a straight-shooter, fair and his integrity i I can't say enough about Drew. We have purchased 4 vehicles from Drew over the past couple years. He is a straight-shooter, fair and his integrity is impeccable. Thanks Drew! More