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Bachman Volkswagen
Louisville, KY
199 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 199 reviews
February 03, 2017
Always great aervice This is my second car purchase through Bachman. The sales team is extremely enthusiastic to help. I dealt with Austin Bowling, who was very attentive This is my second car purchase through Bachman. The sales team is extremely enthusiastic to help. I dealt with Austin Bowling, who was very attentive to the specific features I wanted in a vehicle, both times. Never pushy, just wants you to own the car you want. The loan department is expediant but still thorough. Overall great experience both times. I will definitely continue my car purchasing through Bachman. More
by ErikaMGreen
Employees Worked With
Austin Bowling
February 01, 2017
Excellent experience I've purchased 2 cars from Bachman VW and have had great experiences each time. Charlie is very friendly, and it was not a typical sales experience. E I've purchased 2 cars from Bachman VW and have had great experiences each time. Charlie is very friendly, and it was not a typical sales experience. Everyone at Bachman made us feel comfortable which made the car buying experience enjoyable. Highly recommended! More
by Mattk03
Employees Worked With
Charles Ogle
January 31, 2017
Great experience! This weekend I leased my first car and they made it such an easy process! Every concern and interest was addressed and Austin found me the perfect car This weekend I leased my first car and they made it such an easy process! Every concern and interest was addressed and Austin found me the perfect car! They were super organized and made the paperwork process a breeze. Really impressed!! Definitely recommend :) More
by Heather
Employees Worked With
Austin Bowling
January 30, 2017
Could not have gone better I went in looking for a vehicle to replace my failing car. After a few test drives I found the perfect replacement. Thane was an amazing help in this I went in looking for a vehicle to replace my failing car. After a few test drives I found the perfect replacement. Thane was an amazing help in this process. He was very patient and directed me to several models that fit my criteria. I would highly recommend Bauchman and specifically Thane as a salesman. He works out of the Volkswagen side but help me to find a Honda that I love. More
by Redbeard
Employees Worked With
Thane Christenson
January 25, 2017
Great Customer Service Roy was great to work with and made sure we got the job done. Roy inherited me during the middle of my diagnostics and was able to set up the repair Roy was great to work with and made sure we got the job done. Roy inherited me during the middle of my diagnostics and was able to set up the repair and get it done. More
by Mcarr
Employees Worked With
Roy Will
January 23, 2017
Customer service We bought two vehicles for each of our sons. John was great!!! He spent time with both kids and explained all the features in the Jetta and golf. He We bought two vehicles for each of our sons. John was great!!! He spent time with both kids and explained all the features in the Jetta and golf. He allowed them time for test drives. He was very patient, friendly and efficient in getting all the paperwork completed for the sale, especially with two vehicles at once. I would buy another vehicle from John. More
by Opusland
Employees Worked With
Josh-from finance , John Vanderhoff
January 20, 2017
Second to none! Our second purchase from Bachman VW in 5 years! As always, their customer service is second to none. Byron helped us purchase a 2017 Passat and he i Our second purchase from Bachman VW in 5 years! As always, their customer service is second to none. Byron helped us purchase a 2017 Passat and he is passionate about his work and about customer service - I cannot recommend him highly enough. Between two car purchases and 5+ years of taking my car to Bachman for service, there isn't another dealership I want to do business with. More
by WolfpackF4
Employees Worked With
Byron Sims
December 31, 2016
Terrific experience The dealership has a terrific staff of knowledgeable sales professionals. They were fun to work with and they made our purchase easy. We could not b The dealership has a terrific staff of knowledgeable sales professionals. They were fun to work with and they made our purchase easy. We could not be happier. More
by Carl
Employees Worked With
Justin, Les Hudson
December 30, 2016
John Vanderhoff sold me a winner I came in looking for a slightly used car. John helped me find exactly what I was looking for. He was honest from the start and helped us work a deal I came in looking for a slightly used car. John helped me find exactly what I was looking for. He was honest from the start and helped us work a deal beneficial for both parties. It was my first time buying a vehicle and John was very helpful and showed my all the bells and whistles the vehicle had after I bought. I'd recommend Bachman to anyone looking to buy a car. More
by Jnorthcutt93
Employees Worked With
A younger manager helped us out as well., John Vanderhoff
December 20, 2016
Extremely helpful and courteous people! Buying a car can be challenging and unnerving. My salesman, Christian Tolentino, was very knowledgeable and he assisted me with an extremely pleasant Buying a car can be challenging and unnerving. My salesman, Christian Tolentino, was very knowledgeable and he assisted me with an extremely pleasant demeanor. I would highly recommend him to anyone wanting to purchase a car from Bachman VW. My new car is fabulous and the cost was reasonable. More
by MeganM
Employees Worked With
Christian Tolentino
