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Bachman Volkswagen
Louisville, KY
199 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 199 reviews
August 19, 2024
When it was time to purchase a car for my oldest daughter, a few years ago, I reached out to Carter Hancock at Bachman Auto Group and he could not have been more accommodating to my needs and my sc daughter, a few years ago, I reached out to Carter Hancock at Bachman Auto Group and he could not have been more accommodating to my needs and my schedule. Fast forward to my youngest daughter - I mentioned that I would be in the market for another vehicle and, before I had time to pick up the phone and call Carter, he remembered my daughter's birthday and reached out to me! We ended up purchasing, not just a car for Delilah, but I new (to me) vehicle for me, as well! That is three (3) cars from Carter and not a drop of buyer's remorse. If you are in the market for a new or pre-owned vehicle, you will not find a more knowledgeable person than Carter. More
by Barical
Employees Worked With
Carter Hancock
April 01, 2024
Buying my GTI from Bachman Volkswagen was as simple and straightforward as I could have hoped for. Jake Allgeier was extremely helpful and transparent in answering all my questions. Jake went above and bey straightforward as I could have hoped for. Jake Allgeier was extremely helpful and transparent in answering all my questions. Jake went above and beyond to provide a positive hassle-free experience. Compared to other dealerships I've bought cars from, it's clear that Bachman Volkswagen takes pride in their customer service. I will definitely be back to purchase another car from Jake when the time comes. More
by Marco U
Employees Worked With
Jacob Allgeier
March 23, 2024
Called dealership inquiring about a K5 spoke with Josh who confirmed car was still available and answered all my questions. Set up for me to meet with a Jake that afternoon. Jake did a great job, went ou who confirmed car was still available and answered all my questions. Set up for me to meet with a Jake that afternoon. Jake did a great job, went out of his way to make sure car was clean and detailed. Jake was very Personable. More
by Paul
Employees Worked With
Josh Edgar, Jacob Allgeier
January 16, 2024
I came in with an interest in a specific car. It was in perfect condition, so the test ride was brief. There was not much wiggle room on the price, and there were a couple processing fees that se It was in perfect condition, so the test ride was brief. There was not much wiggle room on the price, and there were a couple processing fees that seemed on the high side. Nonetheless, I walked out with the vehicle I wanted at a price that I thought was fair, but not a “great deal“. More
by Srmuld814
Employees Worked With
John Vanderhoff, Josh Edgar
September 26, 2023
Service Department highly efficient and accommodating. Service department took care of needed programming of key fob and service Service department took care of needed programming of key fob and service More
by Ky37
Employees Worked With
Paul Andersen, Scott Petitt, Derryl Edwards, Nikalous Hoffman
August 28, 2023
Excellent Experience! I made an appointment to test drive the car and someone else came in and wanted to test drive it before my appointment. Bachman said I was first in l I made an appointment to test drive the car and someone else came in and wanted to test drive it before my appointment. Bachman said I was first in line with the appointment and the other person would have to wait. Most dealerships would have sold the car out from under me, but not Bachman!! The salesman and the finance department were great to work with and got the process done quickly! I also got a "great price"! More
by Brent 40207
Employees Worked With
N/A, John Vanderhoff, Josh Edgar
August 10, 2023
Always pleasant to deal with and very helpful. Been using Bachman Volkswagen service for 21 years. Recommend them highly and also the sales team. They care about their customers. Been using Bachman Volkswagen service for 21 years. Recommend them highly and also the sales team. They care about their customers. More
by Les H
Employees Worked With
Wayne Montgomery
