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Bachman Subaru

Louisville, KY

4.2
139 Reviews

9800 Bluegrass Parkway

Louisville, KY

40299

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Showing 139 reviews

June 12, 2017

Steve Ard Subaru Forester Purchase After weeks of research, I began dealing with Sam Kennedy approximately six weeks ago. Mr. Kennedy was extremely patient and not pushy. He answered More

by Steve Ard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Kennedy, Bill Rosenbarger
Jun 13, 2017 -

Bachman Subaru responded

Thanks for leaving us a review Steve! I'm so glad to hear that you had a great experience with both of our team members! Sam and Bill are integral parts of both their teams and put forth what we want for our valued customers. I hope that your wife enjoys her new Forester and if there's ever anything you all might need, don't hesitate to contact us. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

June 11, 2017

My subaru My Subaru dealer was very helpful. Wayne was very attentive to our needs and went above and beyond with making sure we got what we asked for. He even More

by Ladybug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Acree
Jun 12, 2017 -

Bachman Subaru responded

Thanks for leaving us a review! I'm glad to hear that you had a great time working with Wayne on getting yourself a new Outback! He's a great addition to our team and always works hard for our valued customers. I hope you continue enjoying your Outback and if there's ever anything we can do to help out with in the future, don't hesitate to contact us. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

May 20, 2017

I am a Subaru girl! Decided to trade my 2012 Outback for a new Outback. This will be my retirement vehicle. Love my new one and I loved my old one. Wayne Acree was extre More

by subaru girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Acree
May 22, 2017 -

Bachman Subaru responded

Thanks for leaving us a review! I'm so glad to hear that you had a great time working with Wayne on getting yourself into a new Outback! What a great retirement present! I hope you enjoy both the Outback and your well-deserved free time! If there's anything we can do to help out with in the future, don't hesitate to contact us. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

April 28, 2017

Lovin' my Outback! On 4/17/17 I saw online a Subaru Outback(Icalled it my Retirement vehicle) and it was calling my name. My husband and I have worked with Debra Watson More

by Traci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debra Watson
May 01, 2017 -

Bachman Subaru responded

Thanks for leaving us a great review Traci! I'm so glad to hear that you have continuously had great experiences working with Debbie on getting yourself into an Outback! She's a great addition to our team and always works hard to get a great deal for our valued customers. I hope you continue enjoying your purchase and if there's ever anything we can do to help out with in the future, don't hesitate to contact us. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

April 18, 2017

Recent purchase Just wanted to thank Ken Sutton for the attention and service I received during my recent purchase. His information was helpful and complete which e More

by Ns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Sutton
Apr 19, 2017 -

Bachman Subaru responded

Thanks for leaving us a review! I'm so glad to hear that you had a great time working with Ken on getting a new Subaru! He's a wonderful addition to our team and always works hard to get our valued customers a great deal. I hope you enjoy your new Subaru and if there's anything we can do to help with in the future, don't hesitate to contact us. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

April 11, 2017

Great experience Thank you Bill Rosenbarger for a wonderful experience purchasing our car. I appreciate the "no pressure" friendly approach to answer questions and pro More

by Jt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Rosenbarger
Apr 12, 2017 -

Bachman Subaru responded

Thanks for leaving us a review JT! I'm glad to hear that you had a great experience working with Bill! What a turn of events your day took! From getting service to getting a new Outback. I hope you enjoy it and if there's anything we can do to help out with in the future, don't hesitate to contact us. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

March 20, 2017

Wonderful experience ! I had the pleasure of working with Tony Crespo as my salesman and their Finance Director, Brian. There was never a moment where I didn't feel like the More

by kayrick11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bayers, Tony Crespo
Mar 20, 2017 -

Bachman Subaru responded

Thanks for leaving us a review! I'm so glad that this was your experience, because this is the experience that we want to provide everyone that walks through our doors. I'm so glad that you left the dealership feeling like you hadn't been pressured to buy and I hope you enjoy your new vehicle! If there's anything we can do to help out in the future, don't hesitate to contact us. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

March 18, 2017

Thank you to Debbie Watson My wife and I enjoyed working with Debbie Watson in purchasing our 2015 Honda CR-V. She is very personable, friendly, and not high pressure. Debbie More

by klindsay2100
Friendliness
Recommend Dealer
Yes
Employees Worked With
Debra Watson
Mar 20, 2017 -

Bachman Subaru responded

Thanks for leaving us a review! I'm glad to hear that you had this type of experience working with Debbie because that's the kind of car buying process we want to give our valued customers. With team members like Debbie, we find that's usually the case and we're so happy to have them on board. I hope you enjoy your new CR-V and if there's anything we can do to help out in the future, don't hesitate to contact us. Great show by the way! Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

March 13, 2017

Awesome experience Picked up my Outback Friday--great car. Ryan delivered to my home--thanks! Bob assisted with the delivery and answered all my questions. These guys kn More

by Great call
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Hutchings and Bob Shewalter
Mar 14, 2017 -

Bachman Subaru responded

Thanks for leaving us a review! I'm glad to hear that you had a great time working with Ryan and Bob on getting your Outback. We know how hard they both work to get our valued customers into a new vehicle. I hope you enjoy your new Outback and if there's anything we can do in the future, don't hesitate to contact us. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

February 14, 2017

Terrific experience First came in on a Thursday afternoon and had my car on the following Saturday. Quick, easy, painless. Seemed like a reasonable deal for a 2010 Forest More

by Dbartlett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Crespo
Feb 15, 2017 -

Bachman Subaru responded

Thanks for the terrific review! I'm so glad to hear that you had an easy first car buying experience with Tony! At Bachman, we try to make every deal as painless as we can! I hope you enjoy your new Forester and if there's anything you might need, don't hesitate to contact us. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

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