Bachman Subaru

Tried to buy a car there. Strange and rudest experience. This is undoubtedly the shadiest business I've ever tried to do business with. Salesman wouldn't get back to me, too me up for an appointment. When i This is undoubtedly the shadiest business I've ever tried to do business with. Salesman wouldn't get back to me, too me up for an appointment. When i died to work with another salesman, the guy at the front became really rude. Asked which car I was interested in and when I told him, he told me it was sold. This is after consulting with my original salesman. At no time were they remotely polite. There were a couple other cars I was interested in but there "receptionist" didn't bother to get me author salesman. It was a very strange experience. In the end, it worked out for me as I found a better Subaru at a better price at another dealer and was able to convince a weigh or interested in a Subaru to go elsewhere. More

Buying a Crosstrek 2018 I went there to buy a Forrester and after looking at it, they asked me if I was interested in seeing a Crosstrek. I liked it because it was just as ni I went there to buy a Forrester and after looking at it, they asked me if I was interested in seeing a Crosstrek. I liked it because it was just as nice, smaller (but big enough for my needs) and less expensive. More

Great, as always! I have bought many vehicles st Bachman Auto Grouo and every transaction has been excellent. I’ll be back! My experiences have included Volkswagen, C I have bought many vehicles st Bachman Auto Grouo and every transaction has been excellent. I’ll be back! My experiences have included Volkswagen, Chevy, and Subaru. More

Totally impressive!! From start to finish we received superior customer service. Michael Angelini met our every neec extending sincere kindness and understanding. He made From start to finish we received superior customer service. Michael Angelini met our every neec extending sincere kindness and understanding. He made us feel comfortable and at ease while being thorough and detailed in answering our questions and addressing our concerns. We will return to Bachman Subaru to see Michael again when we are ready for our next car purchase. Thank you Michael!!!! More

Not interested in doing the right thing My experience with this dealership was, to say the least, less than stellar. They low balled the trade-in offer on my car because they determined the My experience with this dealership was, to say the least, less than stellar. They low balled the trade-in offer on my car because they determined there was a potential transmission issue. No discussion or offer to resolve the problem. They were right about the transmission. I found out that the transmission was under warranty and the repair was 100% covered by Subaru. This was determined because the other Louisville Subaru dealership was honest and took the time to determine the transmission issue. They offered a free ($110 value) diagnostic test. My vehicle is now being repaired and I am driving a new 2018 Subaru that I purchased from them. If Bachman had taken the time to help me I would have become their loyal customer. However, they made me feel like they didn't care if I purchased a car from them and had no interest in helping me. It's a shame. I have four sons who all drive Subaru's, and none have been purchased at Bachman Subaru. I gave them a chance to earn my business and loyalty. I will never return to Bachman again. More

Excellent Customer Service We enjoyed are new car buying experience. Ryan C. Took the time to find the exact car we were looking for. The car was prepared and the paper work co We enjoyed are new car buying experience. Ryan C. Took the time to find the exact car we were looking for. The car was prepared and the paper work completed without any issue. More

Great experience Our salesman, Tony Crespo was great and made me feel comfortable. I feel like we got a great deal and I am loving my new ride! Our salesman, Tony Crespo was great and made me feel comfortable. I feel like we got a great deal and I am loving my new ride! More

Great Car-Sales Experience with Debra Watson Had a wonderful shopping experience at Bachman Subaru. Sales manager, David Wheeler, and salesperson, Debra Watson were both professional and helpful Had a wonderful shopping experience at Bachman Subaru. Sales manager, David Wheeler, and salesperson, Debra Watson were both professional and helpful without “pressure sales tactics.” They were also gracious & professional whether we purchased from them or not. When we called to say we decided to purchase another small SUV from one of their competitors, they were still gracious. When we purchase another new SUV or refer someone, we would recommend Bachman Subaru as an option! More

Subaru crosstrek Buying a new car is alwsays a long process for us- it takes us years to decide on what we want because we keep our cars forever. Bob Shewalter of Bac Buying a new car is alwsays a long process for us- it takes us years to decide on what we want because we keep our cars forever. Bob Shewalter of Bachman Subaru is the guy to go to! He is knowledgeable and incredibly patient. WeI highly recommend him! More

Best car buying experience ever! I can't thank Ken enough for being so great to work with! The entire process was so non-stressful and easy that I will never buy from another dealersh I can't thank Ken enough for being so great to work with! The entire process was so non-stressful and easy that I will never buy from another dealership! More