Bachman Subaru
Louisville, KY
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Easy-Peasy Painless buying experience; good online screening tools; good follow-up with sales and finance at dealership. Bill is a fine representative for Bachm Painless buying experience; good online screening tools; good follow-up with sales and finance at dealership. Bill is a fine representative for Bachman. I felt comfortable during the entire transaction. More
Service review Always a pleasant experience they are quick curteous and have the knowledge to maintain my vehicle in top condition The sales staff is awesome as well Always a pleasant experience they are quick curteous and have the knowledge to maintain my vehicle in top condition The sales staff is awesome as well as the service I’m driving Subie number 5! More
Subaru Outback purchase Fantastic selection, excellent service. I was sceptical that purchasing a car could be easy. I do believe I was wrong, everything was exceptional. No Fantastic selection, excellent service. I was sceptical that purchasing a car could be easy. I do believe I was wrong, everything was exceptional. No need to worry about any scams or poor quality automobiles. I will be back to purchase another car. More
Auto Purchase Ken Sutton provided us with professional service and an enjoyable experience. I Was very pleased with the entire process of my purchase. I will defin Ken Sutton provided us with professional service and an enjoyable experience. I Was very pleased with the entire process of my purchase. I will definitely recommend Bachman to my family and friends. More
Great experience! Mr. Bill Rosenbarger was excellent. He took the time to answer all questions without pressure or nonsense. He would investigate to find answers if he Mr. Bill Rosenbarger was excellent. He took the time to answer all questions without pressure or nonsense. He would investigate to find answers if he didn't have them and always felt at ease. More
New Car Purchase It was one of the best new car purchasing experiences I have had. The salesman was knowledgeable and interested in our needs and wants. We had an id It was one of the best new car purchasing experiences I have had. The salesman was knowledgeable and interested in our needs and wants. We had an idea of the cost of the new car and his price was close to that. It was a very quick, neat and tidy transaction. More
Awesome Not your normal car salesman, Debbie listened to what I wanted and also showed me other options that I would like. I ended up with a new crosstrek and Not your normal car salesman, Debbie listened to what I wanted and also showed me other options that I would like. I ended up with a new crosstrek and love it! More
Awesome buying experience. This sale was effortless and was a pleasure to work with Nancy. Everything went better than expected. I will certainly recommend this dealership and w This sale was effortless and was a pleasure to work with Nancy. Everything went better than expected. I will certainly recommend this dealership and when the time comes to buy again myself expect to see me. More
Great service center but NOT sales We took our Outback here for all servicing and oil changes and really liked them for that, but their sales dept. is another story. We found their sale We took our Outback here for all servicing and oil changes and really liked them for that, but their sales dept. is another story. We found their sales team to be on responsive and not listening to what we wanted and needed. We were ready to spend a lot of money there but there were so many red flags with the sales operation week decided against buying from them. They don’t participate in the Subaru’s Guaranteed Trade-in Program, which is a big part of Subaru’s appeal. But the sales team we spoke with said that’s between us and Subaru and it was just a useless piece of paper to them and they “wish Subaru didn’t issue those certificates.” It made us second guess buying another Subaru but another local dealer assured us they honored the program. More
Tried to buy a car there. Strange and rudest experience. This is undoubtedly the shadiest business I've ever tried to do business with. Salesman wouldn't get back to me, too me up for an appointment. When i This is undoubtedly the shadiest business I've ever tried to do business with. Salesman wouldn't get back to me, too me up for an appointment. When i died to work with another salesman, the guy at the front became really rude. Asked which car I was interested in and when I told him, he told me it was sold. This is after consulting with my original salesman. At no time were they remotely polite. There were a couple other cars I was interested in but there "receptionist" didn't bother to get me author salesman. It was a very strange experience. In the end, it worked out for me as I found a better Subaru at a better price at another dealer and was able to convince a weigh or interested in a Subaru to go elsewhere. More