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Bachman Subaru

Louisville, KY

4.2
139 Reviews

9800 Bluegrass Parkway

Louisville, KY

40299

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Showing 139 reviews

June 04, 2013

06/004/2013 When purchasing a car, a buyer should feel 06/004/2013 When purchasing a car, a buyer should feel like they are getting accurate information about the product along with best price available. More

by lrs525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren House
June 03, 2013

A couple of weeks ago I decieded my wife needed a more dependable car, the one she was driving was on it's last legs. I checked Bachman Auto Group's web site and found a couple of cars I was interested in More

by KWBowles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Sutton
Jun 04, 2013 -

Bachman Subaru responded

We appreciate your kind words, KWBowles. Ken is a valued and dedicated member of our team and his commitment to the success of our guests makes us all very proud. We are happy to hear that your time working with him was enjoyable and we are incredibly enthusiastic that you have returned to us for your second vehicle! Please continue to make Bachman Auto Group your number one choice for any auto needs. We look forward to seeing you soon, Jason Zoeller and Mark Townsley.

May 24, 2013

We were impressed with the Outback and Ken was very helpful to answer any and all questions. It was a no pressure situation. We were impressed with the entire operation/received a quality vehicle for f More

by WPHASH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Sutton / Andrew Norton , Ken Sutton
May 24, 2013 -

WPHASH responded

Great experience ---everyone friendly---Ken was very helpful and did his best to make this a positive experience--This is my second review because I just checked my review and my responses where not correct. I wanted to give Ken a great review because he did everything to get us what we wanted with very little effort on our part. Bachman Subaru and Andrew Norton made our purchasing an Outback a very pleasant experience and I wanted to rate at their best possible score. Looking forward to receiving good service in the months and years to come.

Jun 19, 2013 -

Bachman Subaru responded

Thank you for sharing your experience with us. Our team strives to provide nothing short of exceptional customer care and we are proud to hear that your time spent at Bachman Subaru was enjoyable. Ken is a valued member of our team who works hard to ensure the success of our guests and we are proud to hear that you had confidence in the process with his help! Please keep our team and Bachman Subaru in mind for any future auto needs and we look forward to seeing you again soon! Best, Jason Zoeller and Mark Townsley.

May 18, 2013

Everyone has been patient working with me through numerous emails and months of personal setbacks I had to overcome. They were great in helping me make informed decisions regarding my Subaru purchase More

by looahvul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Sutton, Grant Turner, several others, Ken Sutton
May 22, 2013 -

Bachman Subaru responded

Thank you for sharing your experience with us. One of our top priorities is to ensure as seamless a process as possible for anyone who visits our store. It is our aim to share our wealth of knowledge with our guests and to help everyone get the Subaru of their dreams! We hope that going forward you remember Bachman Subaru and that you continue to enjoy your new Impreza. We look forward to see you soon, Jason Zoeller and Mark Townsley.

December 26, 2011

My experience at Bachman VW/Subaru was nothing short of great! The facility is clean and inviting, everyone greeted me with a smile, and i felt comfortable with everyone that helped me. All three aspects More

by cshouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debra Watson, Debra Watson
December 26, 2011

I love the car that Eric ordered for me. It was exactly what I was looking for. I would recommend that anyone go to Bachman Subaru and ask for Eric McPeters. If your looking for a new or used car, he will More

by dxtrddk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric, Jim
December 19, 2011

I have been using Bachman since 2004 and have had the best overall experience of our 30 years of car purchasing history - love the staff there, always great experience regarding maintenance, and sales fo More

by Nancy Disser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric McPeters
December 19, 2011

We bought 2 Subarus in the past two years. We are thrilled with the sales and the service; I won't own anything but a Subaru; keep it up! More

by LuAnn.Weakley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim(in service) and Eric in sales, Jim Edmondson
July 12, 2011

Went to Bachman Subaru looking to buy a new Outback. Was greeted by Eric. I could ask for a better experience when buying a car! Brian Bayers helped with the finance paperwork. Great manager and knows his s More

by tlm0623
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric McPeters
July 11, 2011

Eric McPeters is one of the best sales people we've ever had. He's exceptionally knowledgable and friendly, and he does everything he can to help, without being pushy at all. We've had nothing but great exp More

by suelund
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric McPeters
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