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Bachman Subaru

Louisville, KY

4.3
140 Reviews

9800 Bluegrass Parkway

Louisville, KY

40299

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Showing 140 reviews

July 02, 2013

My wife and I recently purchased a 2014 Subaru Forester from Debbie Watson at Bachman Subaru. At first we were a little apprehensive about the whole process, having had some recent negative experiences in More

by derek_todd5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debra Watson
Jul 09, 2013 -

Bachman Subaru responded

What kind words, Derek; thank you for sharing your experience with Debbie during your visit to Bachman Subaru. Debbie is an asset to our store and without her vast knowledge and conviviality, we would definitely be missing a key component to our team! Our top priority within the Bachman Auto Group is to ensure exceptional customer care and we are proud that this was what you experienced during your purchasing process. Please remember our team going forward for any auto needs and we look forward to seeing you in the future. Enjoy your new Forester! Warm regards, Mark Townsley.

June 29, 2013

Bachman Subaru went to great lengths to make the car buying experience one that was both positive and efficient. The combination of Subaru's commitment to quality and Bachman's commitment to customer s More

by whw57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Sutton
Jul 02, 2013 -

Bachman Subaru responded

We appreciate such kind feedback, Whw57. Our Bachman Subaru team aims to ensure nothing short of an enjoyable experience that exceeds every expectation of our guests. We hope that this commitment to service and a successful process brings you back to Bachman. We look forward to seeing you in the future and thank you again for your business. Best, Mark Townsley.

June 26, 2013

Recently purchased a 2010 Outback from Debbie Watson at Bachman Subaru. Could not have been more satisfied with the entire experience. Debbie was knowledgeable, patient and a pleasure to work with. Neve More

by joebmeng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debra Watson
Jun 27, 2013 -

Bachman Subaru responded

We appreciate that you took the time to let everyone know about your good experience with Bachman Subaru! Debbie will also thank you for your compliments. As an important part of our team, she makes sure to provide a hassle-free, stress-free car buying environment that lets you make a confident decision. We are grateful for and value your recommendations. If you have any questions about your 2010 Subaru Outback, please don't hesitate to ask us. We look forward to the opportunity to meet your car buying needs again. Best, Jason Zoeller and Mark Townsley.

June 25, 2013

I was looking for a good used Honda Accord and Bachman Subaru and Chevy had several. Debbie Watson was my salesperson and she was very friendly, helpful and patient. I test drove several cars, and then More

by waynegarvey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debra Watson
Jun 27, 2013 -

Bachman Subaru responded

Thank you so much for the wonderful review of Bachman Subaru, Wayne! Debbie will be very glad to hear that she was able to provide the type of customer service experience our team strives to provide all our customers. We are dedicated to going the extra mile for all our customers. If you have any further questions or concerns, please let our team know. Best, Jason Zoeller and Mark Townsley.

June 24, 2013

For the last 13 years I have been a Volkswagen owner (A New Beetle and then a Passat). Having my mind set on my next Volkswagen, my 90 year old Dad insisted I check out Subarus before making my final decis More

by debbiej304
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Sutton
Jun 25, 2013 -

Bachman Subaru responded

Wow, what kind words. Thank you for sharing your experience with us, Debbie. At Bachman Subaru we strive to share our commitment to impeccable customer care with each of our guests and Ken truly does us proud as a member of our team. We know that the car buying process can often be an arduous experience and we are so happy to hear that you enjoyed your purchasing process with Ken’s assistance! Thank you for driving down to see us and please remember us for any future auto needs as we are always here to help. We hope that you continue to enjoy your new Outback and we look forward to seeing you again soon. Best, Jason Zoeller and Mark Townsley.

June 12, 2013

Darren was very easy to talk to. He did not rush or hassle us to purchase. It took 3 trips to see him before we decided to buy and he was very patient. Great experience. More

by stennill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren House
Jun 13, 2013 -

Bachman Subaru responded

Thank you for sharing with us, Stennill. Darren is a valued member of our team who aims to make every experience both enjoyable and efficient. We are proud to hear that you found your time with him well spent and that you found a vehicle to best suit your needs. Please remember Bachman Subaru for any future automotive needs and we look forward to seeing you again! Best, Mark Townsley and Jason Zoeller.

June 10, 2013

I was a little nervous and overwhelmed with the whole new car buying process, and Darren simply made it easier. I visited many other dealerships and got this slimy feel from everyone trying to sell me a car, More

by kommormb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren House
Jun 11, 2013 -

Bachman Subaru responded

Thank you for the kind feedback. Darren is a devoted member of the Bachman Subaru family who strives to share his commitment to customer care with each guest. We are proud to hear that your experience exceeded previous expectations and that you found a vehicle that was right for you. One of our top priorities is to ensure as painless and as knowledgeable a process and we are glad that Darren and our team were able to assist you! Please keep Bachman Subaru in mind for future auto needs and continue to enjoy your new Legacy. Best, Mark Townsley and Jason Zoeller.

June 08, 2013

We were hesitant to start the process of buying a new car, not having done so for many years. Our first experience was with the dealer of another brand car and our worst expectations were realized: we More

by jen9117
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan, Andrew , Wayne Acree
June 07, 2013

We were in the market for a new Subaru (our 4th), but were not in a hurry. We stopped by Bachman to see what they had on the lot and Darren House came out to show us around. He is an extremely cordial More

by CarolGreen
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren House
June 07, 2013

When I first met Darren I wasn't in the market for a new car (I was dreaming of one though) he took the time that day and let me test drive a couple of models that I was considering. Over the course of More

by echagan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren House