Bachman Subaru
Louisville, KY
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The car I wanted was sold out from under me. I wanted to buy the 2015 Subaru BRZ special edition blue series. It had apparently been ordered by another customer who initially rejected it. My hu I wanted to buy the 2015 Subaru BRZ special edition blue series. It had apparently been ordered by another customer who initially rejected it. My husband went to the dealership at 9am to purchase it; however, our salesman was not scheduled to come in until 1pm. Out of courtesy to the salesman, my husband told them he would come in at 5pm (after he got off work) and buy it so Max could have the sale. He was not told that someone else was interested in the car; however, he was asked if he would like to put a deposit on it. He chose not to put down a deposit. I received a call from Max at 3pm telling me the car was sold. I was really disappointed and angry. We tried working with higher management to get the same model elsewhere. They told us they could not find another one at any other dealership. The next weekend I came upon the same model in Newport, Virginia at Casey Subaru. Of course, I bought it. I will not step foot on any Bachman lot in Louisville to purchase a vehicle. There are better dealerships with whom to do business. More
Excellent Experience I want to applaud the outstanding, wonderful work of Ken, Dusty; et al, who made my buying of my first new car absolutely wonderful. Thank you! I want to applaud the outstanding, wonderful work of Ken, Dusty; et al, who made my buying of my first new car absolutely wonderful. Thank you! More
Recent purchase at Bachman Subaru I few weeks ago I purchased my 3rd Subaru and had a delightful experience with Bachman. As usual, the customer service is impeccable and Mr. House was I few weeks ago I purchased my 3rd Subaru and had a delightful experience with Bachman. As usual, the customer service is impeccable and Mr. House was personable and informative. More
Subaru Deb Watson is my fave. She's sold me 5 4 cars and she's always fair and all about the customer. Bachman Subaru is the only place I will go in town. Deb Watson is my fave. She's sold me 5 4 cars and she's always fair and all about the customer. Bachman Subaru is the only place I will go in town. More
I'm really happy with my overall experience at the Bachman Subaru dealership. I'm really glad I was able to work with Michael as well. He was very supportive and helped me every step of the way throug Bachman Subaru dealership. I'm really glad I was able to work with Michael as well. He was very supportive and helped me every step of the way through the process. He is very knowledgeable! He seemed genuinely concerned about my wants and needs and he helped me find the perfect vehicle at a reasonable payment amount. I would highly recommend Bachman Subaru and I will definitely return in the future. More
The whole buying experience was great. I was purchasing from out of state and Michael Angelini made sure that I understood the process completely. There was a snowstorm the night before and Michael made s from out of state and Michael Angelini made sure that I understood the process completely. There was a snowstorm the night before and Michael made sure to put the truck inside so it was clean and dry. Brian the Finance Manager was able to get me great terms and offered me an extended warranty which I took I would definitely recommend this dealership and salesman again. More
My experience with Bachman Subaru and working with Michael Angelini was truly a great one. Michael was very pleasant and kind to work with. I would recommend Michael to others if in need of a new Michael Angelini was truly a great one. Michael was very pleasant and kind to work with. I would recommend Michael to others if in need of a new vehicle. My husband and I felt very comfortable at your dealership with ease. Also, I would like to say to Michael thanks again. Our Crosstrek is Awsome!!!! More
Our experience with Bill was great...no pressure. Felt like dealing with family! His knowledge of the product was fantastic. We love our 2014 Forester! This is our second Subaru product. We are giving t like dealing with family! His knowledge of the product was fantastic. We love our 2014 Forester! This is our second Subaru product. We are giving this rating to commend Bill... and let others know, that he is a great, knowledgeable sales personnel at this dealership. If you are looking to purchase a Subaru.....look up Bill Rosenbarger up and get a true, genuine honest, gentleman. We could not have asked, for any better service, than what we had last evening (1-20-14) Thanks Bill for staying "past" your work hours for us! The Bachman Group has a great employee in Bill. Happy Forester Owners, David and Kat Snider 587 Kings Church Road Taylorsville, Kentucky 40071 (502) 538-3472 email.... katsnide@windstream.net More