Bachman Subaru
Louisville, KY
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Sales person kept pushing their financing, even though I had already arranged my own financing. I went to their competitor and they had no issue with my financing. had already arranged my own financing. I went to their competitor and they had no issue with my financing. More
Bachman Subaru is the best service center. I consistently get great service at a reasonable price. They truly care. I consistently get great service at a reasonable price. They truly care. More
First encounter at Bachman Subaru. Quick turnaround for oil change and tire rotation in express service bay. Techs who completed the work were young adults in street clothes, and didn Quick turnaround for oil change and tire rotation in express service bay. Techs who completed the work were young adults in street clothes, and didn’t appear to be seasoned Professional Subaru Trained Technicians. Completed job with Subaru oil filter, placed reminder sticker on windshield for next service interval. Charges for service were above listed specials. Refused to honor pricing listed in website. Didn’t want to argue any further after showing service advisor multiple times the lower prices listed on the Bachman Subaru Website. Polite and pleasant staff that cared for me while I was there. More
June 2023. These people are liars/incompetent. Prior to purchasing a new Subaru Crosstrek I was told the first 3 oil changes would be free and that I could get These people are liars/incompetent. Prior to purchasing a new Subaru Crosstrek I was told the first 3 oil changes would be free and that I could get them done at their Jeffersonville Indiana location. Once I finished signing all of the paperwork, I was told I would be getting only the first oil change for free and it had to be at the Louisville location. Also, prior AND on the day I signed the paperwork to purchase the car, I said to the salesman and the finance guy multiple times that the title must say my name “or” my husbands name instead of “and”. Well the title came in the mail today. It says “ and”. Now I am going to have to pay more money to get this corrected. The finance guy was extremely aggressive and agitated when I said I did not want to purchase ANY of the numerous additional warranties that he was trying to sell me. I am extremely disappointed in how I was treated. I will not recommend this car dealer to anyone ever and I will never buy a car from them again. More
I enjoy going there. The staff is so friendly and helpful. They’re very kind and very professional. The staff is so friendly and helpful. They’re very kind and very professional. More