Babbitt Ford Lincoln
Flagstaff, AZ
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I've been taking my car to Babbitt Ford for service ever since I bought it (there) in 2014. It's a great car, and the service department has always done a stellar job servicing it. I've never had a proble since I bought it (there) in 2014. It's a great car, and the service department has always done a stellar job servicing it. I've never had a problem with them. However, I experienced from the last service that they don't honor an "appointment time." My car was supposed to have worked on at 11:00 one morning, and they didn't get started on it until after 3:00. This may have been because of staff issues - or just poor scheduling, but they never bothered to tell me that I needed to wait as long as I did. More
Customer service is great, everyone's really polite and helpful. Their vehicles however are a different story. My car broke down 6 days after I bought it. helpful. Their vehicles however are a different story. My car broke down 6 days after I bought it. More
Bill who is supposed to be a manager in SERVICE cannot seem to provide adequate least of all good service. His techs have NOT fixed my car and it has been dropped off 3 times!!! Each time I have returned seem to provide adequate least of all good service. His techs have NOT fixed my car and it has been dropped off 3 times!!! Each time I have returned with the car in the same condition and have not had any explanation. Today when I returned my STILL BROKEN truck, Bill did not come out to apologize he told me to wash my loaner!! Who owns this place? I work on a dirt road, I work hard I do not have the luxury to wash other peoples cars. does Enterprise renta car require this service for their rentals? Hmmmm I DONT THINK SO but Bill who WONT fix my truck does!! More
I absolutely think this is the best dealership ever! I have been dealing with them for over 10 years now! Ryan Chan is wonderful… Professional… Honest… Just what you would want! Dustin in service is the have been dealing with them for over 10 years now! Ryan Chan is wonderful… Professional… Honest… Just what you would want! Dustin in service is the best… Knowledgeable professional… Kinde always ready to assist! More