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Babbitt Ford Lincoln
Flagstaff, AZ
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I had bought a set of tires from here for my 4runner that were on a sale. I would typically go through the Toyota dealership but thought I would give this service department a try. Made an appointment 2 week were on a sale. I would typically go through the Toyota dealership but thought I would give this service department a try. Made an appointment 2 weeks in advance for 10:00am to mount and balance (which I thought was included with the tire purchase), and a front end alignment. The vehicle was left there at 8am before work, and to be picked up after work at 4pm. Arrived approximately 4:30, and nobody knew where my vehicle was to start with, then obviously found, and it was not ready until 5:30pm. After having an appointment, and been there all day. Upon inspecting the vehicle, there was grease all over my rims and tires, and actually smeared on the fender also. Nobody seemed to care due to the fact that it was the end of the day. I will absolutely never go to Babbitt Ford again. And I will not be recommending their service department either. I will be taking my vehicle to Findley Toyota from now on! More
I had a great experience with Babbitt Ford in Flagstaff when purchasing a used vehicle. I lived out of the area and was able to talk back and forth with Mike M by phone. Once we reached an agreement on t when purchasing a used vehicle. I lived out of the area and was able to talk back and forth with Mike M by phone. Once we reached an agreement on the price I went to the dealership where Mike had the vehicle freshly detailed and ready to go. I really appreciated no sneaky or high pressure sales tactics in the finance office. In and out in less then 2 and a half hours. I would recommend them and would do business with them again. More
Babbitts mobile service was great. Made an appointment, mechanic arrived on time, was efficient, courteous and friendly. No waiting. No driving back and forth. Real customer service. Made an appointment, mechanic arrived on time, was efficient, courteous and friendly. No waiting. No driving back and forth. Real customer service. If anyone can remember such a thing. More
Way too expensive. 9 days longer than expected. No communication until after I responded to unprofessional conduct and contradictory quotes from the service clerk. The 9 days longer than expected. No communication until after I responded to unprofessional conduct and contradictory quotes from the service clerk. The costs went up by 20% without anyone telling me that that would happen until I was presented with the bill. I have an after-sales warranty that appears not to have been used at all. Sloppy and unreliable staff. I will not be using the place again. More
Best Car Dealership I have ever been to! Knowledgeable and not pushy! A Win-Win relationship! Miles the salesperson was extremely accommodating and put us at ease! Went the extra mile! Knowledgeable and not pushy! A Win-Win relationship! Miles the salesperson was extremely accommodating and put us at ease! Went the extra mile! More
Babbitt Ford provided timely maintenance/repair services. Scheduling was easy and receipt of parts timely. All maintenance/repairs were completed as required. Scheduling was easy and receipt of parts timely. All maintenance/repairs were completed as required. More
Great people who listen. Service department is friendly but……. They are very slow and it will always take longer to get a service done than you expect. They are also very bus Service department is friendly but……. They are very slow and it will always take longer to get a service done than you expect. They are also very busy so this is to be expected. Great place with an awesome staff More