Babbitt Ford Lincoln

poor customer service Sales rep filling out service report, I said I have a free oil change. He questioned did I have a service contract. I said it was free from past ser Sales rep filling out service report, I said I have a free oil change. He questioned did I have a service contract. I said it was free from past service. I went on to the waiting area. Service rep came to waiting area, said he could not find that I had a free oil change, I asked if the truck could have two records. I said I had 2 free oil changes in the past which he said he could not find. I said I could go to the truck and get the other 2 records, he said he would check with his manager. I said I would pay for the oil change. He returned from his manager and said he had found the previous complementary oil changes and this one would be free. I questioned him about the brakes he said paper work said they were in normal range. Said to pick up the keys at the cashier's office. Cashier said truck was in the west parking lot, out the front door turn left. As I looked at the sidewalk I did not want to take a chance of falling with a bad back and 2 injured knees. I went back through the service area told the rep sitting at his desk that this was the only dealer that made you hunt for your vehicle and I was afraid to walk on the icy side walk in the front. He offered to find the vehicle, I said I would find it, he walked me to the vehicle. When I got home I checked the window sticker to see the next service date. They had not changed the sticker, old one still in the window. I get the feeling this said do not return. Sorry to say, another disappointing dealing with this dealer, More

The Works Call for appointment was scheduled for a wednesday, asked the works and light bulb to be replaced, arrived early at 8 am my schedule time was for 1300 Call for appointment was scheduled for a wednesday, asked the works and light bulb to be replaced, arrived early at 8 am my schedule time was for 1300 pm got a free ride home. The service person called me back at 1415 stating a part, was ok with it. car was ready for pick up at 3.30 pm I was happy with the service, tires rotated, reviewed the service done to it, mostly green marks, Thanks keeping me on the road. More

Fritz Barnard was extremely helpful in assisting my daughter in her first car purchase. I live in another state & needed to co-sign for the financing. He kept me in the loop the entire time, assuring daughter in her first car purchase. I live in another state & needed to co-sign for the financing. He kept me in the loop the entire time, assuring me that she was well taken care of. She loves her new EcoSport. More

I have complete faith and confidence in Babbitt Ford. I trust Babbitt Ford to complete all services to my vehicles in a professional and competent fashion. I specifically asked for one lube technician, a I trust Babbitt Ford to complete all services to my vehicles in a professional and competent fashion. I specifically asked for one lube technician, and he accomplished my truck's service as I expected....well done and on time! Thanks to Babbitt Ford for employing an exceptional workforce! More

Dustin was a tremendous help in getting my Flex fixed. The tech did great job, in not only fixing the car, but in what was causing the recurring problem. I am very thankful for Babbit Ford and for Dustin The tech did great job, in not only fixing the car, but in what was causing the recurring problem. I am very thankful for Babbit Ford and for Dustin who kept me informed and in the loop until it was fixed and ready to be picked up. More

I have always been treated great and I trust them to service my car properly and would gladly recommend them to anyone as a good friendly and knowledgeable dealer service my car properly and would gladly recommend them to anyone as a good friendly and knowledgeable dealer More

see below Babbitts has always been excellent in their service, but this time did not go so well. We had a routine lube and oil done. When we picked up the t Babbitts has always been excellent in their service, but this time did not go so well. We had a routine lube and oil done. When we picked up the truck we noticed there was a big oil leak under it. We brought it back and found out that the tech did not put in the washer on the oil pan plug. That got fixed, but then upon driving out again there was noise under the truck. We left it over night. The next morning it was discovered that the 2 front hub caps were not reinstalled correctly and were rattling. That was promptly repaired. It was a inconvenience to return the truck for corrections. The service rep Jack was very good in correcting the problems quickly. We still love Babbitts service but this time didn't go so well. More

Service and Warranty Work Babbitt Ford has serviced every Ford Edge I've owned (4) since the models launch. The service advisors are always professional and friendly, and thei Babbitt Ford has serviced every Ford Edge I've owned (4) since the models launch. The service advisors are always professional and friendly, and their service technicians get it right the first time. More

Front End Issue Brought in a 2017 F250 with the death wobble with 39000 miles. My first death wobble occurred with 36500 on the odometer. Lucky me. Was given estima Brought in a 2017 F250 with the death wobble with 39000 miles. My first death wobble occurred with 36500 on the odometer. Lucky me. Was given estimate for fix. Parts are delayed for 2 months. Scared to drive the truck with trailer. Disappointed with Ford Corporate for not recognizing the significance of the issue and not stepping up to recall and repair the truck. I have been a loyal Ford truck owner for 38 years. I have owned 12 trucks. Never have I experienced this problem with any of them. Something is just not right with this version of the truck. I am questioning my loyalty to Ford. Next truck? Happy with the dealer service, My issue is with Ford. More

Excellent Service Met by service advisor with a professional attitude. Service was efficient. Service advisor went over maintenance inspection with me. First time th Met by service advisor with a professional attitude. Service was efficient. Service advisor went over maintenance inspection with me. First time this took place. Very much appreciated More