Babbitt Ford Lincoln

Jack Sweeney was our service center contact. He was professional and personable. We were pleased he was our "first impression" of Babbit Ford, and of customer service in Flagstaff. professional and personable. We were pleased he was our "first impression" of Babbit Ford, and of customer service in Flagstaff. More

Amazing job, love the service and dedication towards my vehicle. Feel pretty safe and relaxed knowing Babbitt Ford is looking out for the services my car needs. vehicle. Feel pretty safe and relaxed knowing Babbitt Ford is looking out for the services my car needs. More

Service for my Mustang GT Babbitt Ford service department was fast and efficient. My Mustang's service was completed quickly and professionally. I am very satisfied with Babb Babbitt Ford service department was fast and efficient. My Mustang's service was completed quickly and professionally. I am very satisfied with Babbitt Ford and its service department. More

2018 F- 150 hub isuue under waranty The service dept. was excellent and patient in listening to the issue I was having. They explained exactly what they had done and why, and what was c The service dept. was excellent and patient in listening to the issue I was having. They explained exactly what they had done and why, and what was causing the problem. More

Great dealership experience, love my Ford King Ranch, excellent reveiw to all, great service, and service department. Go see Babbit Ford, you wont be sorry! excellent reveiw to all, great service, and service department. Go see Babbit Ford, you wont be sorry! More

They were quick and helpful. The sevice department is easy to find, easy to get in and out quickly. They are a great service department. easy to find, easy to get in and out quickly. They are a great service department. More

Tune-up Good dealership, excellent service, helpful, efficient people; because of this, I purchase and have my cars serviced at Babbitt Ford. One minor probl Good dealership, excellent service, helpful, efficient people; because of this, I purchase and have my cars serviced at Babbitt Ford. One minor problem I have with the organization, is that when you make an appointment, the e-mail reminder is always off by one hour. I was told that it is probably because of the fact that half the state is on daylight saving time and half is not. But the same thing happens in the Winter. It causes one to call and confirm the appointment, which we should not have to do. More

The crew at Babbitt service dept did a great job . Having my truck in for a few repairs when my car got totaled. The crew at Babbit jumped in and got the repairs done so I could get my truck back qu Having my truck in for a few repairs when my car got totaled. The crew at Babbit jumped in and got the repairs done so I could get my truck back quickly Thank you More

Positve experience Service department does a good job, although an oil change and fuel filter replacement shouldn't take the most of day. But, it was worth waiting for a Service department does a good job, although an oil change and fuel filter replacement shouldn't take the most of day. But, it was worth waiting for as everything was carefully done. More

poor customer service Sales rep filling out service report, I said I have a free oil change. He questioned did I have a service contract. I said it was free from past ser Sales rep filling out service report, I said I have a free oil change. He questioned did I have a service contract. I said it was free from past service. I went on to the waiting area. Service rep came to waiting area, said he could not find that I had a free oil change, I asked if the truck could have two records. I said I had 2 free oil changes in the past which he said he could not find. I said I could go to the truck and get the other 2 records, he said he would check with his manager. I said I would pay for the oil change. He returned from his manager and said he had found the previous complementary oil changes and this one would be free. I questioned him about the brakes he said paper work said they were in normal range. Said to pick up the keys at the cashier's office. Cashier said truck was in the west parking lot, out the front door turn left. As I looked at the sidewalk I did not want to take a chance of falling with a bad back and 2 injured knees. I went back through the service area told the rep sitting at his desk that this was the only dealer that made you hunt for your vehicle and I was afraid to walk on the icy side walk in the front. He offered to find the vehicle, I said I would find it, he walked me to the vehicle. When I got home I checked the window sticker to see the next service date. They had not changed the sticker, old one still in the window. I get the feeling this said do not return. Sorry to say, another disappointing dealing with this dealer, More