Babbitt Ford Lincoln

We were greeted warmly when we entered the service department. We brought our truck in for an oil change before our scheduled appointment & it was done earlier than planned. department. We brought our truck in for an oil change before our scheduled appointment & it was done earlier than planned. More

No masks, rude customer service people I made an online appointment for this service. I was required to fill out a section for the services I required. When I checked in, it was obvious t I made an online appointment for this service. I was required to fill out a section for the services I required. When I checked in, it was obvious that the service representative had not read the online form I filled out because he asked me to tell him what I needed and proceeded to fill out a service request. Wouldn’t it have been nice if he had pulled up my appointment and confirmed what I had requested with me. Perhaps if someone had read my online service request and checked to see if they had the parts for the recall tailgate repair and had called me and let me know they needed to be ordered, I could have rescheduled the entire service for later, but that is not the case. In the process, he acted as if I was stupid because I mistakenly said warranty instead of recall when describing what I needed. The kicker was that the service representative was not wearing a mask and neither cashier was wearing a mask when I checked out. I really wish I had the courage to have brought that to their attention on the spot and walked out. I believe this is an unforgivable lack of concern for the customers on the part of Babbitt Ford. More

Professional and Courteous Personnel were courteous and professional. Needed vehicle earlier than expected due to work issue and Babbitt Ford was accommodating to have the serv Personnel were courteous and professional. Needed vehicle earlier than expected due to work issue and Babbitt Ford was accommodating to have the service done in a timely manner to meet my needs. More

I took my my truck in because of an issue I was having. Dustin was very helpful and welcoming. They took care of me in a timely matter and even offered a loner car due to my issue taking an extra day. Very Dustin was very helpful and welcoming. They took care of me in a timely matter and even offered a loner car due to my issue taking an extra day. Very awesome crew. 10/10 More

I couldn’t be happier with my purchase. Ryan Chan and Hayden Westling did a great job and IMO went above and beyond. Thank you. Hayden Westling did a great job and IMO went above and beyond. Thank you. More

The service staff is great and scheduling was fast and easy and being informed on what needed to be looked at and what concerns there where for future services jack sweeney helped out tremendously easy and being informed on what needed to be looked at and what concerns there where for future services jack sweeney helped out tremendously More

Service rep was very friendly and helpful. Thoroughly explained what the tech found to help me understand my vehicle. I would definitely go back here should I have a need. explained what the tech found to help me understand my vehicle. I would definitely go back here should I have a need. More

Dustin was a great help & very pleasant. Would recommend Babbitt Ford to anyone. I will definitely have all my service work done here, thanks again. Babbitt Ford to anyone. I will definitely have all my service work done here, thanks again. More

MAINTENANCE I TOOK MY ECOSPORT IN TO BE CHECKED FOR AN AXL LEAK.. THERE WAS NO LEAK. GUYS WERE GREAT AS ALWAYS. CHATTED WITH HAYDEN ABOUT NEW CARS. JOSH AT THE I TOOK MY ECOSPORT IN TO BE CHECKED FOR AN AXL LEAK.. THERE WAS NO LEAK. GUYS WERE GREAT AS ALWAYS. CHATTED WITH HAYDEN ABOUT NEW CARS. JOSH AT THE COLLISION CTR WAS SO SUPER AND PATIENT. HE SAVED MY LIFE IN A NASTY SITUATION More

Like most, they played the number games. I was duped into overpaying for a car. Totally my fault to agree, but reveals the character of others. overpaying for a car. Totally my fault to agree, but reveals the character of others. More