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Babbitt Ford Lincoln
Flagstaff, AZ
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very good i am pleased with ths service dept both times i have dealt with them.. i hope to have good future dealing with them i am pleased with ths service dept both times i have dealt with them.. i hope to have good future dealing with them More
Cannot Wait to Come Back! Absolutely loved my experience here at this fine, Ford Dealership. The staff was super friendly and I know I was greeted with smiles under these covid Absolutely loved my experience here at this fine, Ford Dealership. The staff was super friendly and I know I was greeted with smiles under these covid-masks we were all wearing. Dustin, my service advisor, was great in explaining the different service levels and options. He was very responsive to my complaints about the car and was able to calm me down and was efficient at getting my car back on the road for me. I know I will be back as they all made me feel like family. More
Easy to deal with all the people at the dealership. The last time I brought the truck the work was done right on time. The service department was prompt and timely and the "works" was quickly and on time. last time I brought the truck the work was done right on time. The service department was prompt and timely and the "works" was quickly and on time. More
The service department was prompt and professional. They also were timely. My appointment was done within the stated time frame, and everyone was very pleasant and friendly. also were timely. My appointment was done within the stated time frame, and everyone was very pleasant and friendly. More
We were greeted warmly when we entered the service department. We brought our truck in for an oil change before our scheduled appointment & it was done earlier than planned. department. We brought our truck in for an oil change before our scheduled appointment & it was done earlier than planned. More
No masks, rude customer service people I made an online appointment for this service. I was required to fill out a section for the services I required. When I checked in, it was obvious t I made an online appointment for this service. I was required to fill out a section for the services I required. When I checked in, it was obvious that the service representative had not read the online form I filled out because he asked me to tell him what I needed and proceeded to fill out a service request. Wouldn’t it have been nice if he had pulled up my appointment and confirmed what I had requested with me. Perhaps if someone had read my online service request and checked to see if they had the parts for the recall tailgate repair and had called me and let me know they needed to be ordered, I could have rescheduled the entire service for later, but that is not the case. In the process, he acted as if I was stupid because I mistakenly said warranty instead of recall when describing what I needed. The kicker was that the service representative was not wearing a mask and neither cashier was wearing a mask when I checked out. I really wish I had the courage to have brought that to their attention on the spot and walked out. I believe this is an unforgivable lack of concern for the customers on the part of Babbitt Ford. More
Professional and Courteous Personnel were courteous and professional. Needed vehicle earlier than expected due to work issue and Babbitt Ford was accommodating to have the serv Personnel were courteous and professional. Needed vehicle earlier than expected due to work issue and Babbitt Ford was accommodating to have the service done in a timely manner to meet my needs. More
I took my my truck in because of an issue I was having. Dustin was very helpful and welcoming. They took care of me in a timely matter and even offered a loner car due to my issue taking an extra day. Very Dustin was very helpful and welcoming. They took care of me in a timely matter and even offered a loner car due to my issue taking an extra day. Very awesome crew. 10/10 More
The service staff is great and scheduling was fast and easy and being informed on what needed to be looked at and what concerns there where for future services jack sweeney helped out tremendously easy and being informed on what needed to be looked at and what concerns there where for future services jack sweeney helped out tremendously More