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Babbitt Ford Lincoln
Flagstaff, AZ
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took my 2022 F-150 in for navigation issues. Had to bring it in 2x as service tried to figure out the GPS issue. After the 2nd visit and a new part installed, I was told i needed to have a subsc Had to bring it in 2x as service tried to figure out the GPS issue. After the 2nd visit and a new part installed, I was told i needed to have a subscription for the GPS to work. Have had the truck since June of 2023 and GPS has worked up until 1 month ago. Service told me they would waive the $100 deductable in my plan I purchased but that i owed $16.00 for the part that never fixed the issue. The part should have never been ordered if they had determined a GPS subscription was needed. Now my truck direction is always going North! Who has ever heard of a subsription needed for GPS. Why was this never communicated to us when we purchase the vehicle?? Service told me it was the FIRST time they had heard this and gave me no direction to go but to call connected services to figure it out. CS was zero help at all. Completely disapointed with this interaction and service from this dealership as I am a Ford person. More
Everyone I worked with was helpful and professional. I drove a way to get to the dealership; everything was ready and in order. Ask for Nate Pennington. I drove a way to get to the dealership; everything was ready and in order. Ask for Nate Pennington. More
Babbitt Ford is amazing. The care and concern for the customer is great. Ryan Chan goes out of his way to make sure everything is being handled properly. The service depar The care and concern for the customer is great. Ryan Chan goes out of his way to make sure everything is being handled properly. The service department is excellent. More
excellent customer service Jen, Candice, Pam and Kari plus the mechanics that keep my vehicles running 17 years of great service plus the mechanics that keep my vehicles running 17 years of great service More
Thank you, Alan, Ryan, Nate & Nate Jr. for helping me purchasing my new car. I have been and will always be loyal to your dealership! Lorraine Goitia for helping me purchasing my new car. I have been and will always be loyal to your dealership! Lorraine Goitia More
I had a great experience with Miles and the dealership. Very happy with the price and the F450. It was thoroughly inspected and maintained, even brakes and new tires. Miles was completely knowledgeable and Very happy with the price and the F450. It was thoroughly inspected and maintained, even brakes and new tires. Miles was completely knowledgeable and professional. As a business owner with numerous employees I can recommend them without hesitation. More