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BMW of the Main Line
Bala Cynwyd, PA
857 Reviews
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Showing 857 reviews
April 29, 2009
I WOULD NEVER TAKE MY CAR BACK TO THIS DEALER AGAIN! I WOULD NEVER TAKE MY CAR BACK TO THIS DEALER AGAIN! I bought my 2007 530xi from this dealer. After i bought the car I never got a call from them I WOULD NEVER TAKE MY CAR BACK TO THIS DEALER AGAIN! I bought my 2007 530xi from this dealer. After i bought the car I never got a call from them asking how I like it. nothing!!! Then I bought this insurance that they offered when i bought the car to replace the key for free for the next 5 years if anything happens to it. Well when something happened to one of my keys guess what, NOT ONE PERSON KNEW ABOUT THIS OPTION IN THE SERVICE DEPARTMENT. One man asked me if I made this up. While I was there one of the service girls said about 10 profanities because her computer was giving her trouble. Now I am a younger guy and I really dont mind the words she was saying, but it is not professional at all and there were many older people sitting in the waiting area that could hear her. I had moved from Horsham area and From now on I will only ever deal with Thompson BMW. I bought my last BMW from there. They are simply amazing! whenever I take my car in I get a choice of what kind of BMW I want for that day. The dealer makes you feel like family and not just another number in their books!!! make sure to check them out! also Neil from service is great! They really know what they are doing! More
by ryanlemek
Employees Worked With
many
August 27, 2008
WOuld not recommend this dealer to anyone.!!! Very bad service from day 1. they lied to me regarding a sales offer they had then when i left they called me to tell me they didn't have the offer anymore. O service from day 1. they lied to me regarding a sales offer they had then when i left they called me to tell me they didn't have the offer anymore. Of course I had paid the deposit at that time. Also, when I changed my mind about the car, they told me that I could not get the deposit back since I signed that it was non-refundable on the agreement. I strongly advise you not to sign anything with this dealer before you talke it to your lawyer for review!! Or better not to sign anything at all. Good luck More
by bmwfear
Employees Worked With
Douglas Walter
August 09, 2008
Liars! I was told over phone, when asked specifically, that there are no rebates at the time. However, I knew that there was a big rebate being offered by many BMW dealerships around the area at that time that there are no rebates at the time. However, I knew that there was a big rebate being offered by many BMW dealerships around the area at that time of the year. I only mentioned to him that I was aware of rebates being offered by other dealerships, and he was quick to say, "Let me check my records...oh yes, we have a rebate going on for a free Premium Package!" which was exactly what I wanted to hear in the first place!! I'd have been cheated if I didn't know any better. Avoid this dealer. More
by atreya
Employees Worked With
Don't know
August 07, 2008
A bunch of liars... Horrible customer service. Didn't care whether I was bying from them or not. Refused to refund me the deposit on my car although I was promised so!!! Word of advice: STAY AWAY! The care whether I was bying from them or not. Refused to refund me the deposit on my car although I was promised so!!! Word of advice: STAY AWAY! There are so many other BMW dealers in the area... More
by allama3o
Employees Worked With
Doug
August 25, 2007
I was highly disapointed with the overall performance of this delaership. I recently moved to Philadelphia and BMW of main line was the closest dealership from my house. when i first called in to check this delaership. I recently moved to Philadelphia and BMW of main line was the closest dealership from my house. when i first called in to check the inventory they assured me that the car is in stock and quoted me a lease price. After visiting the dealership and Sales rep was trying to pull stuff as the car is already sold or someone left a deposit. but i want to take delivery today he can manage something. after pulling my credit and such he informs me that the price he quoted for the lease offer wasn't the correct one and it would actually be lot more than what he quoted. well the car price was lot lower than other quoted i have received but then again the car i got was had bare minimumm option. and other delaership didn't even carry sucha base model. This is the first time i have leased a car, and was unaware of different fees and charges and i was totally manipulated in signing doc's well, i still went through the purchase but i truly wasn't happy and will definately not refer them to anyone More
by asif05
Employees Worked With
B Lustig
June 20, 2007
My windshield was smashed by ice and I took it here to have it replaced and a dent in the aliminum center console fixed (2006 330i). I left it with them while I was out of the country for three weeks. W have it replaced and a dent in the aliminum center console fixed (2006 330i). I left it with them while I was out of the country for three weeks. When I got back the car was still not done! I went right on vacation when I got back and talked to them about making sure I had the car ready when I got back or at a bare minimum a loaner. The car was not ready for another week and they were originally denying me a loaner (pulled me out of line for a rental car to give me one). All in all, they had my car over a month for a windshield! They tried to blame it on insurance adjuster. Worst part was they weren't the least bit apolegetic about the experience. Couldn't imagine much worse of an experience. More
by groletter
