BMW of the Main Line

Great experience in all criteria. Bruce Lustig was helpful without being pushy, friendly without being annoying. This was my first experience with Main Line BMW, although I have owned BMW's for 15+ y helpful without being pushy, friendly without being annoying. This was my first experience with Main Line BMW, although I have owned BMW's for 15+ years and currently own 3, and I would definitely go back there again. More

After moving to the Ft. Washington area, with West German BMW only a mile from my home and being an avid BMW enthusiast, I was excited that there was a BMW Center so close by. My excitement shortly turned to BMW only a mile from my home and being an avid BMW enthusiast, I was excited that there was a BMW Center so close by. My excitement shortly turned to disappointment the first time I called to check the availability of an E-60 M-5. As a busy executive, courtesy and convenience are two factors that effect by buying decisions. On my way to a meeting in Bala Cynwyd, I drove past BMW of the Main Line and decided I would stop in on my way home. At first I thought the BMW Center was a little off the beat and path but decided to have my secretary call and make an appointment with a sales person(client adviser). She sent a message to my black berry that I would be meeting with Douglas Walter. When I first arrived I was a little confused as to where to park however a very courteous lot attendant pointed me to the parking lot clearly labeled BMW Customer Parking. I was greeted by Douglas at the receptionists desk, was offed a beverage, and escorted to his office where he gathered my information and truly understood what I was looking for. After purchasing many vehicles over the years, I genuinely thought that this was a different kind of car buying experience. There was no typical "can I have your drivers license" and just writing down my information on a multi-layered customer information sheet. Doug was very personable, professional and most of all extremely knowledgeable of his product. Needless to say, not only did Doug earn my business but the business of my wife, family members and colleagues. In my opinion the short ride from Ft. Washington to Bala Cynwyd is well worth it. It sure is hard to find professional, courteous, knowledgeable sales people these days and I will continue to do business with BMW of the Main Line knowing that they truly have a talented staff especially with Douglas Walter. More

I've been a customer for 12 years and have had awesome service with sales and service every time. I have leased 5 vehichles from BMW of the Main Line. With every new lease they made the process as custom service with sales and service every time. I have leased 5 vehichles from BMW of the Main Line. With every new lease they made the process as customer oriented as possible. Same with every mechanical service performed - great service. All work has been performed by Main Line. Before taking ownership of my 328 two weeks ago I shopped at two different manufacturers before choosing BMW for my second car. I was really surprised what poor customer service I received at these other dealerships. I made one call to my salesman, KC Chan, and he took care of all my needs within hours and had a deposit by days end. I'm happy to have two BMW's in the driveway ! More

A friend who had purchased two cars from Doug recommended that I go to Doug when I was shopping for a new car. I was shopping other dealers (Audi and Mercedes). The audi dealership wouldn't even return cal that I go to Doug when I was shopping for a new car. I was shopping other dealers (Audi and Mercedes). The audi dealership wouldn't even return calls or emails. The Mercedes dealer gave me info over the phone and then on a return call i discovered he over promised options for the price he quoted. Doug was honest and up front throughout. I originally looked at a 128i and he was very honest about the options that I would get. He undersold the car. More

After shopping many Philadelphia area dealers, we settled on BMW of the Mainline to order our 2011 X5 35d, based on a combination of price and service. KC was very helpful and, most importantly, efficient. on BMW of the Mainline to order our 2011 X5 35d, based on a combination of price and service. KC was very helpful and, most importantly, efficient. The entire transaction was quick, easy, and painless. I would definitely recommend BMW of the Mainline, and KC in particular, for anyone in the Philadelphia area looking for a BMW. More

I live in the Chestnut Hill area & have found BMW of the Main Line to be the best dealer in the area. Their sales department is always willing to answer questions about the cars I have purchased. My clien Main Line to be the best dealer in the area. Their sales department is always willing to answer questions about the cars I have purchased. My client advisor, Douglas Walter has given me 5 years of superior and attentive service. The service department has been excellent in maintaining my vehicles. I have purchased 10 BMWs from this dealer in the last 15 years so you can say I am a very contented and loyal customer! More

It has been a pleasure experience leasing the car from the BMW OF THE MAIN LINE. Jeff Downing did a wonderful job for me to get in this car. And pricing was very good that i had to lease it!! and his AF the BMW OF THE MAIN LINE. Jeff Downing did a wonderful job for me to get in this car. And pricing was very good that i had to lease it!! and his AFTER SERVICE was fantastic! Over all it was a positive experience from this dealership! More

I was in the market for a specific car - a black, manual transmission X3. Other people told me it would be hard to find, but there it was at Main Line BMW ! The car of my dreams! And Jeff Downing made the p transmission X3. Other people told me it would be hard to find, but there it was at Main Line BMW ! The car of my dreams! And Jeff Downing made the process so simple I had the car in my driveway 3 days after contacting him by phone. I live 2 hours away, so a lot of the paperwork had to be done by phone and express mail. I appreciate Jeff's efforts to make me a happy BMW owner. He succeeded !! Hopefully, this is my first of many! More

We had a great experience with Jeff Downing in leasing a 2011 BMW X5. Jeff was very informative, stayed in touch through out the process, and kept us up-to-date on special offers on the vehicle. I would h 2011 BMW X5. Jeff was very informative, stayed in touch through out the process, and kept us up-to-date on special offers on the vehicle. I would highly recommend him to anyone in the market for a BMW. More

Great dealership! Very happy with salesperson and manager Matt. Salesperson was very knowledgeable and willing to go above and beyond to earn my business. In the past I purchased from West German BMW but dec Matt. Salesperson was very knowledgeable and willing to go above and beyond to earn my business. In the past I purchased from West German BMW but decided to try another dealership since I was never happy with the deals they had to offer. I never thought I would get such a great deal on the Main Line! More