BMW of the Main Line
Bala Cynwyd, PA
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My experience was unbelievable in terms of professionalism, courtesy and ease of transaction. My initial call to the dealership was with Zac, whose honesty and follow up was the deciding fac professionalism, courtesy and ease of transaction. My initial call to the dealership was with Zac, whose honesty and follow up was the deciding factor for me to go to the dealership (60+ miles from my home). With today's ease of information access related to price, relationship what separates dealerships and BMW of the Main Line exceeds. Upon arrival, I was greeted by my Client Advisor, Richard Fernandes. He also was a great resource and I left feelings as if I was treated fairly and with respect. frank Muto, the Business Manager, completed the paperwork effectively and efficiently. I would absolutely recommend this dealership and be comfortable purchasing multiple vehicles from Richard. Even after the deal was done, he consistently responded to my calls and emails with questions. First class all the way! More
Jeff was a kowledgeable, fair and helpful sales person who was a pleasure to work with. The Dealership had a great selection of cars to choose from compared to others in the area. who was a pleasure to work with. The Dealership had a great selection of cars to choose from compared to others in the area. More
I did a lot of research for my New 2012 X3 35i, and Tony provided the best price-point and overall service. He was knowledge and ALWAY accessible when I had a question or comment. I would highly recommend provided the best price-point and overall service. He was knowledge and ALWAY accessible when I had a question or comment. I would highly recommend this dealership and Tony in particular. More
First time buying a vehicle of this quality and to be honest I was quite intimidated by the thought of owning a BMW until I stepped foot into this dealership. Talk about making someone feel at ease & com honest I was quite intimidated by the thought of owning a BMW until I stepped foot into this dealership. Talk about making someone feel at ease & comfortable...the team here is AMAZING! I worked with Kerry Simmons & I will admit that coming into purchasing a new vehicle my credit history wasn't as spot on as most. None of that was of any concern with Kerry. We worked towards putting me into a BMW for a solid 8 months, finding what the best car for me would be, what the best options were, and what I needed to do to improve my credit history in order to get behind the wheel of a beautiful car...he was there to help more like a big brother than a car dealer. I am now the proud owner of a 2011 328 Xi and I could not be happier! I owe it all to Kerry Simmons and the amazing team at BMW of The Main Line More
Former Lexus owner who was considering a different style of car. Guys at this dealership were terrific to work with. Knowledgeable, informative and great follow up without being pushy. After my decision of car. Guys at this dealership were terrific to work with. Knowledgeable, informative and great follow up without being pushy. After my decision was made to go with BMW, they continued to give me attention, all the way through - from the leasing procedures to describing the car's systems and what each button represented. I received excellent service and have confidence this will continue. More
This is our 3rd car leased through Main Line BMW. Great This is our 3rd car leased through Main Line BMW. Great place and extremely friendly staff. A huge thank you to Kerry for being attentativr to my ne This is our 3rd car leased through Main Line BMW. Great place and extremely friendly staff. A huge thank you to Kerry for being attentativr to my needs, Anthony Lukanski for pulling it all together, Matt Belcher for the great trade value and last but not least Frank Muto for making the paperwork process extremely easy! If you are in the market for a BMW, you have to see these guys. Thanks again guys! More
Upon entering the dealership, we were welcomed enthusiastically by the receptionist. All appointments were held on time with courteousness from my advisor, Marcy. We were made comfortable and o enthusiastically by the receptionist. All appointments were held on time with courteousness from my advisor, Marcy. We were made comfortable and offered refreshments while business was taken care of in a timely manor. Custormer service at it's best! More
I want to thank Jason Banner for the wonderful evening he planned for BMW clients. The movie was so entertaining as well as the treats he had provided for everyone! Mr. Banner has show how an agency can bui planned for BMW clients. The movie was so entertaining as well as the treats he had provided for everyone! Mr. Banner has show how an agency can build nice relationships with clients in such a nice way. Mr. Banner even provided a party favor. Mainline BMW has a nice way of appreciating their clients. Way to go BMW Mainline!!! Sheila More
I had a issue about timing of service. However, the issue was resolved to my satisfaction and the dealer manager was pleasant and handled my concerns in a professional manner. issue was resolved to my satisfaction and the dealer manager was pleasant and handled my concerns in a professional manner. More
Richard was outstanding. He was thorough, informed and able to explain technical issues and questions with patientce and simplicity. I would recommend him to my friends who are considering a BMW. able to explain technical issues and questions with patientce and simplicity. I would recommend him to my friends who are considering a BMW. More