BMW of the Main Line

Main Line is where I service both my m240 and x7. Good communication and they always try to accommodate my needs in terms of loaner and scheduling. Very knowledgeable service people. Good communication and they always try to accommodate my needs in terms of loaner and scheduling. Very knowledgeable service people. More

The service department @ BMW Main Line is excellent Our advisor Debbie Schmidt is always helpful advisor Debbie Schmidt is always helpful More

The service center at Mainline was customer friendly and efficient. I always have a good experience at this service center. My customer rep Gibreel provided quality service. efficient. I always have a good experience at this service center. My customer rep Gibreel provided quality service. More

BMW Mainline is the absolute worst. .They’re blatantly disrespecting people of color, like me. Today was the last straw for me, when the Service Advisor named Wanita knew that I was her .They’re blatantly disrespecting people of color, like me. Today was the last straw for me, when the Service Advisor named Wanita knew that I was her 10:00 appointment and she stayed away from her desk for over 30 minutes, knowing that I was there waiting for her. I asked about her whereabouts and was first told that she was in the shop. After 15 minutes I asked one of staff to let her know I was there waiting. After 17 minutes more she told the Tire technician to let me know that she doesn’t work there anymore and she was not taking any more customers. I’m beyond annoyed and frustrated with her total disregard for me and my time. I will never go there again and I’m going to let anyone who wants to purchase a BMW, all the reasons why they should not go there and all that I have been through with that darn Dealership! More

Everyone was extremely professional. From sales to finance. Deal was made via text and phone and pickup the following day. All went smoothly and more than a fair deal. From sales to finance. Deal was made via text and phone and pickup the following day. All went smoothly and more than a fair deal. More

Zena was very helpful and she made the whole experience at the dealership seemless and so was everyone we came in contact with at the BMW of the Mainline. We definitely will be visiting again and will reco at the dealership seemless and so was everyone we came in contact with at the BMW of the Mainline. We definitely will be visiting again and will recommend the dealership to our friends and family. It was a wonderful experience with the ultimate team and the ultimate driving machine. More

Everyone was great from sale to finance manager to the Receptionist. I will tell everyone about the experiences. Receptionist. I will tell everyone about the experiences. More

Service was excellent. Small problem was taken care of without a hassle Jackson took care of my needs Small problem was taken care of without a hassle Jackson took care of my needs More

Awesome car buying experience! !!!!! Sarah Lee and Jonathan were so easy to work with, it was a low pressure experience. !!!!! Sarah Lee and Jonathan were so easy to work with, it was a low pressure experience. More

Jackson streamlined my wait by helping me get immediate service. He was polite, efficient and showed concern for the customer. Awesome job by Jackson! service. He was polite, efficient and showed concern for the customer. Awesome job by Jackson! More