BMW of the Main Line
Bala Cynwyd, PA
Filter Reviews by Keyword
By Type
Showing 860 reviews
Kerry was great! Even though I would have like to have paid less for my X3 Kerry provided me with his best price right up front with no haggling. The other dealers did not even attempt to give me a price paid less for my X3 Kerry provided me with his best price right up front with no haggling. The other dealers did not even attempt to give me a price without seeing the Main Line price. Kerry also spent almost 20 minutes going over features of the X3 before we decided on a BMW. I had a friend who recently purchased a BMW in New York and she was only given 10 minutes on how features worked after she purchased. Kerry was also excited that I choose the Performance Center Delivery option and went out his way to facilitate getting everything in order in after a few mishaps with email by the PCD. More
Being a first time BMW purchaser (2009 528i xDrive), Kerry is very patient, knowledgeable and COOL, I would definately recommend asking for him, he tells you everything you need to know and more, he was Kerry is very patient, knowledgeable and COOL, I would definately recommend asking for him, he tells you everything you need to know and more, he was able to patiently answer ALL my questions as well as my friends questions (which I thought was very nice of him). More importantly, I appreciated that Kerry was willing to work around MY schedule even on his day off. Thanks Kerry! More
Kerry Simmons was a referral from a friend who deals with Kerry and I can understand why. The Monday I met with Kerry- I remember him waiting at the top of the stairs with a smile- that warm smile establish Kerry and I can understand why. The Monday I met with Kerry- I remember him waiting at the top of the stairs with a smile- that warm smile established a relationship. I sat down with Kerry and went over cars that could be potentials and narrowed it down to a suitable 2011 328xi. I test drove the 2012 and 2011 and felt the 2011 was more suitable for me but not once did Kerry make me feel he was being a client advisor, I felt I sat down with a good friend who understood my needs and met each and every single one. I knew the color combo of the car I wanted and when the one I wanted was sold Kerry worked his hardest to make sure I got my first ideal BMW. He assured me I would get the same exact one and it would be delivered the day he said it would. He touched base with me every single day and advocated everything on my behalf. All I had to do was show up on the day of delivery and Kerry had trade-in paper work, insurance paper work and everything that I would need ready to go so that I could drive away with my first BMW. He sat in the car with me and explained everything because of course it was all a foreign language to me and to this day he keeps contact with me ensuring me that he is still here to answer any concerns or assist me with any questions I have with the car. That makes me feel good, it's like having someone on-call. Kerry went above and beyond to meet all my expectations and I wouldn't have wished for anyone else to take care of me the way he did. I felt like a million bucks walking in and out of that dealership and to this day and its been a week - I always look back at my car with no regrets knowing I got everything I could have wanted in a car. My first and maybe not my last BMW experience and it was just divine and Kerry had a whole lot to do with that. Thanks Kerry! More
It was a pleasure doing business with Jeff Downing and Frank Muto, they were both professional, knowledgeable and friendly. Mainline BMW did not have the car I was looking for although Jeff was able to lo Frank Muto, they were both professional, knowledgeable and friendly. Mainline BMW did not have the car I was looking for although Jeff was able to locate one for me within hours. It was refreshing to purchase a car and not feel pressured. I also felt I was given a fair price for my trade..no games! I will recommend family and friends to visit Jeff and Frank at Mainline BMW. More
This past weekend I visited BMW of the Main Line to explore options for a CPO (Certified Pre-Owned) BMW. I was helped along the way in the sales process by KC Chan, and in the financing process by Fran explore options for a CPO (Certified Pre-Owned) BMW. I was helped along the way in the sales process by KC Chan, and in the financing process by Frank Muto. Both of these individuals are exceptional at what they do. KC Chan, despite balancing the demands of three clients at once, made me feel like I had his full attention. He was incredibly knowledgeable about each vehicle I inquired about, and I felt absolutely relaxed dealing with KC throughout the process. Similarly, Frank Muto was incredibly helpful in reviewing the finance side of the transaction. He clearly and diligently explained the purpose of each contract, and was exceptionally efficient in completing all of this work in a timely manner. I am extraordinarliy happy with my experience at BMW of the Main Line thanks to the helpfulness and professionalism of KC Chan and Frank Muto. More
Steve was very helpful when we came in to test drive and Bruce was out of town. He was very friendly upon our arrival and extremely knowledgeable about the car we were test driving. He took us along a route Bruce was out of town. He was very friendly upon our arrival and extremely knowledgeable about the car we were test driving. He took us along a route that allowed us to experience the different features of the 328i. Bruce was also very nice when we met him. He spent time going over the Sirius and BMW Assist set ups with us. After our financing papers were signed, he walked us out to the new car and ran through some of the features again with us and even offered to set up our phones via the cars Bluetooth feature. Overall, everyone we came into contact with at BMW of the Main Line did their best to make you feel welcome! Great job! More
This is my second BMW purchased from BMW of the Main Line. My Client Advisor was Marcy Rusoff and she was VERY helpful and knowledgeable of the 2011 BMW X3 35i I purchased. Marcy took me on a extensive Line. My Client Advisor was Marcy Rusoff and she was VERY helpful and knowledgeable of the 2011 BMW X3 35i I purchased. Marcy took me on a extensive test drive so I could get a 'feel' of the new vehicle and helped me select my options online. The whole process took about 4 weeks from Production to Delivery! She even assisted with 'real time' tracking online thru the BMW website. A video was also provided that showed the actual build of my vehicle during the assembly in Spartanburg SC. I was thrilled when I took delivery and my BMW X3 was exactly as ordered. Pure JOY! Marcy is a pleasure to work with and her expertise comes highly recommended! More
This is the second car we've purchased from KC Chan. We saw the car on Saturday and he had it ready for us to pick up on Monday. Whatever problems come up KC takes care of it. Makes it super convenient to saw the car on Saturday and he had it ready for us to pick up on Monday. Whatever problems come up KC takes care of it. Makes it super convenient to buy a car. On the day we purchased the car we had Frank walk us through the paperwork. He did a great job of clearly explaining all of the decisions we needed to make. I thought it would take forever to get through all of that paperwork but Frank got us in and out. Great overall experience. I highly recommend KC and Frank. More
Chris and Frank were very friendly and helpful. This was the first time I actually enjoyed purchasing a vehicle at a car dealership. I would highly reccomend them. the first time I actually enjoyed purchasing a vehicle at a car dealership. I would highly reccomend them. More
My wife and I were looking to trade in our cars and get a new one. Lou Whitener devoted an extraordinary amount of time to assess our needs and give us exactly what we were looking for. Lou and the other s new one. Lou Whitener devoted an extraordinary amount of time to assess our needs and give us exactly what we were looking for. Lou and the other staff members who helped with the process gave Class A service; I would recommend them in an instant. More