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BMW of the Main Line
Bala Cynwyd, PA
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Bruce was knowledgeable about the car and very informative. he did a follow up call which i appreciate. i did a trade in and did not have to go over my means. informative. he did a follow up call which i appreciate. i did a trade in and did not have to go over my means. More
From the moment I sent in an online inquiry, the folks at BMW Main Line made me feel like there was no other customer or potential customer that mattered - they were wonderful. Steve responded to my e-mail p BMW Main Line made me feel like there was no other customer or potential customer that mattered - they were wonderful. Steve responded to my e-mail promptly, set up my appt., had cars ready for me when I arrived and really took the time to go through the entire process and the car. Amanda (my assigned Concierge) was amazing! She followed up with e-mails, presented other options, made sure everything was ready and even ensured that the one car I really wanted would be available to me when I arrived at the showroom. In fact, I looked at a Mercedes and was also considering Infiniti and narrowed it down to the Infiniti and BMW and in all honesty, the customer service at this BMW dealership is what sold me - I didn't even go to the Infiniti dealer. My feeling is that if they're this good to go before you're a customer, imagine how wonderful they will be when you are a customer and now I am. Great Place to buy a car!! More
This was the first BMW I've ever purchased. My experience with BMW Mainline was outstanding. I actually took the train from Maryland to PA to buy from them versus the BMW dealership 5 minutes from experience with BMW Mainline was outstanding. I actually took the train from Maryland to PA to buy from them versus the BMW dealership 5 minutes from my house. My sister bought her BMW from Mainline a few months earlier, and after hearing the incredible deal and extent to which the staff took care of her, made me want to deal with them as well. Lou and Frank were both very attentive and handled everything for me. This was the easiest car sale I have ever been through. The dealership gave me a price that no other BMW dealership could offer. They went through my car from bumper to bumper and explained everything to me. I will certainly be buying my next BMW from Lou and Frank as well. Thanks so much!!! More
I purchased a 2013 X3 from BMW of the Main Line. KC was very professional and courteous through the whole process. When I called him for various questions prior to my purchase and after my purchase, he was very professional and courteous through the whole process. When I called him for various questions prior to my purchase and after my purchase, he was very prompt in responding to me and answering all of my questions. Frank made the actually purchase very simple because of his outstanding organization. I would recommend BMW of The Main Line to anyone. More
My experience was great. Marcy made the car buying process go swimmingly. She listened to everything I had to say. The car I wanted wasn't at the dealership so they brought it in from another dealersh process go swimmingly. She listened to everything I had to say. The car I wanted wasn't at the dealership so they brought it in from another dealership and it was there for me within 3 days of asking for it. Frank also was great to work with. He was extremely nice and easy to work with. I was happy with the price of my car as well. More
I went to BMW of the Main Line for a routine service appointment for my PA state inspection; since my lease was going up be up in a few months, while I was waiting I decided to wander over to the showro appointment for my PA state inspection; since my lease was going up be up in a few months, while I was waiting I decided to wander over to the showroom to check out my options for later in the year. By the end of the day, I drove home in a new car. I worked with Kerry Simmons (who fit me in in spite of the fact I didn't have an appointment) and he made the process of trading in my old car for a shiny, new one very easy and painless. He was very attentive to me, and I didn't feel pressured into the new car at any time. He tried many options on the computer to find the best deal and the type/color of car I was interested in, and spent a lot of time showing me all the features in the car itself (many of which I had no idea about, even though I've owned a few 328s). All in all, it was a good car dealership experience. More
My car buying experiance was a pleasure. My salesman Chris gave me a price and we bought the car in one week. He explained how everthing in the car worked. Frank Muto was a dream to deal with. I have Chris gave me a price and we bought the car in one week. He explained how everthing in the car worked. Frank Muto was a dream to deal with. I have been buying cars for fifty years and he by far was the most knowledgeable finance guy I have every dealt with. More
So I'm from NYC living in Philadelphia for the past 6 years and decided it was time for a new BMW. Well Kerry called me the day I made my inquiry about the car. He stayed on top of the process, I was in years and decided it was time for a new BMW. Well Kerry called me the day I made my inquiry about the car. He stayed on top of the process, I was in and out the door and he provided me with as good of a price as possible on the car. He keep me informed throughout the entire buying process, let me know the status of the car's shipment and even checked in with me to see how I liked the car a few hours after picking it up and then the next day. I could not say more about the incredible job he did for me. To sum it up, I told him that I will have my dad go to him when he decides it is time for a new BMW, even though my father is in NYC and there are plenty of dealerships up there, the ease and simplicity that came with dealing with Kerry is tough to match. More
Kerry was very helpful and informative. He explained all the features of the new 3 Series. We took the car on a great test drive and he then provided me with a very aggressive lease payment. He definitely the features of the new 3 Series. We took the car on a great test drive and he then provided me with a very aggressive lease payment. He definitely made me feel comfortable with the car buying experience. Dave H. More
From the first time I spoke to Amanda on the phone after I went fishing on KBB.com to the great sales experience with KC Chan and Frank Muto, all I have to say is AMAZING! I was a Ford customer for the past I went fishing on KBB.com to the great sales experience with KC Chan and Frank Muto, all I have to say is AMAZING! I was a Ford customer for the past 12 years and I can't believe how easy the transition was to BMW! Besides the great product, I have never been treated so fairly and with such respect and honesty as with the staff at Main Line BMW. From the moment I met with KC there was little doubt that I would be a BMW customer very soon! I love my 328xi and all of the candy that BMW offers. My only regret is that I wasted 12 years driving any other car. Looking forward to many years to come with Main Line BMW! Thanks guys! Keith Richman More