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BMW of the Main Line
Bala Cynwyd, PA
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Marcy and the entire team at BMW of the Mainline are excellent. They are forthright and courteous, and each and every question I had regarding my purchase was fully addressed. I heartily recommend the excellent. They are forthright and courteous, and each and every question I had regarding my purchase was fully addressed. I heartily recommend them. More
My initial decision to choose this dealership for my business was because they offered the most competitive price of all the dealerships I checked within my local 100 mile location radius. Their servic business was because they offered the most competitive price of all the dealerships I checked within my local 100 mile location radius. Their service was great up to and through the point of sale, but even more impressive, their customer service was fantastic after the sale had been completed, and even after my new car had been fully delivered and finalized. They were easy to work with, polite, welcome, and very well informed. I will be referring friends and colleagues to them in the future whenever I get the chance. More
I bought my BMW from this dealership because of Kerry Simmons. He exudes a level of professionalism, knowledge and friendliness rarely found when buying a car. Not only was the experience pain-free, it w Simmons. He exudes a level of professionalism, knowledge and friendliness rarely found when buying a car. Not only was the experience pain-free, it was a pleasure. I shopped many local BMW dealerships, but I came back to BMW of the Main Line because of Kerry. He is the type of person that makes you want to give him referral after referral. Look no further, Kerry is the man. More
Kerry was very knowledgeable about the cars. He made a fair offer, which I accepted without negotiating. He kept me informed throughout the delivery process. He spent over an hour with me going over the fair offer, which I accepted without negotiating. He kept me informed throughout the delivery process. He spent over an hour with me going over the car. More
3 years ago I leased a vehicle from Devon Hill BMW. That lease came up this month. I was contacted by Devon Hill BMW 2 months ago regarding my lease. My interactions with them on three separate occasions lease came up this month. I was contacted by Devon Hill BMW 2 months ago regarding my lease. My interactions with them on three separate occasions were less than ideal. I then turned to BMW of the Main Line and my experience could not have been better. The people I dealt with understood exactly what I was looking for and made the experience nothing less than perfect. As long as I am driving a BMW and as long as Kerry Simmons works at BMW I will exclusively work with BMW of the Main Line. My experiecen could honestly not have been better. More
I am writing this to recommend to anyone in the market for a BMW, new or used, to make BMW of the Mainline their very first stop. After looking at a few other manufacture's offerings and leaving our test for a BMW, new or used, to make BMW of the Mainline their very first stop. After looking at a few other manufacture's offerings and leaving our test drives feeling disappointed my wife and I decided to look at BMW's. We initially looked online at a vehicle that was in stock at BMW of the Mainline in Bala Cynwyd. We decided to set up a test drive and spoke with Amanda Baldwin who promptly responded to our initial inquiry and facilitated a meeting to fit our busy schedules. Amanda made sure the vehicles we were interested in driving were available for us to drive and she communicated our interests to our Client Advisor Ibrahim Kourbeh. Ibrahim was, to say the least, very knowledgeable, professional, and gave us the feeling that he genuinely sought to match our needs and desires to the proper vehicle. He worked diligently to find us the vehicle that made the most financial sense while keeping our needs and desires in mind. Once Ibrahim communicated our preferences to the New Car Sales Manager, Tony Lukanski, we were presented with an even better deal than we had ever imagined. Tony understood that we were trying to control costs by limiting the number of options we were selecting for our vehicle. Tony made it possible for us to drive off the lot in a fully optioned new BMW without breaking the bank. It was amazing!!!! When we picked up our new BMW we met with the Business Manager Frank Muto. Frank was courteous and very well organized. While he informed us about some additional programs that would be advantageous to us we never felt pressured to purchase anything additional. Frank also provided us with discounts on everything from insurance rates to window tinting. Overall, EVERYONE we came into contact with at BMW of the Mainline were both courteous and pleasant. It was evident that everybody was working together to achieve OUR goals. I will note that we live 1.5 miles from a competing BMW dealer and we happily drove the extra distance for the superior service provided by the friendly professionals at BMW of the Mainline. They are a class act second to none. More
I traded in my used Nissan Altima for a Certified Pre-Owned 328xi. I showed up at my appointed time and was greeted by the friendly staff. When I walked into the offices and sat down with Frank Mut Pre-Owned 328xi. I showed up at my appointed time and was greeted by the friendly staff. When I walked into the offices and sat down with Frank Muto to go over payment, it was expedient and easy, and when we were finished, my car had arrived from from being detailed. Afterwards, Ibrahim took me through all the features of my car for about 45 minutes (since it was my first BMW), synced my phone, and brought me my new floor mats. I then drove off with a full tank. More
Very friendly and informed service. They didn't keep us hanging around and haggling price. Worked with us with our purchace and our trade in. Most pain free car purchase ever! Thank you! My new car was pr hanging around and haggling price. Worked with us with our purchace and our trade in. Most pain free car purchase ever! Thank you! My new car was prepped the same day I bought it so 2 things were over looked but minor, chrome above windows wasn't polished and windshield had a film that was tough to remove. Other than that it is beautiful. More
Overall excellent experience! I bought my previous BMW 328i also from KC Chan at BMW Main Line 4 years ago and the experience was also excellent! 328i also from KC Chan at BMW Main Line 4 years ago and the experience was also excellent! More
I had an excellent experience with the sales representative (Marcy Rusoff) and with the financial services representative (Frank Muto). Marcy was patient and professional. She was willing to sch representative (Marcy Rusoff) and with the financial services representative (Frank Muto). Marcy was patient and professional. She was willing to schedule multiple appointments to help us decide what we want and to talk about the car. Frank was very efficient. He explained all possible financial options, warranties, etc., but was not pushy with the extra options. More