
BMW of the Main Line
Bala Cynwyd, PA
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Very pleasant and easy purchasing experience. Marcy Rusoff was friendly and efficient, and we were able to make a deal very quickly. When there was a slight delay to finalize the purchase paperwork be Rusoff was friendly and efficient, and we were able to make a deal very quickly. When there was a slight delay to finalize the purchase paperwork because of the number of customers, Frank Muto jumped in and took care of it, even though he had to stay late on a Friday night to do so. The follow-up post sale has also been fantastic. Overall, an excellent experience, and we would recommend Marcy and Frank to anyone in the area. More
I reside in DE but this is my 2nd BMW from the Main Line, PA, since locating them online about 3 years ago to be the most resourceful and efficient. Moving forward I have experienced excellent service from C PA, since locating them online about 3 years ago to be the most resourceful and efficient. Moving forward I have experienced excellent service from Consultant Bill Sampson and purchased and dealt each time with the oustanding character of Client Advisor Steve Vlasses, who is blessed with such a calming personality, is extremely knowledgeable, humble and wise beyond his years and and who treats everyone with respect and without any pressure. These are all the qualities of the personnel which I admire and products which I will continue to purchase and use down the line. :) More
My experience was wonderful and far exceeded my expectations. Prior to going to BMW of the Mainline, I visited another BMW dealership across town, and my experience there was more than unpleasant. expectations. Prior to going to BMW of the Mainline, I visited another BMW dealership across town, and my experience there was more than unpleasant. By comparison, everyone at BMW of the Mainline was friendly and professional. Kerry and Frank are very knowledgeable and it was a pleasure working with both of them. I wish I could give a rating higher than 5. More
Had a great experience with these guys. I knew exactly what I wanted and we worked together to nail down the car on the lot that would meet my needs. Made the decision, signed a few papers, and scheduled what I wanted and we worked together to nail down the car on the lot that would meet my needs. Made the decision, signed a few papers, and scheduled a time to come back later to pick it up. The whole process, from selection, to paperwork, to presentation, was flawless. Would definitely recommend this dealership to others. More
My experience at BMW of the Main Line was wonderful. Everyone there was professional, friendly and made buying a new car a fun and exciting time. Kerry Simmons was a fabulous salesman, he was there for Everyone there was professional, friendly and made buying a new car a fun and exciting time. Kerry Simmons was a fabulous salesman, he was there for us throughout the entire process and since my car was ordered and took about 5 weeks or so to come in, he called us periodically with updates on just where the car was at each point, which I thought was above and beyond. Frank Muto was terrific, he explained every detail of the sale and what I was signing. He described everything is such detail and made the entire process a pleasant experience. Both representatives went out of their way to treat us like friends and not just another sale. Gifts galore on the pick-up day. A spectacular dealership and I highly recommend buying your next car from BMW of the Main Line. I bought an X1 and I LOVE IT!!!! More
Kerry clearly knows his stuff and was very helpful both in teaching me about the car and my options, and in guiding me through the process (as a first time leaser rather than buying, and first time with a in teaching me about the car and my options, and in guiding me through the process (as a first time leaser rather than buying, and first time with a BMW). We spent a good hour going over over all the bells and whistles on the car -- and this was AFTER I had bought it. More
KC CHAN IS A HUMBLE MAN, THIS IS WHAT MAKE A GOOD SALESMAN.KC CHAN IS FULL BMW INFORMATION.HE IS COMPASSIONATE,NO PURSURE FROM THIS SALESMAN AT ALL. SALESMAN.KC CHAN IS FULL BMW INFORMATION.HE IS COMPASSIONATE,NO PURSURE FROM THIS SALESMAN AT ALL. More
This was our first time at a BMW dealership and it was such a smooth process which I loved. I am glad we went to this dealership.. Bruce was great ! He was very professional, attentive, and responsive to such a smooth process which I loved. I am glad we went to this dealership.. Bruce was great ! He was very professional, attentive, and responsive to our needs. He was very genuine and addressed us as if we were one of his friends.The experience was great and so was the service. I am very happy with how everything turned out and I look forward to going back for more business. More
I had a very positive experience with BMW of the Main Line, and especially working with Richard Fernandes. I traveled from the Washington, DC area to buy a new car, and would absolutely do it again. Rich Line, and especially working with Richard Fernandes. I traveled from the Washington, DC area to buy a new car, and would absolutely do it again. Richard was supremely helpful, informative, and genuine. I would recommend Richard to my friends and family. More