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BMW of the Main Line
Bala Cynwyd, PA
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Jeff was wonderful! He was very knowledgeable and great at following up to let us know about new cars that would work for us. He helped us find the perfect new X3 while be very patient and kind to our 16 at following up to let us know about new cars that would work for us. He helped us find the perfect new X3 while be very patient and kind to our 16 month old :) Thanks again Jeff! More
I Just bought a BMW X6 from BMW of the Main Line; my overall experience was very good, but what made it outstanding was Kerry Simmons. There are three primary characteristics that Kerry encompasses whi overall experience was very good, but what made it outstanding was Kerry Simmons. There are three primary characteristics that Kerry encompasses which, I believe are key to any successful and prudent business relationship, but even more, offer a firm bedrock of which to grow on that relationship in years to come. First, Kerry is very...I mean VERY KNOWLEDGABLE: Upon my arrival at the dealership, Kerry reviewed every intricate detail of the X6 as though he was reciting his thesis for a PhD. His comprehensive understanding is unmatched & while all of the features and gadgets on the X6 can be overwhelming to learn in one sitting, but parenthetically FUN, of course, Kerry was able to balance brevity with punctiliousness. He didn't miss a beat....not once. Second, Kerry is HONEST: In my experiences with Kerry, he has given me no reason to second guess his motives or his information. Kerry 100% calls it how he sees it; his honesty and up front nature gives him an edge that keeps him ahead of his peers AND even more importantly, provides the customer a sense of trust that in business and in life, is something to be proud of. Finally, Kerry is COMMITTED to the customer: Hands down Kerry's commitment is inimitable. He is by far the most committed and invested person I have ever dealt with in the auto industry. On the day that I was 'making the deal', so to speak, there could have been a small "bump" in the road that perhaps would have changed my outlook on the overall experience. Notwithstanding this fact, Kerry stepped up to the plate and took a strong initiative on my behalf so as to ensure my experience was nothing but top notch. In a moment Kerry, showed great CHARACTER AND RESILIENCE; he found a solution in the best interest of his client (me!) and followed through with everything that I wanted and could have ever expected. Overall, I rate Kerry Simmons a 100%, A++. He has proved to me to be the best of the best in not only his knowledge and expertise as a representative of BMW, but even more importantly, in his character and integrity as a person. More
I just purchased my third BMW, and I must say how impressed I was with the attentiveness of all of the individuals that assisted me at Main Line in this process, from the very first phone call to th impressed I was with the attentiveness of all of the individuals that assisted me at Main Line in this process, from the very first phone call to the final paperwork. I am truly great full to Kerry Simmons who was a wealth of information. I felt guided by him not pressured. I must also commend Frank Guto, the Financial Manager who methodically walked me through the financial end. His attention to detail instilled a sense of confidence, something important when someone is dealing with your money. I found them including Jesse (sorry don't know his last name) who helped with my trade- in, to be extremely professional, with a personal touch. Thank you to all, T Gara More
The level of service offered, and the attention to detail during the entire process from selecting a vehicle to delivery was excellent. Overall, it was a very pleasant experience, with no surprises. during the entire process from selecting a vehicle to delivery was excellent. Overall, it was a very pleasant experience, with no surprises. More
I live in Southern NJ and leased my 328I convertible from Main Line BMW. They even delivered my car to my home in Sea Isle City. Jeff Downing was extremely helpful and most professional throughout the whole Main Line BMW. They even delivered my car to my home in Sea Isle City. Jeff Downing was extremely helpful and most professional throughout the whole process. Would definitely recommend. Thank you. More
Lou Whitener made purchasing my first car not only less daunting, but actually enjoyable. She didn’t talk down to me, and she didn’t question my ability to pay for the X1. She took me seriously from the daunting, but actually enjoyable. She didn’t talk down to me, and she didn’t question my ability to pay for the X1. She took me seriously from the first day I met her, and was incredibly professional. As a single female in my early 30s, I was typically either ignored or not given a price quote (Devon Hill BMW), and at one (non-BMW) dealership, the first thing shown to me was where the cup holders were - as if nothing else about the vehicle mattered. Lou’s client service was excellent, and I am so thankful that I ended up with her. For example, Lou was on vacation while we were discussing the price, and even then she still responded to my emails and calls, and put me in touch with Tony Lukanski, her manager, to continue the process so I wouldn’t have to wait until she returned. Lou kept every promise she made, and was responsive to my onslaught of inquiries (there were a lot given that this was my first time going through the process on my own). I ended up financing a portion of the purchase price and had the opportunity to work with Frank Muto, the BMW Financing on-site person. He was efficient, and extremely organized, which was a stark contrast from my previous leasing experience at BMW of Westchester (in White Plains, NY) where I was just handed a stack of different sized paperwork. Frank provided folders (it is amazing what an impact that this no-brainer small gesture can have) and explained every piece of paper given to me. Overall, I was very impressed with the team of people that I worked with at BMW of the Main Line, and I would highly recommend them. Please ask for Lou if you’re interested in a new vehicle and Frank if you’re working with BMW Financial Services. More
Working BMW of the Main Line was the easiest car buying process I've ever experienced, and the 335i I bought from is the 9th car I've owned, so I've got a little bit of car buying experience! Easy, helpful process I've ever experienced, and the 335i I bought from is the 9th car I've owned, so I've got a little bit of car buying experience! Easy, helpful, friendly, knowledgeable. More
I drove from Connecticut to buy a Certified BMW 335i Convertible. The car was as advertised and all went well. I had a problem with the rear wheels and they worked with me to resolve the issue to my sat Convertible. The car was as advertised and all went well. I had a problem with the rear wheels and they worked with me to resolve the issue to my satisfaction. Kerry Simmons was great to work with; very professional and all around good guy. More
After an unpleasant experience at my Acura dealer, I returned to BMW of the Main Line, where I had last purchased a car in 1997. The best thing is that Steve Vlasses is still in sales. Steve is the cons returned to BMW of the Main Line, where I had last purchased a car in 1997. The best thing is that Steve Vlasses is still in sales. Steve is the consummate professional. He not only knows his product, but he is a walking encyclopedia of sports car history. A pleasant and efficient experience from start to finish. More
I had an excellcent experience with BMW of the Main Line and Kerry Simmons over an extented period of time (6 months). When I was ready to buy, he helped me terminate the lease on my existing car (not a BM and Kerry Simmons over an extented period of time (6 months). When I was ready to buy, he helped me terminate the lease on my existing car (not a BMW) and found us the car we were looking for. On closing, Frank was efficient and friendly. Overall, a very good experience. More