BMW of the Main Line
Bala Cynwyd, PA
Filter Reviews by Keyword
By Type
Showing 855 reviews
Bought my 135i convertible through the European Delivery program from KC Chan. From when I walked in the door, KC was friendly, knowledgeable and patient helping me understand the different models, options program from KC Chan. From when I walked in the door, KC was friendly, knowledgeable and patient helping me understand the different models, options and the overall ED process. Paperwork was smooth, flawless and quick. I very much recommend KC and BMW of the Main Line! More
I recently purchased BMW X1 from Mainline BMW . I had an opportunity to interact with Lou from sales and Frank from Finance. Right from pricing the new car and Trade in till I drove my new car out of the de opportunity to interact with Lou from sales and Frank from Finance. Right from pricing the new car and Trade in till I drove my new car out of the dealership, their service had been exceptionally good.. It is very rare nowadays to see such people who have willingness to help the customer sincerely out of their way. In all my car buying experience in multiple states for many years , this experience has been wonderful . I very strongly recommend Lou and Frank without any hesitation, if you are planning to buy any BMW in this area. More
Very pleasant and easy purchasing experience. Marcy Rusoff was friendly and efficient, and we were able to make a deal very quickly. When there was a slight delay to finalize the purchase paperwork be Rusoff was friendly and efficient, and we were able to make a deal very quickly. When there was a slight delay to finalize the purchase paperwork because of the number of customers, Frank Muto jumped in and took care of it, even though he had to stay late on a Friday night to do so. The follow-up post sale has also been fantastic. Overall, an excellent experience, and we would recommend Marcy and Frank to anyone in the area. More
I reside in DE but this is my 2nd BMW from the Main Line, PA, since locating them online about 3 years ago to be the most resourceful and efficient. Moving forward I have experienced excellent service from C PA, since locating them online about 3 years ago to be the most resourceful and efficient. Moving forward I have experienced excellent service from Consultant Bill Sampson and purchased and dealt each time with the oustanding character of Client Advisor Steve Vlasses, who is blessed with such a calming personality, is extremely knowledgeable, humble and wise beyond his years and and who treats everyone with respect and without any pressure. These are all the qualities of the personnel which I admire and products which I will continue to purchase and use down the line. :) More
My experience was wonderful and far exceeded my expectations. Prior to going to BMW of the Mainline, I visited another BMW dealership across town, and my experience there was more than unpleasant. expectations. Prior to going to BMW of the Mainline, I visited another BMW dealership across town, and my experience there was more than unpleasant. By comparison, everyone at BMW of the Mainline was friendly and professional. Kerry and Frank are very knowledgeable and it was a pleasure working with both of them. I wish I could give a rating higher than 5. More
Had a great experience with these guys. I knew exactly what I wanted and we worked together to nail down the car on the lot that would meet my needs. Made the decision, signed a few papers, and scheduled what I wanted and we worked together to nail down the car on the lot that would meet my needs. Made the decision, signed a few papers, and scheduled a time to come back later to pick it up. The whole process, from selection, to paperwork, to presentation, was flawless. Would definitely recommend this dealership to others. More
My experience at BMW of the Main Line was wonderful. Everyone there was professional, friendly and made buying a new car a fun and exciting time. Kerry Simmons was a fabulous salesman, he was there for Everyone there was professional, friendly and made buying a new car a fun and exciting time. Kerry Simmons was a fabulous salesman, he was there for us throughout the entire process and since my car was ordered and took about 5 weeks or so to come in, he called us periodically with updates on just where the car was at each point, which I thought was above and beyond. Frank Muto was terrific, he explained every detail of the sale and what I was signing. He described everything is such detail and made the entire process a pleasant experience. Both representatives went out of their way to treat us like friends and not just another sale. Gifts galore on the pick-up day. A spectacular dealership and I highly recommend buying your next car from BMW of the Main Line. I bought an X1 and I LOVE IT!!!! More
Kerry clearly knows his stuff and was very helpful both in teaching me about the car and my options, and in guiding me through the process (as a first time leaser rather than buying, and first time with a in teaching me about the car and my options, and in guiding me through the process (as a first time leaser rather than buying, and first time with a BMW). We spent a good hour going over over all the bells and whistles on the car -- and this was AFTER I had bought it. More
KC CHAN IS A HUMBLE MAN, THIS IS WHAT MAKE A GOOD SALESMAN.KC CHAN IS FULL BMW INFORMATION.HE IS COMPASSIONATE,NO PURSURE FROM THIS SALESMAN AT ALL. SALESMAN.KC CHAN IS FULL BMW INFORMATION.HE IS COMPASSIONATE,NO PURSURE FROM THIS SALESMAN AT ALL. More