BMW of the Main Line

From the first day I walked into bmw of the main line to the day I drove off the lot with my x3, I have nothing but great things to say about the team and the way I was treated. Both KC and Frank took the t the day I drove off the lot with my x3, I have nothing but great things to say about the team and the way I was treated. Both KC and Frank took the time to answer all of my questions and to work with me to find the best car match for my personality and interests. KC was also fantastic with his followup and ability to quickly answer our questions. This is the second BMW my family has leased from this dealership - and our decision to do so was a no brainer - we based our choice not only on the great vehicle, but the fact that we were working with individuals we trusted and a team that offers the highest quality customer service. We are glad to be part of the bmw family and look forward to continuing to work with KC and Frank - Nicki & Ben D'Souza More

First I would like to say the reason I was at the dealership was for my annul state inspection, that is when some problems shows up and my warranty has just ran out on 2/23/2013. My service advisor s dealership was for my annul state inspection, that is when some problems shows up and my warranty has just ran out on 2/23/2013. My service advisor suggested I go over to sales to talk about getting another car and trade in my current car. The rest was history, I met with Bruce Lustig he pointed out a couple of cars in my price range and I found the car I like I finished up with Frank Muto Jr. and explain everything I need to know about the car and the dealership. Final result for the day, I drove in with a 2007 BMW 328i and drove home with a 2011 BMW 328i XDrive, a very happy man. More

My experience with BMW Main Line was one of pure pleasure. Steve Vlasses and Frank Muto both treated me as if I were of royalty. This level of customer service is exceptional. I informed them bot pleasure. Steve Vlasses and Frank Muto both treated me as if I were of royalty. This level of customer service is exceptional. I informed them both, that I will forever be a life long member of the BMW Main Line Dealership. I would recommend to anyone I know and especially to anyone who is contemplating the purchase of car. The payment plan agrees with my budget. Steve and Frank ensured they found the car I wanted and the best financing rates available to me. Thanks Steve and Frank. More

Great and fast service. I believe I paid a fair price for my new car and L. Whitener went out of her way to locate the car with the specifications I wanted and with the price I could afford to pay. F. Muto w my new car and L. Whitener went out of her way to locate the car with the specifications I wanted and with the price I could afford to pay. F. Muto was very patient and explained the documents I executed and he also showed me how the monetary amounts were calculated and the deductions I received as a loyal customer. I specified to L. Whitener that I had very little time available to remain at the dealership. She promised me that I would would be out of the dealership within a certain time frame and she kept her promise. The car was ready and the documents were ready for my signature upon arrival. More

We are so happy to be driving our new BMW (and even happier to be FORMER owners of a hooptie.) (Mary-)Lou Whitener is funny, honest, and patient. She spent hours with us, as we sorted out which model happier to be FORMER owners of a hooptie.) (Mary-)Lou Whitener is funny, honest, and patient. She spent hours with us, as we sorted out which model would be best for us, and then even more hours showing us how to use all of the features on the car. Frank was also very helpful when we got to the point of completing the paperwork. All around -- it was a terrific experience. More

This is the fourth or fifth car I have purchased through Steve. He is a pro and always guides me in the right direction. He takes great care in making sure that all features of the car are exactly what you Steve. He is a pro and always guides me in the right direction. He takes great care in making sure that all features of the car are exactly what you want. He also takes the time to make sure you understand how everything works. This was the first time I have worked with Frank. He was very well informed about all the financial aspects of the transaction and made paying for the car a pleasurable experience. The dealership has great, customer-centric people, and I wouldn't consider purchasing a car anywhere else. More

Marcy was extremely helpful and accommodating. Her knowledge of the car far exceeded that of the salespeople from other dealerships of competing cars that I was comparing. Her communications were pro knowledge of the car far exceeded that of the salespeople from other dealerships of competing cars that I was comparing. Her communications were prompt, concise and informative, and not pushy. She spent an equal amount of time with my spouse, who also felt she was an outstanding salesperson. Once I decided on the BMW, the car price and allowance for my trade were quickly and fairly arrived at in just a few minutes, and Tony was able to arrange a dealer swap for the exact configuration I wanted in a day, and Marcy came in on her day off to do the delivery and made sure all of my questions were answered and the electronics were appropriately set up for me. Overall this was a very smooth and easy car buying experience. More

Bought my 135i convertible through the European Delivery program from KC Chan. From when I walked in the door, KC was friendly, knowledgeable and patient helping me understand the different models, options program from KC Chan. From when I walked in the door, KC was friendly, knowledgeable and patient helping me understand the different models, options and the overall ED process. Paperwork was smooth, flawless and quick. I very much recommend KC and BMW of the Main Line! More

I recently purchased BMW X1 from Mainline BMW . I had an opportunity to interact with Lou from sales and Frank from Finance. Right from pricing the new car and Trade in till I drove my new car out of the de opportunity to interact with Lou from sales and Frank from Finance. Right from pricing the new car and Trade in till I drove my new car out of the dealership, their service had been exceptionally good.. It is very rare nowadays to see such people who have willingness to help the customer sincerely out of their way. In all my car buying experience in multiple states for many years , this experience has been wonderful . I very strongly recommend Lou and Frank without any hesitation, if you are planning to buy any BMW in this area. More

Very pleasant and easy purchasing experience. Marcy Rusoff was friendly and efficient, and we were able to make a deal very quickly. When there was a slight delay to finalize the purchase paperwork be Rusoff was friendly and efficient, and we were able to make a deal very quickly. When there was a slight delay to finalize the purchase paperwork because of the number of customers, Frank Muto jumped in and took care of it, even though he had to stay late on a Friday night to do so. The follow-up post sale has also been fantastic. Overall, an excellent experience, and we would recommend Marcy and Frank to anyone in the area. More