BMW of the Main Line
Bala Cynwyd, PA
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This is my third time leasing a new vehicle through BMW of the Mainline. I continue to go back because it is the easiest and most stress-free car buying experience ever. My client advisor all three times of the Mainline. I continue to go back because it is the easiest and most stress-free car buying experience ever. My client advisor all three times has been KC Chan and I have nothing but great things to say about him. I highly recommend BMW of the Main Line and their awesome team! More
This was positively THE BEST car buying experience I've ever had! No hassle, no pressure. My satisfaction was their primary goal and they achieved it, and then some! My salesman,Kerry Simmons, took ca I've ever had! No hassle, no pressure. My satisfaction was their primary goal and they achieved it, and then some! My salesman,Kerry Simmons, took care of every detail and went above and beyond to make sure everything was absolutely perfect for me. I would recommend BMW of the Main Line to everyone! More
Worked with Frank on Maint Program Upgrade Agreement. Although I did not purchase my BMW from this dealership, the service department has been very helpful and Frank assited on a fair deal for the MPU. I Although I did not purchase my BMW from this dealership, the service department has been very helpful and Frank assited on a fair deal for the MPU. I appreciated Frank's knowledge on my 550 and the fact that he reached out to me to let me know my CPO Service Agreement was due to expire. More
From the first day I walked into bmw of the main line to the day I drove off the lot with my x3, I have nothing but great things to say about the team and the way I was treated. Both KC and Frank took the t the day I drove off the lot with my x3, I have nothing but great things to say about the team and the way I was treated. Both KC and Frank took the time to answer all of my questions and to work with me to find the best car match for my personality and interests. KC was also fantastic with his followup and ability to quickly answer our questions. This is the second BMW my family has leased from this dealership - and our decision to do so was a no brainer - we based our choice not only on the great vehicle, but the fact that we were working with individuals we trusted and a team that offers the highest quality customer service. We are glad to be part of the bmw family and look forward to continuing to work with KC and Frank - Nicki & Ben D'Souza More
First I would like to say the reason I was at the dealership was for my annul state inspection, that is when some problems shows up and my warranty has just ran out on 2/23/2013. My service advisor s dealership was for my annul state inspection, that is when some problems shows up and my warranty has just ran out on 2/23/2013. My service advisor suggested I go over to sales to talk about getting another car and trade in my current car. The rest was history, I met with Bruce Lustig he pointed out a couple of cars in my price range and I found the car I like I finished up with Frank Muto Jr. and explain everything I need to know about the car and the dealership. Final result for the day, I drove in with a 2007 BMW 328i and drove home with a 2011 BMW 328i XDrive, a very happy man. More
My experience with BMW Main Line was one of pure pleasure. Steve Vlasses and Frank Muto both treated me as if I were of royalty. This level of customer service is exceptional. I informed them bot pleasure. Steve Vlasses and Frank Muto both treated me as if I were of royalty. This level of customer service is exceptional. I informed them both, that I will forever be a life long member of the BMW Main Line Dealership. I would recommend to anyone I know and especially to anyone who is contemplating the purchase of car. The payment plan agrees with my budget. Steve and Frank ensured they found the car I wanted and the best financing rates available to me. Thanks Steve and Frank. More
Great and fast service. I believe I paid a fair price for my new car and L. Whitener went out of her way to locate the car with the specifications I wanted and with the price I could afford to pay. F. Muto w my new car and L. Whitener went out of her way to locate the car with the specifications I wanted and with the price I could afford to pay. F. Muto was very patient and explained the documents I executed and he also showed me how the monetary amounts were calculated and the deductions I received as a loyal customer. I specified to L. Whitener that I had very little time available to remain at the dealership. She promised me that I would would be out of the dealership within a certain time frame and she kept her promise. The car was ready and the documents were ready for my signature upon arrival. More
We are so happy to be driving our new BMW (and even happier to be FORMER owners of a hooptie.) (Mary-)Lou Whitener is funny, honest, and patient. She spent hours with us, as we sorted out which model happier to be FORMER owners of a hooptie.) (Mary-)Lou Whitener is funny, honest, and patient. She spent hours with us, as we sorted out which model would be best for us, and then even more hours showing us how to use all of the features on the car. Frank was also very helpful when we got to the point of completing the paperwork. All around -- it was a terrific experience. More
This is the fourth or fifth car I have purchased through Steve. He is a pro and always guides me in the right direction. He takes great care in making sure that all features of the car are exactly what you Steve. He is a pro and always guides me in the right direction. He takes great care in making sure that all features of the car are exactly what you want. He also takes the time to make sure you understand how everything works. This was the first time I have worked with Frank. He was very well informed about all the financial aspects of the transaction and made paying for the car a pleasurable experience. The dealership has great, customer-centric people, and I wouldn't consider purchasing a car anywhere else. More
Marcy was extremely helpful and accommodating. Her knowledge of the car far exceeded that of the salespeople from other dealerships of competing cars that I was comparing. Her communications were pro knowledge of the car far exceeded that of the salespeople from other dealerships of competing cars that I was comparing. Her communications were prompt, concise and informative, and not pushy. She spent an equal amount of time with my spouse, who also felt she was an outstanding salesperson. Once I decided on the BMW, the car price and allowance for my trade were quickly and fairly arrived at in just a few minutes, and Tony was able to arrange a dealer swap for the exact configuration I wanted in a day, and Marcy came in on her day off to do the delivery and made sure all of my questions were answered and the electronics were appropriately set up for me. Overall this was a very smooth and easy car buying experience. More