BMW of the Main Line
Bala Cynwyd, PA
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Great dealership, customer service was fantastic. Very happy with my new and first BMW. my husband has purchased several vehicles from here in the past and we Would recommend this place to everyone! happy with my new and first BMW. my husband has purchased several vehicles from here in the past and we Would recommend this place to everyone! More
This is the fourth car that I have leased or purchased from this dealership. Everyone in sales and service that I have dealt with have been pleasant and helpful. from this dealership. Everyone in sales and service that I have dealt with have been pleasant and helpful. More
Kerry made the car buying process easy and stress free. He communicated very well and in a timely way. I woud highly recommend Kerry as a sale person for any friend purchasing a BMW. He communicated very well and in a timely way. I woud highly recommend Kerry as a sale person for any friend purchasing a BMW. More
Bruce was recommended to me by another BMW owner and I am so glad I worked with him. Bruce is knowledgeable about the vehicles, friendly, warm, and very helpful. I will definitely tell anyone who asks about so glad I worked with him. Bruce is knowledgeable about the vehicles, friendly, warm, and very helpful. I will definitely tell anyone who asks about my new car where I bought it and give them Bruce’s card. The dealership is easy to get to and has a wonderful showroom. I have used the service department for my older BMW over the last four years and have had exceptional service. My husband also owns a BMW and uses BMW of the Main Line and has received fabulous service. Usually the finance “guy” is the worst part of the buying experience, but Frank was wonderful. My husband and I left the deal with such a happy feeling of success. Frank is not only efficient, he is warm and inviting and a great asset to the dealership. More
I've been to several BMW Dealerships, but once I bought at Mainline BMW, I was really sold on the excellence of the overall experience. My wife and I have purchased several BMWs from this Dealership bought at Mainline BMW, I was really sold on the excellence of the overall experience. My wife and I have purchased several BMWs from this Dealership. The entire staff is friendly and courteous. They specialize in the BMW Brand so their product knowledge is "second to none". More
Jeff Dowing has provided us with nothing short of exemplary service going on 6 years now. If you are in the market for the "Ultimate Driving Machine", Jeff is your man!! exemplary service going on 6 years now. If you are in the market for the "Ultimate Driving Machine", Jeff is your man!! More
the experience with Kerry Simmons and BMW of Main LIne was everything you could ask for in a car purchase/dealership......knowledgeable, honest, attentive without being pushy, and respectful of my ideas/n was everything you could ask for in a car purchase/dealership......knowledgeable, honest, attentive without being pushy, and respectful of my ideas/needs in a car. The pricing was fully explained and fair, so that you can understand how you reach the deal, and they volunteer the cost saving information to you, so that they help you maximize possible manufacturer's incentives. The efficiency of cloisng and attention to detail at delivery is also laudable. More
My experience with BMW of the Mainline began with a phone call with which Mr. Simmons assisted me. He was very willing to provide me information on specific vehicles that I identified from their internet si call with which Mr. Simmons assisted me. He was very willing to provide me information on specific vehicles that I identified from their internet site. He was also prompt to call me back with any information that he did not have readily available at the time of the initial call. He then tagged the vehicle of my choice to "Hold" until I was able to come in the very next day for an appointment that I made with him. The following day, I was arrived to the dealership significantly earlier than the appointment that I had with Mr. Simmons. Within a couple of minutes, he was able to take me out to the lot and show the me the vehicle that we had on Hold as well as another vehicle that I was considering. He was more than willing to take my wife and myself out for multiple test drives to help us decide which vehicle was best for us. He also was very accommodating as we tried fitting out child seats and strollers in both vehicles to ensure that it was a right fit for our family. We then proceeded to negotiate the two vehicles simultaneously to further assist us in the decision making. Once we determined the car of our choice, we made the deal. At that point, he was able to accelerate the paperwork to ensure that we could take the car home in the same day, since it was a Saturday and the dealership's hours were shorter than on weekdays. After a short break for lunch, while the paperwork was prepared, I sat down with Mr. Muto to sign the paperwork. Mr. Muto was very helpful in walking me through the paperwork and any additional warrantees that were offered. He was thorough in his explanations of what was being signed as well as providing example and situations of where the offered warrantees would come in handy. He was also very informed as he explained the standard Certified PreOwned covereage versus the extended coverage offered. He was never pushy. Upon completion of the paperwork, Mr. Simmons helped me empty my trade in and load my new car. He also spent quite some time in the new vehicle with me and my wife, explaining the features and setting up things like my iphone and my garage door opening, my GPS, etc. Later, I realized that I had a couple more questions and that I had forgotten something in my trade in. He prompty responded to my e-mail, on a Sunday evening no less, and followed up with details to my questions on Monday morning. At that time, he had all ready retrieved what was left in the trade in. He offered to mail me that item as well. It is obvious that my overall experience with these indiviuals at the BMW of the Mainline was a pleasant and I would recommend the dealership and specifically Mr Simmons and Mr. Muto for your next BMW purchase. More
Marcy made the experience easy and fun. She listened to our needs, made recommendations and gave us many options. The transaction was very easy and she made it fun. Thank you. our needs, made recommendations and gave us many options. The transaction was very easy and she made it fun. Thank you. More
Working with Kerry Simmons and Frank Muto was easier than ordering the pizza I picked up later that night for dinner. I placed my order over the phone sight unseen, Kerry kept me informed every step of the w ordering the pizza I picked up later that night for dinner. I placed my order over the phone sight unseen, Kerry kept me informed every step of the way during the production and when the car came in it was ready for me to pick up the next afternoon. It was EXACTLY what I wanted and expected. Frank was so efficient with all the paperwork that I beat the I-76 and Turnpike rush and was home in time to have dinner and take the girls to dance! More