BMW of the Main Line

My experience with BMW of the Mainline began with a phone call with which Mr. Simmons assisted me. He was very willing to provide me information on specific vehicles that I identified from their internet si call with which Mr. Simmons assisted me. He was very willing to provide me information on specific vehicles that I identified from their internet site. He was also prompt to call me back with any information that he did not have readily available at the time of the initial call. He then tagged the vehicle of my choice to "Hold" until I was able to come in the very next day for an appointment that I made with him. The following day, I was arrived to the dealership significantly earlier than the appointment that I had with Mr. Simmons. Within a couple of minutes, he was able to take me out to the lot and show the me the vehicle that we had on Hold as well as another vehicle that I was considering. He was more than willing to take my wife and myself out for multiple test drives to help us decide which vehicle was best for us. He also was very accommodating as we tried fitting out child seats and strollers in both vehicles to ensure that it was a right fit for our family. We then proceeded to negotiate the two vehicles simultaneously to further assist us in the decision making. Once we determined the car of our choice, we made the deal. At that point, he was able to accelerate the paperwork to ensure that we could take the car home in the same day, since it was a Saturday and the dealership's hours were shorter than on weekdays. After a short break for lunch, while the paperwork was prepared, I sat down with Mr. Muto to sign the paperwork. Mr. Muto was very helpful in walking me through the paperwork and any additional warrantees that were offered. He was thorough in his explanations of what was being signed as well as providing example and situations of where the offered warrantees would come in handy. He was also very informed as he explained the standard Certified PreOwned covereage versus the extended coverage offered. He was never pushy. Upon completion of the paperwork, Mr. Simmons helped me empty my trade in and load my new car. He also spent quite some time in the new vehicle with me and my wife, explaining the features and setting up things like my iphone and my garage door opening, my GPS, etc. Later, I realized that I had a couple more questions and that I had forgotten something in my trade in. He prompty responded to my e-mail, on a Sunday evening no less, and followed up with details to my questions on Monday morning. At that time, he had all ready retrieved what was left in the trade in. He offered to mail me that item as well. It is obvious that my overall experience with these indiviuals at the BMW of the Mainline was a pleasant and I would recommend the dealership and specifically Mr Simmons and Mr. Muto for your next BMW purchase. More

Marcy made the experience easy and fun. She listened to our needs, made recommendations and gave us many options. The transaction was very easy and she made it fun. Thank you. our needs, made recommendations and gave us many options. The transaction was very easy and she made it fun. Thank you. More

Working with Kerry Simmons and Frank Muto was easier than ordering the pizza I picked up later that night for dinner. I placed my order over the phone sight unseen, Kerry kept me informed every step of the w ordering the pizza I picked up later that night for dinner. I placed my order over the phone sight unseen, Kerry kept me informed every step of the way during the production and when the car came in it was ready for me to pick up the next afternoon. It was EXACTLY what I wanted and expected. Frank was so efficient with all the paperwork that I beat the I-76 and Turnpike rush and was home in time to have dinner and take the girls to dance! More

I recently purchased a 2011 535xi from Mainline BMW. Marcy was the first person to greet us, and she could not have been more helpful. She was followed by a succession of helpful and friendly people. Marcy was the first person to greet us, and she could not have been more helpful. She was followed by a succession of helpful and friendly people. We got the car we wanted and a good price too. I would recommend MainlineBMW to anyone looking for a new or used BMW. More

Dear BMW Of The Mainline, Our overall experience with Dear BMW Of The Mainline, Our overall experience with this dealership has been outstanding from the front door. Starting with the front desk servi Dear BMW Of The Mainline, Our overall experience with this dealership has been outstanding from the front door. Starting with the front desk service, and ending with the deliver of our lovely vehicle. Marcy was very informative, knowledgeable, patient, and courtesy regarding all of the mechanics and needs of our vehicle. She has impeccable attention to detail which we greatly appreciate. Frank took time with us to thoroughly explain everything and we mean everything. This is equally important when making any purchase, especially a major one such as this. Also, there are many other people that assisted with the completion and delivery of our vehicle. To those folks we also send our thanks and appreciation for your services as well. The very best regards, The Phillips More

I worked with Kerry Simmons and Frank Muto --they were both knowledgeable, friendly and very professional. Kerry clearly knows (and loves) BMWs and worked with me to make sure that my automobile had the both knowledgeable, friendly and very professional. Kerry clearly knows (and loves) BMWs and worked with me to make sure that my automobile had the features I wanted . Pricing was extremely competitive. I will be a return customer. More

Richard Fernandes was the ultimate professional. We had visited one other dealership, which was a total waste of time. Richard found us the car we wanted, answered all of our questions and gave us what we visited one other dealership, which was a total waste of time. Richard found us the car we wanted, answered all of our questions and gave us what we thought to be a very fair price. When we came to pick up the car he had it ready as promised and he explained every feature to us. Frank, who handled the financing was equally professional and also made sure we understood all of the figures. We wouldn't hesitate to recommend them to our friends. More

Bruce went over ands above to find us the exact car we wanted. He did not pressure us and he did not give up. He finally found us our car in New York! He said what he was going to do and he did what h wanted. He did not pressure us and he did not give up. He finally found us our car in New York! He said what he was going to do and he did what he said. I usually hate buying a car and he made the experience pleasant! Frank was extremely pleasant and very knowledgeable! Also, he laughed at my husband's jokes which made my husband very comfortable! Buying the tire warranty and leasing the vehicle was very pleasant with Frank. We have owned BMW's for over 30 years! Other experiences with BMW dealers have not been pleasant! I will only buy future cars from BMW of the Main Line and Bruce Lustig. This is the second experience with Bruce and Frank. In 2011, I leased and still have a 335XI that I leased with Main Line and Bruce and Frank! I am buying the 335XI in October and will certainly return to Bruce and Frank to handle the purchase and all other future BMW purchases because BMW is all I drive! More